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Windows 7: Both sfc/startup repair cannot fix corruption - credui.dll

16 Mar 2014   #21
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I've uploaded a file - 828ad.zip - to my OneDrive at Noel's OneDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder 828ad in the same place.
Open this folder - there should be one folder inside it (Manifests)

Copy the content of the manifests folder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests
(overwrite if necessary)

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.


My System SpecsSystem Spec
.
16 Mar 2014   #22
Matrix828

Windows 7 Ultimate x64
 
 

Thank you for your help in this matter.
Attached.


Attached Files
File Type: zip Logs.zip (2.8 KB, 1 views)
My System SpecsSystem Spec
16 Mar 2014   #23
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

You have problems
There are now more errors appearing.
If I remove the ones that we already knew about, here's what we get...

Code:
Checking Component Store
(f) CSI Payload File Missing 0x00000000 DWrite.dll.mui amd64_microsoft-windows-directwrite.resources_31bf3856ad364e35_7.1.7601.16492_it-it_6d6b27713a307bae 
(f) CSI Payload File Missing 0x00000000 DWrite.dll.mui x86_microsoft-windows-directwrite.resources_31bf3856ad364e35_7.1.7601.16492_it-it_114c8bed81d30a78 
(f) CSI Payload File Missing 0x00000000 FntCache.dll.mui amd64_microsoft-windows-d..fontcache.resources_31bf3856ad364e35_7.1.7601.16492_it-it_acc694affd2f0026 
(f) CSI Manifest Missing 0x00000002 amd64_wiabr004.inf_31bf3856ad364e35_6.1.7600.16385_none_07dc391f98b960bb.manifest amd64_wiabr004.inf_31bf3856ad364e35_6.1.7600.16385_none_07dc391f98b960bb 
(fix) CSI Manifest Missing CSI File Replaced File: amd64_wiabr004.inf_31bf3856ad364e35_6.1.7600.16385_none_07dc391f98b960bb.manifest From: C:\Windows\CheckSur\v1.0\windows6.1-rtm-client-neutral-amd64.cab
(f) CSI Manifest Missing 0x00000002 winsxs\Manifests\x86_microsoft-windows-i..ersandsecurityzones_31bf3856ad364e35_9.4.8112.16476_none_cd31ac6ff1344730.manifest x86_microsoft-windows-i..ersandsecurityzones_31bf3856ad364e35_9.4.8112.16476_none_cd31ac6ff1344730 
(fix) CSI Manifest Missing CSI File Replaced File: x86_microsoft-windows-i..ersandsecurityzones_31bf3856ad364e35_9.4.8112.16476_none_cd31ac6ff1344730.manifest From: C:\Windows\CheckSur\v1.0\windows6.1-ie9gdr-servicing-x64-20aug13.cab
(f) CSI Payload File Missing 0x00000000 FntCache.dll.mui amd64_microsoft-windows-d..fontcache.resources_31bf3856ad364e35_7.1.7601.16492_fr-fr_c29e9e6925fd1aa8 
(f) CSI Payload File Missing 0x00000000 DWrite.dll.mui amd64_microsoft-windows-directwrite.resources_31bf3856ad364e35_7.1.7601.16492_fr-fr_8343312a62fe9630 
(f) CSI Payload File Missing 0x00000000 DWrite.dll.mui x86_microsoft-windows-directwrite.resources_31bf3856ad364e35_7.1.7601.16492_fr-fr_272495a6aaa124fa 
(f) CSI Manifest Missing 0x00000002 amd64_wiabr004.inf-languagepack_31bf3856ad364e35_6.1.7600.16385_en-us_b7f73fef29875704.manifest amd64_wiabr004.inf-languagepack_31bf3856ad364e35_6.1.7600.16385_en-us_b7f73fef29875704 
(fix) CSI Manifest Missing CSI File Replaced File: amd64_wiabr004.inf-languagepack_31bf3856ad364e35_6.1.7600.16385_en-us_b7f73fef29875704.manifest From: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab
(f) CSI Manifest Missing 0x00000002 amd64_wiabr004.inf.resources_31bf3856ad364e35_6.1.7600.16385_en-us_4fdc831e7ae5b86d.manifest amd64_wiabr004.inf.resources_31bf3856ad364e35_6.1.7600.16385_en-us_4fdc831e7ae5b86d 
(fix) CSI Manifest Missing CSI File Replaced File: amd64_wiabr004.inf.resources_31bf3856ad364e35_6.1.7600.16385_en-us_4fdc831e7ae5b86d.manifest From: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab
(f) CSI Manifest Missing 0x00000002 amd64_wiabr005.inf-languagepack_31bf3856ad364e35_6.1.7600.16385_en-us_b94b7905f521b95b.manifest amd64_wiabr005.inf-languagepack_31bf3856ad364e35_6.1.7600.16385_en-us_b94b7905f521b95b 
(fix) CSI Manifest Missing CSI File Replaced File: amd64_wiabr005.inf-languagepack_31bf3856ad364e35_6.1.7600.16385_en-us_b94b7905f521b95b.manifest From: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab
(f) CSI Payload File Missing 0x00000000 DWrite.dll.mui amd64_microsoft-windows-directwrite.resources_31bf3856ad364e35_7.1.7601.16492_ru-ru_29e175fbc10a89d0 
(fix) CSI Payload File Missing CSI File Replaced File: DWrite.dll.mui From: C:\Windows\winsxs\x86_microsoft-windows-directwrite.resources_31bf3856ad364e35_7.1.7601.16492_ru-ru_cdc2da7808ad189a\DWrite.dll.mui
(f) CSI Payload File Missing 0x00000000 mshtmler.dll amd64_microsoft-windows-ie-htmleditingsupport_31bf3856ad364e35_8.0.7600.16385_none_6a1cbf5f4ad99b65 
(f) CSI Payload File Missing 0x00000000 VGX.dll x86_microsoft-windows-ie-vgx_31bf3856ad364e35_9.4.8112.20593_none_05f6a2141c55df06
This tends to imply that you have either got malware problems, or disk problems...


Please run a full CHKDSK scan....
Click on Start > All Programs > Accessories
Right-click on the Command Prompt entry
Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

At the Command prompt, type
CHKDSK C: /R
and hit the Enter key.

You will be told that the drive is locked,
and the CHKDSK will run at he next boot - hit the Y key, and then reboot.
The chkdsk will take a few hours depending on the size of the drive, so be patient!
After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) -

Look for the results in the Event Viewer's Windows Logs - Application events, under the Source 'Wininit' They should be there - copy and paste the results to your reply.
My System SpecsSystem Spec
.

16 Mar 2014   #24
Matrix828

Windows 7 Ultimate x64
 
 

I will have to get those results back to you tomorrow.

I am pretty certain there's some bad sectors on my drive but I am planning on getting an SSD in the not-so-distant future (week or so, depending on how much space I can free up so it'll fit and how long that will take).
I'm probably just going to clone the entire drive over, so should we wait until that has happened and then continue trying to fix those problems?
My System SpecsSystem Spec
16 Mar 2014   #25
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Your first priority must be to back up your data to external media - your drive may be on a slippery slope with a cliff it'll go over tomorrow!
Once that's done we can worry about the OS and other stuff.
My System SpecsSystem Spec
16 Mar 2014   #26
Matrix828

Windows 7 Ultimate x64
 
 

I'm already in the process of creating a system image on an external drive, using Acronis.. Lets hope the bad sectors wont mess anything up.
My System SpecsSystem Spec
16 Mar 2014   #27
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

<crosses fingers>
My System SpecsSystem Spec
17 Mar 2014   #28
Matrix828

Windows 7 Ultimate x64
 
 

I hope I have posted what you are asking for.
It seems to be cut off unexpectedly, but I found another chkdsk report from 14/3/14 that seemed a lot more complete ("Old Report.txt") so have attached them both below.


Attached Files
File Type: txt Old Report.txt (10.2 KB, 1 views)
File Type: txt New Report.txt (16.0 KB, 1 views)
My System SpecsSystem Spec
18 Mar 2014   #29
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Your hard drive is DEFINITELY failing, back up your data to external media NOW - before it dies completely (If you haven't already).
My System SpecsSystem Spec
18 Mar 2014   #30
Matrix828

Windows 7 Ultimate x64
 
 

I have made a full backup using Macrium Reflect due to Acronis freezing every time I start it up.
I have also ordered a SSD so that should be here in a few days. Could you recommend a good drive cloning program so I can just transfer everything in one go?
My System SpecsSystem Spec
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 Both sfc/startup repair cannot fix corruption - credui.dll




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