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Windows 7: scannow finds faults


08 Feb 2014   #1

Win pro 64bit
 
 
scannow finds faults

Hello all,

I had to run scannow on my wifes computer after it had been having all sorts of weird problems like programs crashing, mice pointers dissapearing, lock up and others. After runing scannow it has given me a list of faults it can't repair, just wondering if anyone could have a look at the file attached and it me know what it all means and what I could do to try and fix them.

Thanks for your help
James




Attached Files
File Type: zip CBS.zip (387.6 KB, 0 views)
My System SpecsSystem Spec
.

08 Feb 2014   #2

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro with Media Center
 
 

Did you run SFC /SCANNOW several times? It's quite common it finds more errors than it can repair in a single pass, needing a reboot and another scan. Usually two to three passes is enough, I remember couple of times done it four or five times.

This quote from our SFC /SCANNOW tutorial:

Note   Note
  • If SFC could not fix something, then run the command again to see if it may be able to the next time. Sometimes it may take running the sfc /scannow command 3 or more times to completely fix everything that it's able to.
  • If not, then download and run the 32-bit (x86) or 64-bit (x64) System Update Readiness Tool for your same installed 32-bit or 64-bit Windows 7, restart the PC afterwards, and try the sfc /scannow command again.
  • If still not, then try using OPTION ONE above to run the sfc /scannow command at boot.
  • If still not, then you can attempt to run a System Restore using a restore point dated before the bad file occured to fix it. You may need to repeat doing a System Restore until you find a older restore point that may work.
  • If still not, then you can use the steps in the TIP box in the OPTION THREE section below to manually replace the files that SFC could not fix if there are not to many fix.
  • If there are to many files to manually fix, or you prefer not to use OPTION THREE below, then you could do a repair install without losing anything.

Kari
My System SpecsSystem Spec
08 Feb 2014   #3

Win pro 64bit
 
 

Thanks Kari, great advice, I'll delve a bit deeper.

Cheers
James
My System SpecsSystem Spec
.


09 Feb 2014   #4

Win pro 64bit
 
 

I tried all the tips from the tutorial and had success (so far) with a repair install, fingers crossed.

Thanks again for your help.

Cheers
James
My System SpecsSystem Spec
10 Feb 2014   #5

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro with Media Center
 
 

Good to know things are OK.

About the SFF /SCANNOW, this post gives some more information to help understand it: Problem with repair install - error msg disk version not comp with OS
My System SpecsSystem Spec
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