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Windows 7: System corruption (sfc scan won't fix them all) --logs provided


13 Mar 2014   #1

Windows 7 Ultimate 64bit
 
 
System corruption (sfc scan won't fix them all) --logs provided

Hello everyone,

I'm having stubborn corruption issues on my Windows 7 Ultimate 64bit. I have tried hard to solve this for almost 2 weeks now, without success..
I'm a bit surprised/offended to find myself being forced to resort to specialized forums like this one to fix my problem because I usually always find a way of my own. But this time I will need you guys.

My problem is very similar to zac1 on this thread, whom receive great help from Rkinner: Windows 7 will not update - Geeks to Go Forums

I'm fairly good at digging into Windows OS so I'll be able to follow your instruction very easily, without having you to be extremely detailed and to describe any common IT terms.

Problem
========
- Corrupt system files which leads to problem installing/uninstalling applications, windows update, ssd firmware, basically anything that require deeper system's integration.
- sfc scan find corrupt files but can't fix them all.


Troubleshoot done so far
========================
- Scanned for presence of any malwares/virus/rootkit. Result --> none
- Uninstalled/Reinstalled corrupt applications Result --> Sucess, but had to uninstall the dirty way (Revo uninstaller and manual registry left-over removal)
- Installed all missing .NET Framework & Visual C++ Redistributables
- Registry scan/clean (CCleaner, Little Registry Cleaner, and such) Result --> Many problem found/fixed, without real improvement.
- sfc scan (sfc /scannow)
- checkdisk scan (chkdsk /f /v /r /x /b)
- Reset system's default permission using Tweaking.com's tools (and some manual manipulation)


Generated logs: *list of all generated log files (*all done with elevated administrator privilege:
===============
- sfc scan ---> https://www.dropbox.com/s/h24h371z1y...scan%20log.txt (or see attached file)
- chkdsk scan ---> https://www.dropbox.com/s/7e45yw9e7j9dpgw/chkdsk.txt (or see attached file)
- OTL scan ---> can't complete a scan because of infinite loop on the AppData directory ---> http://screencast.com/t/C83Rut1Bnqgt
- CheckSUR ---> can't install the System Update Readiness Tool either. Install fail and doesnt provide error code. I can however extract content of the msu (the System Update Readiness Tool installer), but I have no idea what to do with this then... can anyone help please ?




Attached Files
File Type: txt sfc scan log.txt (118.1 KB, 4 views)
File Type: txt chkdsk.txt (6.0 KB, 3 views)
My System SpecsSystem Spec
.

13 Mar 2014   #2

Windows 7 Ultimate 64bit
 
 

so im stuck.. can't install System Update Readiness Tool ... can't complete a sfc scan... I need some help
My System SpecsSystem Spec
13 Mar 2014   #3

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro x64
 
 

Though I could fix them if you want, you can safely ignore the problems reported by SFC I know your file is missing and the one in this article is corrupt, but this file isn't needed any more so it doesn't matter.

The SFC.exe command reports Settings.ini file errors in the CBS.log file after you add gadgets to the Windows Vista Sidebar by using the Sysprep tool and an Autounattend.xml file

It's a very bad sign that the SURT wouldn't install, but hopefully the SURT wrote a bit of data before it failed, so can you post the contents of your CheckSUR log please:

C:\Windows\Logs\CBS\CheckSUR.persist.log

Tom
My System SpecsSystem Spec
.


14 Mar 2014   #4

Windows 7 Ultimate 64bit
 
 

First I want to thank you Tom for taking time to help me, appreciate really !

Quote   Quote: Originally Posted by tom982 View Post
Though I could fix them if you want, you can safely ignore the problems reported by SFC I know your file is missing and the one in this article is corrupt, but this file isn't needed any more so it doesn't matter.

The SFC.exe command reports Settings.ini file errors in the CBS.log file after you add gadgets to the Windows Vista Sidebar by using the Sysprep tool and an Autounattend.xml file
Actually the sfc scan report a total of 2 unrepairable files: Desktop.ini and MSDTC.LOG .. those are the file you mean to not being needed any more ? (just to make sure, because your linked article refer to file "Settings.ini" which wasnt reported in my log)

Quote   Quote: Originally Posted by tom982 View Post
It's a very bad sign that the SURT wouldn't install, but hopefully the SURT wrote a bit of data before it failed, so can you post the contents of your CheckSUR log please:

C:\Windows\Logs\CBS\CheckSUR.persist.log
Tom
Here: https://www.dropbox.com/s/1kogqj0yclodlv6/CBS.log (or see attchd file)

NB: To make things faster between our correspondences, would you want me to make more scan using different tool that I might not be aware of ?
Maybe this could make the things even faster in solving my issue ?
I have heard of those on other forums: (I know those are mostly for virus/malware, but maybe they could help ? just asking... :
AdwCleaner by Xplode - Delete Adware ---> generate AdwCleaner log)
Farbar's MiniToolBox ---> generate "Result.txt"
Farbar's Service Scanner ---> generate Fss.txt
Junkware Removal Tool by thisisu --> generate some log
Thanks


Attached Files
File Type: log CBS.log (393.2 KB, 3 views)
My System SpecsSystem Spec
14 Mar 2014   #5

Windows 7 Professional x64 Linux Mint 16
 
 

Get your data off, and reinstall windows.

Do you have your Windows 7 Ultimate key ?

Clean Install Windows 7
My System SpecsSystem Spec
14 Mar 2014   #6

Windows 7 Ultimate 64bit
 
 

Quote   Quote: Originally Posted by AddRAM View Post
Get your data off, and reinstall windows.
Do you have your Windows 7 Ultimate key ?
Clean Install Windows 7
Well thanks AddRam but b4 considering a clean install, I'd like to troubleshoot a little more first... Could you at least provide some argument to your suggestion ? .. Such answer could "maybe" convince the most newbee of us (even then), but I think I was clear on that in my first post. You know just like me that no "savvy" users here would even think of blindly clean install b4 at least trying a repair install first..

you got some impressive title tag below your name... this let me believe that you are capable of a much more helpful answer..

On a side note, my PC has never been so responsive.. but never been so corrupt at same time.. I have tons of software, data, tweak and stuff set on this rig so I'd like to push it a little bit more on the troubleshoot b4 giving up.

I'll take the lead and just provide you as much more information I can in the hope of finding something useful... We're far from a clean install here in this thread..
making those log now..
My System SpecsSystem Spec
14 Mar 2014   #7

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro x64
 
 

Quote:
Actually the sfc scan report a total of 2 unrepairable files: Desktop.ini and MSDTC.LOG .. those are the file you mean to not being needed any more ? (just to make sure, because your linked article refer to file "Settings.ini" which wasnt reported in my log)
Sorry for the confusion - I originally referred to the files in plural but then went on to explain settings.ini so I can understand why you ask. Yes, both can be ignored

Quote:
Quote   Quote: Originally Posted by tom982 View Post
It's a very bad sign that the SURT wouldn't install, but hopefully the SURT wrote a bit of data before it failed, so can you post the contents of your CheckSUR log please:

C:\Windows\Logs\CBS\CheckSUR.persist.log
Tom
Here: https://www.dropbox.com/s/1kogqj0yclodlv6/CBS.log (or see attchd file)
That's the wrong log, do you not have a CheckSUR.persist.log in the same folder?

Quote:
NB: To make things faster between our correspondences, would you want me to make more scan using different tool that I might not be aware of ?
Maybe this could make the things even faster in solving my issue ?
I have heard of those on other forums: (I know those are mostly for virus/malware, but maybe they could help ? just asking... :
AdwCleaner by Xplode - Delete Adware ---> generate AdwCleaner log)
Farbar's MiniToolBox ---> generate "Result.txt"
Farbar's Service Scanner ---> generate Fss.txt
Junkware Removal Tool by thisisu --> generate some log
Thanks
With these problems there's only a handful of tools we can use: SFC (which we're using), the System Update Readiness Tool (which won't work, but we're trying to get the log for) and SFCFix (which won't help yet). AdwCleaner won't help here, plus I'm not trained to use it yet; MiniToolBox won't help; FSS won't help either because we're looking at significant registry problems in areas that it doesn't look at; JRT won't help either for the same reasons as FSS, plus I'm not trained to use it either.

Tom
My System SpecsSystem Spec
14 Mar 2014   #8

Windows 7 Ultimate 64bit
 
 

Quote   Quote: Originally Posted by tom982 View Post
That's the wrong log, do you not have a CheckSUR.persist.log in the same folder?
oh sorry. here it is --> https://www.dropbox.com/s/ld02wwmlv1...0313224512.cab (or see attached)

I put the .cab file because the uncompressed log does 45mb
My System SpecsSystem Spec
14 Mar 2014   #9

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro x64
 
 

No worries! That's a CBS.persist log though I'm guessing the SURT failed before it managed to write the CheckSUR.persist.log?
My System SpecsSystem Spec
14 Mar 2014   #10

Windows 7 Ultimate 64bit
 
 

Quote   Quote: Originally Posted by tom982 View Post
No worries! That's a CBS.persist log though I'm guessing the SURT failed before it managed to write the CheckSUR.persist.log?
It failed with error 35 if I remember correctly. Let me try again
My System SpecsSystem Spec
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 System corruption (sfc scan won't fix them all) --logs provided




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