SFC /Scannow found an error but was unable to fix them


  1. Posts : 17
    Windows 7 Home Premium 64bit
       #1

    SFC /Scannow found an error but was unable to fix them


    hi, i am kslim new to here
    i'm having problem with the sfc /scannow because it found out an error but was unable to repair it
    i am running OS window 7 home premium
    recently i tried to illegally installed gpedit.msc on Windows 7 Home Premium about 1 month ago
    but then i uninstalled and deleted it because it din't help me to solve my problem that google chrome can't update automatically
    i've look up system restore to try it but the restore point only show 1 week ago so i'cant restore to 1 month ago
    please help me i had ran several tools/application but it did not fix my problem

    the tool i ran :

    Malwarebytes Anti-Malware
    adwcleaner
    tdsskiller
    rkiller
    rogue killer
    HijackThis
    junkware removal tool
    minitoolbox
    OTL
    temp file cleaner
    Malwarebytes Anti-Rookit
    farban recovert scan (which took me 2 hour and 15 minutes to finish but still no virus or malware found )
    cmd chkdsk /F and chkdsk /R
    avast full system scan
    avast boot-time scan

    here is the log of sfcdetails.txt below

    then i ran SFCFIX.exe (by niemiro) to fix my problem but same it dosen't fix it
    here is the log of SFCFIX.exe below

    please help me i'm out of option... thanks for any help
    SFC /Scannow found an error but was unable to fix them Attached Files
      My Computer


  2. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #2

    Please perform the following:

    1. Download and save this tool to your desktop:
    http://go.microsoft.com/fwlink/?linkid=52012

    2. Run the tool, and then click Copy - ignore any errors if they appear

    3. Use CTRL+V to paste the unedited results of the tool here in your next reply
      My Computer


  3. Posts : 17
    Windows 7 Home Premium 64bit
    Thread Starter
       #3

    thanks for quick reply
    here is the result :

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-2QWT6-HCQXJ-9YQTR
    Windows Product Key Hash: PVjSC5x6njvqunmbCY3lOD7rYDo=
    Windows Product ID: 00359-OEM-8992687-00007
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {66508544-4069-47F3-AD53-700B307496FB}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.130828-1532
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{66508544-4069-47F3-AD53-700B307496FB}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-9YQTR</PKey><PID>00359-OEM-8992687-00007</PID><PIDType>2</PIDType><SID>S-1-5-21-295697207-1101884531-4211337422</SID><SYSTEM><Manufacturer>ASUSTeK COMPUTER INC.</Manufacturer><Model>K45VM</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>216</Version><SMBIOSVersion major="2" minor="7"/><Date>20120720000000.000000+000</Date></BIOS><HWID>AD603307018400FE</HWID><UserLCID>4409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Malay Peninsula Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>_ASUS_</OEMID><OEMTableID>Notebook</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800007-02-1033-7600.0000-2092009
    Installation ID: 089405887153407694417043382802145733439170614304583911
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 9YQTR
    License Status: Licensed
    Remaining Windows rearm count: 1
    Trusted time: 16/4/2014 5:33:39 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MAAAAAEAAQABAAIAAAABAAAAAwABAAEAln3cawAPGJX4j6IjtOIIMCr2EiW81pZj

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC _ASUS_ Notebook
    FACP _ASUS_ Notebook
    HPET _ASUS_ Notebook
    MCFG _ASUS_ Notebook
    SSDT TrmRef PtidDevc
    SSDT TrmRef PtidDevc
    SSDT TrmRef PtidDevc
    SSDT TrmRef PtidDevc
    SSDT TrmRef PtidDevc
    SSDT TrmRef PtidDevc
    SLIC _ASUS_ Notebook
      My Computer


  4. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #4

    Run sfc /scannow 3 times, one consecutively after the other. Report the output after the 3rd run.

    1. Click Start
    2. In the search box, type cmd
    3. In the list that appears, right-click on cmd.exe and choose Run as administrator
    4. In the command window that opens, type sfc /scannow and hit enter.
      My Computer


  5. Posts : 17
    Windows 7 Home Premium 64bit
    Thread Starter
       #5

    Golden said:
    Run sfc /scannow 3 times, one consecutively after the other. Report the output after the 3rd run.

    1. Click Start
    2. In the search box, type cmd
    3. In the list that appears, right-click on cmd.exe and choose Run as administrator
    4. In the command window that opens, type sfc /scannow and hit enter.
    Done...Here is the output in attachments
    SFC /Scannow found an error but was unable to fix them Attached Files
      My Computer


  6. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #6

    What was reported in the cmd window please?
      My Computer


  7. Posts : 17
    Windows 7 Home Premium 64bit
    Thread Starter
       #7

    cmd report that
    "Windows Resource Protection found corrupt files but was unable to fix some of them"
      My Computer


 

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