Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Windows Experience Index unknown error

13 Nov 2009   #11

Windows 7 Home Premium 64 bit

Like I said before - if you don't have Kapersky installed then this isn't the answer

My System SpecsSystem Spec
16 Nov 2009   #12

Windows 7 x64

I don't have Kaspersky, and never did.

I can't complete the WinSAT Experience Index either, Win7 x64. Tried with & without AHCI enabled in BIOS.

At this point I think this is a BIOS issue with Gigabyte motherboards. I have a GA-EP45-UD3P v1.6 and have tested BIOS "FC" as well as "FDa" beta. Neither one is working. grr.
My System SpecsSystem Spec
17 Nov 2009   #13

Windows 7 Home Premium 64 bit

My system has neither Kapersky anti-virus nor a Gigabyte motherboard (its a standard Dell XPS420), so neither of these are the basic cause of this problem - the issue must be something to do with the way that Microsoft has changed the testing it does to calculate the experience index - any idea how we report this to Microsoft?
My System SpecsSystem Spec


 Windows Experience Index unknown error

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Similar help and support threads
Thread Forum
Windows Experience index error after upgrade new graphics card
can you guys help me i buy new graphics card GTX 660 twink Fronz 2gb ddr5 but when i REFRESH RATE when it complete i get error here my pics but i not uninstall old graphics driver pls help me
Graphic Cards
Windows Experience Index
My Index is 5.5, can I get any better? If yes, what next??? Alvin
Performance & Maintenance
Windows Experience Index.
Hi Folks, After updating my Nvidia Display drivers, (which I believe was done correctly) I attempted to refresh WEI. It did not complete. Reliability Monitor did not show error. 1, Where in 'Event Viewer' do I look to find the error. 2, Does WEI have an entry in 'Task Scheduler' ?
Performance & Maintenance
Windows Experience Index Video Playback Error
When I run the WEI I receive an error that says video playback cannot be completed. I have updated all video drivers. I have a NVIDIA GEForce GTS 250. Below is a copy of the error log. Any help would be appreciated. Thanks. 44448694 (3972) - winsat\logging.cpp:0815: --- START 2011\9\7...
Performance & Maintenance
Windows experience index error.!!
hi well i have ATI Radeon hd 4650 and i installed the latest driver but when it comes to the experience index it gets stuck in gamimg performance and says THE WINDOWS EXPERIENCE INDEX FOR YOUR SYSTEM COULD NOT BE please
Performance & Maintenance
Windows Experience Index Error
I just did a clean install of Windows 7 Home Premium on my laptop a few days ago, and am trying to get the Windows Experience Index generated. However, I get a message saying that it couldn't be completed due to an error. Here is the info from the winsat.log file: 030201 (0844) -...
Performance & Maintenance

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 11:08.

Twitter Facebook Google+

Windows 7 Forums

Seven Forums Android App Seven Forums IOS App