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Windows 7: SFC /Scannow found an error but was unable to fix them


16 Apr 2014   #1

Windows 7 Home Premium 64bit
 
 
SFC /Scannow found an error but was unable to fix them

hi, i am kslim new to here
i'm having problem with the sfc /scannow because it found out an error but was unable to repair it
i am running OS window 7 home premium
recently i tried to illegally installed gpedit.msc on Windows 7 Home Premium about 1 month ago
but then i uninstalled and deleted it because it din't help me to solve my problem that google chrome can't update automatically
i've look up system restore to try it but the restore point only show 1 week ago so i'cant restore to 1 month ago
please help me i had ran several tools/application but it did not fix my problem

the tool i ran :

Malwarebytes Anti-Malware
adwcleaner
tdsskiller
rkiller
rogue killer
HijackThis
junkware removal tool
minitoolbox
OTL
temp file cleaner
Malwarebytes Anti-Rookit
farban recovert scan (which took me 2 hour and 15 minutes to finish but still no virus or malware found )
cmd chkdsk /F and chkdsk /R
avast full system scan
avast boot-time scan

here is the log of sfcdetails.txt below

then i ran SFCFIX.exe (by niemiro) to fix my problem but same it dosen't fix it
here is the log of SFCFIX.exe below

please help me i'm out of option... thanks for any help



Attached Files
File Type: txt sfcdetails.txt (48.9 KB, 2 views)
File Type: txt SFCFix.txt (2.6 KB, 4 views)
My System SpecsSystem Spec
.

16 Apr 2014   #2

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64 Ubuntu 12.04 LTS Tri-Boot
 
 

Please perform the following:

1. Download and save this tool to your desktop:
http://go.microsoft.com/fwlink/?linkid=52012

2. Run the tool, and then click Copy - ignore any errors if they appear

3. Use CTRL+V to paste the unedited results of the tool here in your next reply
My System SpecsSystem Spec
16 Apr 2014   #3

Windows 7 Home Premium 64bit
 
 

thanks for quick reply
here is the result :

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-2QWT6-HCQXJ-9YQTR
Windows Product Key Hash: PVjSC5x6njvqunmbCY3lOD7rYDo=
Windows Product ID: 00359-OEM-8992687-00007
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {66508544-4069-47F3-AD53-700B307496FB}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130828-1532
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{66508544-4069-47F3-AD53-700B307496FB}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-9YQTR</PKey><PID>00359-OEM-8992687-00007</PID><PIDType>2</PIDType><SID>S-1-5-21-295697207-1101884531-4211337422</SID><SYSTEM><Manufacturer>ASUSTeK COMPUTER INC.</Manufacturer><Model>K45VM</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>216</Version><SMBIOSVersion major="2" minor="7"/><Date>20120720000000.000000+000</Date></BIOS><HWID>AD603307018400FE</HWID><UserLCID>4409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Malay Peninsula Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>_ASUS_</OEMID><OEMTableID>Notebook</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800007-02-1033-7600.0000-2092009
Installation ID: 089405887153407694417043382802145733439170614304583911
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 9YQTR
License Status: Licensed
Remaining Windows rearm count: 1
Trusted time: 16/4/2014 5:33:39 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MAAAAAEAAQABAAIAAAABAAAAAwABAAEAln3cawAPGJX4j6IjtOIIMCr2EiW81pZj

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC _ASUS_ Notebook
FACP _ASUS_ Notebook
HPET _ASUS_ Notebook
MCFG _ASUS_ Notebook
SSDT TrmRef PtidDevc
SSDT TrmRef PtidDevc
SSDT TrmRef PtidDevc
SSDT TrmRef PtidDevc
SSDT TrmRef PtidDevc
SSDT TrmRef PtidDevc
SLIC _ASUS_ Notebook
My System SpecsSystem Spec
.


16 Apr 2014   #4

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64 Ubuntu 12.04 LTS Tri-Boot
 
 

Run sfc /scannow 3 times, one consecutively after the other. Report the output after the 3rd run.

1. Click Start
2. In the search box, type cmd
3. In the list that appears, right-click on cmd.exe and choose Run as administrator
4. In the command window that opens, type sfc /scannow and hit enter.
My System SpecsSystem Spec
16 Apr 2014   #5

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by Golden View Post
Run sfc /scannow 3 times, one consecutively after the other. Report the output after the 3rd run.

1. Click Start
2. In the search box, type cmd
3. In the list that appears, right-click on cmd.exe and choose Run as administrator
4. In the command window that opens, type sfc /scannow and hit enter.
Done...Here is the output in attachments


Attached Files
File Type: txt sfcdetails.txt (195.6 KB, 2 views)
My System SpecsSystem Spec
16 Apr 2014   #6

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64 Ubuntu 12.04 LTS Tri-Boot
 
 

What was reported in the cmd window please?
My System SpecsSystem Spec
16 Apr 2014   #7

Windows 7 Home Premium 64bit
 
 

cmd report that
"Windows Resource Protection found corrupt files but was unable to fix some of them"
My System SpecsSystem Spec
Reply

 SFC /Scannow found an error but was unable to fix them




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