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Windows 7: "Windows Error Recovery" System did not shut down properly

08 Jun 2014   #1
BestNoobAround

Windows 7 Ultimate x64
 
 
"Windows Error Recovery" System did not shut down properly

I've recently been getting this message when playing Rust and Sniper Elite V2, I also get it if I bump my computer desk too hard. I tried the "Last Known Good Configuration" fix but it didn't work, and I tried the "Repair Your Computer" option, but when I get to the log-in part, my keyboard won't work. I've had the computer for a few months but the problem only occurred a few weeks ago, and and has only been a serious issue this past week.


My System SpecsSystem Spec
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08 Jun 2014   #2
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Hello and welcome Best Noob soem system specs would be very helpful mate and also try reseating all cables cards and sticks.
System Info - See Your System Specs
My System SpecsSystem Spec
08 Jun 2014   #3
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

If your are just bumping your desk the computer is sitting on or around I'm thinking you have a loose connection from things like the wall outlet to the computer or a power connection inside the case.
A faulty power supply. Their are many things that would cause this.
I would check ALL connections.

As ICit2lol has requested. System Specs are needed.
My System SpecsSystem Spec
.

08 Jun 2014   #4
BestNoobAround

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by ICit2lol View Post
Hello and welcome Best Noob soem system specs would be very helpful mate and also try reseating all cables cards and sticks.
System Info - See Your System Specs
I added as much info as I could, hopefully it helps.
My System SpecsSystem Spec
08 Jun 2014   #5
BestNoobAround

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Layback Bear View Post
If your are just bumping your desk the computer is sitting on or around I'm thinking you have a loose connection from things like the wall outlet to the computer or a power connection inside the case.
A faulty power supply. Their are many things that would cause this.
I would check ALL connections.

As ICit2lol has requested. System Specs are needed.
I checked all cables, some were a bit loose, I put the power bar in a place where the cables shouldn't move. I've bumped my desk before and everything was fine, so I have my doubts if it's completely because of the cables, but I hope it is, since that's an easy fix.
My System SpecsSystem Spec
08 Jun 2014   #6
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Your power bar it's self can be the cause or in rare case it could be the power button on the computer tower (case) sticking. Check power button harness connection to the motherboard.
My System SpecsSystem Spec
08 Jun 2014   #7
BestNoobAround

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Layback Bear View Post
Your power bar it's self can be the cause or in rare case it could be the power button on the computer tower (case) sticking. Check power button harness connection to the motherboard.
I don't think it's the power button, the computer turns off a different way if I just click the power button, nor does anything about it make me think it's stuck or malfunctioning.

The power bar is quite old, but I still do't think it's that, as this problem almost only occurs when playing a game.
My System SpecsSystem Spec
08 Jun 2014   #8
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

I don't know how playing games has anything to do with hitting your desk.
Please explain.
Check Event Viewer for code 41.

A kernel power 41 event is an abnormal shutdown,
My System SpecsSystem Spec
08 Jun 2014   #9
BestNoobAround

Windows 7 Ultimate x64
 
 

They aren't related, the message only appears in the past couple weeks when playing sniper elite V2 and Rust. A couple times when I've bumped my desk, the message also appeared. But there are times when I bump my desk and the message doesn't appear.
My System SpecsSystem Spec
09 Jun 2014   #10
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 


Hmm that code 41 there are fewGoogle's I have found that relate to a either a problem within the Devicemanager or that a driver has been installed for a device before it has beenactually installed.

So I would firstly suggest runningthese

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

http://www.sevenforums.com/tutorials/433-disk-check.html<if necessary include the /f and /r in the command line as per Option2

My second port of call after thatwould be to remove the GPU and uninstall the driver then reinstall it after thecard has been reseated. .
Driver - Desktop

Having said that I think Layback Bear has a point in the looseness of the power lead itself it could be a faulty connection at the PSU end too - now I an NOT suggesting you tamper or try and fiddle with that device - just check to see if it wobbles around at all.
My System SpecsSystem Spec
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