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Windows 7: Microsoft update : 0x8007007E on Windows 7

28 Oct 2009   #1
albanderuaz

Windows 7
 
 
Microsoft update : 0x8007007E on Windows 7

Hi everyone!
I have an 0x8007007E error while trying to use Microsoft Update on IE8. However, Windows update (the one built in windows) works but it only gives me updates for windows.

Many thanks!


My System SpecsSystem Spec
.
04 Nov 2009   #2
TheSchaft

Windows 7 x64 HP, Windows 7 HP, Windows 7 Ult
 
 

Quote   Quote: Originally Posted by albanderuaz View Post
Hi everyone!
I have an 0x8007007E error while trying to use Microsoft Update on IE8. However, Windows update (the one built in windows) works but it only gives me updates for windows.

Many thanks!
Welcome to Seven Forums, albanderuaz.

Windows Update should take care of updating IE8, it is a change from the former way of doing updates.

P.S. - Sorry for the delay in responding, but it looks like the issue is solved for you.
My System SpecsSystem Spec
04 Nov 2009   #3
logicearth

Windows 10 Pro (x64)
 
 

Quote   Quote: Originally Posted by albanderuaz View Post
...but it only gives me updates for windows.
There should be a link on the start page of Windows Update to add other Microsoft software.
My System SpecsSystem Spec
.

05 Nov 2009   #4
Flavius

Windows 7 Professional x64 PL
 
 

Quote   Quote: Originally Posted by albanderuaz View Post
Hi everyone!
I have an 0x8007007E error while trying to use Microsoft Update on IE8. However, Windows update (the one built in windows) works but it only gives me updates for windows.

Many thanks!
1.Control Panel>>Troubleshooting>>System and Security>>Fix problems with Windows Update
2.Reinstall WU Agent How to obtain the latest version of the Windows Update Agent to help manage updates on a computer

3.Try install this hotfi manually from Microsoft Download Center (not from WU)
My System SpecsSystem Spec
05 Nov 2009   #5
albanderuaz

Windows 7
 
 

Quote   Quote: Originally Posted by Flavius View Post
Quote   Quote: Originally Posted by albanderuaz View Post
Hi everyone!
I have an 0x8007007E error while trying to use Microsoft Update on IE8. However, Windows update (the one built in windows) works but it only gives me updates for windows.

Many thanks!
1.Control Panel>>Troubleshooting>>System and Security>>Fix problems with Windows Update
2.Reinstall WU Agent How to obtain the latest version of the Windows Update Agent to help manage updates on a computer

3.Try install this hotfi manually from Microsoft Download Center (not from WU)
Ok, I tried 1,2 and 3 but when I try to install the hotfix, it tells me that Wu's agent installation encountered a fatal error

Thanks!
My System SpecsSystem Spec
05 Nov 2009   #6
Flavius

Windows 7 Professional x64 PL
 
 

Run cmd.exe with administrative previlliges (right click on cmd.exe) as admin and type:

sfc /scannow

When it finish type in cmd.exe

findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >%userprofile%\Desktop\sfcdetails.txt

on your desktop appear sfcdetails.txt

Download firegenul Altair Technologies Ltd.
place firegenul.exe in C:\Windows\System32 next again run cmd.exe with admin previlliges and type:

firegenul

Run also Readiness Tool Description of the System Update Readiness Tool for Windows Vista, for Windows Server 2008, and for Windows 7

This tool even if it don't solve issue automatically it create CheckSur.log file in C:\Windows\Logs\CBS folder

All files CheckSur.log,sfcdetails.txt,FiregenReport.htm pack all together to ZIP format and attache to post
My System SpecsSystem Spec
06 Nov 2009   #7
albanderuaz

Windows 7
 
 

Hello,

Thank you for responding so quickly.

I zipped what you asked except the last thing you required me to run: when I try to install the program, it tells me that it is already installed. How can I run it manually then?

Thank you!


Attached Files
File Type: zip Results.zip (7.8 KB, 67 views)
My System SpecsSystem Spec
06 Nov 2009   #8
Flavius

Windows 7 Professional x64 PL
 
 

Strange error restart computer an try again.Are you sure you didn't have it already started,mimalized on taskbar?

SFC report OK
My System SpecsSystem Spec
08 Nov 2009   #9
albanderuaz

Windows 7
 
 

Same error unfortunately, it tells me that KB947821 is already installed. Is there a way to force the installation?
My System SpecsSystem Spec
08 Nov 2009   #10
Flavius

Windows 7 Professional x64 PL
 
 

Quote   Quote: Originally Posted by albanderuaz View Post
Same error unfortunately, it tells me that KB947821 is already installed. Is there a way to force the installation?
Do you have this file:C:\Windows\LOGS\CBS\CheckSur.log?

If yes attache this file to post.
My System SpecsSystem Spec
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 Microsoft update : 0x8007007E on Windows 7




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