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Windows 7: System freeze every 5th boot

18 May 2014   #1
Bubblegum Tate

Microsoft Windows 7 Ultimate 64-bit sp1
 
 
System freeze every 5th boot

Hi, about every 5th boot after about 3-5 minutes I get a stuttering mouse and then a system freeze. No blue screen of death just a frozen computer. This started about a month ago.

Here's my diagnostics tool dump. Thanks very much.

SF_18-05-2014.zip




My System SpecsSystem Spec
.
19 May 2014   #2
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Not much good with dump files Bubblegum but try running Speccy to see what the temps are
Speccy - Download

and then these if the machine doesn't freeze on you

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

http://www.sevenforums.com/tutorials/433-disk-check.html < if necessary use the options /f and /r in Option 2

http://www.superantispyware.com/

http://www.malwarebytes.org/products/malwarebytes_free/

http://www.bleepingcomputer.com/download/adwcleaner/

download from bleeping computer delete any rubbishthese find.
My System SpecsSystem Spec
19 May 2014   #3
Bubblegum Tate

Microsoft Windows 7 Ultimate 64-bit sp1
 
 

Thanks ICit2lol for the suggestions. sfc scannow found one item to repair, see details below and here are the screenshots from Speccy.
System freeze every 5th boot-speccy-temps.png
System freeze every 5th boot-motherboard-voltage-temps.png
sfcdetails.txt


My System SpecsSystem Spec
.

20 May 2014   #4
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Sorry late reply mate am on graveyard shift and cannot always answer on time.
Well the temps look fine to me however the dump files I am not really good at so we might have to refer it to one of those fellows.
But did the chkdsk come up with anything? as you say the SFC did and I would run those other scans I referred to as well and see what if anything is there.

Also just have a look in the Device manager at the Mice and other pointing devices and see if there is any yellow triangles there see pic


Attached Thumbnails
System freeze every 5th boot-device-mouse.png  
My System SpecsSystem Spec
20 May 2014   #5
Bubblegum Tate

Microsoft Windows 7 Ultimate 64-bit sp1
 
 

Hi, thanks for taking the time to try to help me. chkdsk didn't find any errors. The two virus scans found some tracking and ad ware stuff. I have three triangles on other devices but it's been like that since the day I built this machine.

System freeze every 5th boot-device-manager.png


My System SpecsSystem Spec
21 May 2014   #6
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 


Yep I have similar but I don't know myself what the dickens it is a rightclick on them and go to properties might tell you what they are but probablysomething insignificant.

I suppose you have updated the graphics driver?? worth a try

Desktop
My System SpecsSystem Spec
21 May 2014   #7
Bubblegum Tate

Microsoft Windows 7 Ultimate 64-bit sp1
 
 

Thanks I hadn't thought of a drivers update. I'll try it tomorrow morning.
My System SpecsSystem Spec
21 May 2014   #8
Bubblegum Tate

Microsoft Windows 7 Ultimate 64-bit sp1
 
 

Darn it, even after the graphics update I'm still getting the same freezes. The only thing new that I've added to my system is a usb 3.0 card reader I got about a month ago.
My System SpecsSystem Spec
21 May 2014   #9
andrew129260

Windows 10 Pro
 
 

If your system is freezing, that is not a good sign and is usually caused by hardware failure.

Check your HDD for errors, and then run a memtest.

Disk Check

RAM - Test with Memtest86+


TIP: Also try replacing the sata cable going to your hard drive. This has been known to be causes of some unusual freezing.
My System SpecsSystem Spec
21 May 2014   #10
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Quote   Quote: Originally Posted by Bubblegum Tate View Post
Darn it, even after the graphics update I'm still getting the same freezes. The only thing new that I've added to my system is a usb 3.0 card reader I got about a month ago.
Remove the card reader and do the tests Andrew has cited the diskcheck I quoted earlier but should have been a bit more explicit I usually add in the /f and /r tho the command line prompt in Option 2 if it looks necessary.

The memtest I might as well add what I Usually put

MEMTEST

http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.htmlthis one you will need to make a bootable disk set the BIOSto optical (or USB if preferred) boot the machine and let it run for at LEAST 8 passesunless the errors come up straight away. (see pic) Takes a fair time to completeand some leave it running overnight.

If you do get errors and have morethan one stick then you will need to test each one separately and maybe even inthe separate slots.
I would also be tempted to run tests on the drive with SeaTools for Windows | Seagate and a physical suface test with Partition Wizard Best Free Partition Manager Freeware and free partition magic for Windows 7, Windows 8, Windows Vista and Windows XP 32 bit & 64 bit. MiniTool Free Partition Manager Software Home Edition. again see pic for how that is done it will check for actual physical problems of the spinning disk.



Attached Thumbnails
System freeze every 5th boot-mem2.png   System freeze every 5th boot-mini-tool-surface.png  
My System SpecsSystem Spec
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 System freeze every 5th boot




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