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Windows 7: Help custom build multiple issues


02 Mar 2014   #1

Windows 7 Home Premium 64 bit
 
 
Help custom build multiple issues

So i built my own computer... not my first time and im sure it wont be the last. issue is all of a sudden my second hdd just stopped showing up in my computer still shows in device manager. also for some reason when i go full screen in youtube the video fills most of the screen but the bottom and right side are just white bars and the picture freezes audio is still going and it works fine if not in full screen. today the video its self was messed up all the colors were wrong like the computer wasnt sure what colors it was supposed to display but a simple reboot fixed that. i should mention i have two screens one is a gateway 22" (DVI) the other is my tv 32" Vizio (HDMI) set up in extended display.

Over all the computer runs great but definitely not to the standards i think it should given the components, maybe because i dont have a product key ( i did buy my copy of 7 but when i updated my processor and subsequently the mother board windows considered it a "new" computer and im not paying $100+ again for a product i already own)

any help would be greatly appreciated


My System SpecsSystem Spec
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03 Mar 2014   #2

Windows 7 Pro. 64/SP-1
 
 

Welcome to our forum gage311.
From post #1

Quote:
Over all the computer runs great but definitely not to the standards i think it should given the components, maybe because i dont have a product key ( i did buy my copy of 7 but when i updated my processor and subsequently the mother board windows considered it a "new" computer and im not paying $100+ again for a product i already own)
The first thing that is needed is a legal copy of Windows 7 installed.
If you have a Retail copy of Windows 7 and it's COA you can move Windows 7 to your new build as long it's only installed on one computer at a time.
You never own a Microsoft operating system. You pay for the right to use the operating system according to your agreement with Microsoft.

Please read the forum rules again.

Windows 7 Help Forums - Forum Rules

4) No piracy or discussion of piracy allowed at all. Such as software, music, videos and other intellectual property violations (e.g. downloading youtube videos locally etc).
My System SpecsSystem Spec
03 Mar 2014   #3

Windows 7 Home Premium 64 bit
 
 

yea thanks but its not piracy i didnt say i went to some torrent site to get it i BOUGHT it i just have to call microsoft and transfer it but that shouldnt be the cause of all these problems
My System SpecsSystem Spec
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03 Mar 2014   #4

Windows 7 Pro. 64/SP-1
 
 

This might give us a little help.

Please use this and post the results.

Windows Genuine and Activation Issue Posting Instructions
My System SpecsSystem Spec
03 Mar 2014   #5

Windows 7 Home Premium 64 bit
 
 

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-74XYM-BH4JX-XM76F
Windows Product Key Hash: KeYfcvXg/a1Q01x73+f8IL/JC4Y=
Windows Product ID: 00359-112-0000007-85008
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {9ACA2AEE-239A-4117-83D2-C8DCAC006E47}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130828-1532
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{9ACA2AEE-239A-4117-83D2-C8DCAC006E47}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-XM76F</PKey><PID>00359-112-0000007-85008</PID><PIDType>5</PIDType><SID>S-1-5-21-3805652745-720204960-746262790</SID><SYSTEM><Manufacturer>MSI</Manufacturer><Model>MS-7640</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V22.5</Version><SMBIOSVersion major="2" minor="7"/><Date>20121012000000.000000+000</Date></BIOS><HWID>6AB13A07018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: 2e7d060d-4714-40f2-9896-1e4f15b612ad
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00170-112-000000-00-1033-7601.0000-0052014
Installation ID: 019592872682317250375082624124776316120800994656336782
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: XM76F
License Status: Notification
Notification Reason: 0xC004F009 (grace time expired).
Remaining Windows rearm count: 3
Trusted time: 3/3/2014 1:27:50 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 2:25:2014 12:32
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: NAAAAAIABAABAAEAAAACAAAAAQABAAEAln0aR8DUTOr8jTqHVPIQM5KySLhOkeoQSHzIYA==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			ALASKA		A M I
  FACP			ALASKA		A M I
  HPET			ALASKA		A M I
  MCFG			ALASKA		A M I
  SSDT			AMD   		POWERNOW
  BGRT			ALASKA		A M I
My System SpecsSystem Spec
04 Mar 2014   #6

Windows 7 Pro. 64/SP-1
 
 

I have asked some friends to take a look at the log to see if they can give some guidance.
Do keep in mind they are from different parts of the would so their will be a time difference.
My System SpecsSystem Spec
04 Mar 2014   #7

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

The installed Key is the Default Key, which can never be activated.


You need to change the Product Key to the one on the COA sticker on the machine's case (or inside the battery compartment), using the Change Product Key link at the bottom of the System properties page.


You may need to activate by phone.
My System SpecsSystem Spec
04 Mar 2014   #8

Windows 7 Pro. 64/SP-1
 
 

Thank you Noel.

gage311 Please follow Noel's instruction.
We must have a legal copy of Windows 7 installed before we can help and farther.
My System SpecsSystem Spec
04 Mar 2014   #9

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

- if this is a Retail license, then the Key is on a card inside the box in which the disks came
My System SpecsSystem Spec
04 Mar 2014   #10

Windows 7 Professional x64 Linux Mint 16
 
 

Even with a retail key you might still have to call Microsoft to get your new hardware activated, it should be no problem.

Why would you think you don`t have a key ?

As Noel pointed out, it`s with the packaging.
My System SpecsSystem Spec
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