This device can perform faster. PCI-e usb 3.0

sweeris · 18 Jun 2014

Hi All,
This is my first post here after reading in this forum for a while. Here's a little background on my problem.
Quite some time ago I bought a sandisk usb 3.0 card reader and a Orico usb 3.0 pci-e card (nec chip). I installed the card+drivers all ok. Connected the usb for the first time and tested it. From the test with a fast CF card I was able to get maximum speed of the card (~90mb/s). After a few days of just general usage(shut down when not in use). I get this message "This device can perform faster". In the beginning I thought that's strange but thought nothing of it as I was going to re-install windows anyway.

After reinstalling windows and all drivers I get the same message straight away. So I proceeded to test the speed of the usb. This time I got only usb 2.0 speed (35mb/s).

This is what I've tried so far.
Reinstalled usb 3.0 card driver.
Double checked the power to the card.
Checked all connections is tight and the cable is usb3 cable.
I also used usb tree view to try and find out whats's going on with usb port. From what I figured It detects both the card and the card reader to be super speed capable. But I cant figure out why it's not connecting at super speed.

What am I missing?

In the past I was working in the computer industry for 5 years as a general technician. So I am just at a loss with this problem.

Hopefully someone can point out what I've missed.

Thanks in advance.

sweeris · 25 Jun 2014

No one?

andrew129260 · 25 Jun 2014

My only Idea is that perhaps the hardware is faulty.

The other idea is to plug it into another pc and see if the same thing occurs...

and also to be sure the drivers are up to date from the manufacturer..

gregrocker · 25 Jun 2014

What do you have installed for Enhanced USB Host Controller and USB 3 controllers in Device Manager.

Enable Auto Hardware Updating from Option 3 of Device Installation Settings then Check for Updates to install all Optional and Important. Any drivers?

Slartybart · 25 Jun 2014

Another thing you might check is the USB speed in BIOS. You'll have to hunt around or read the manuals because it's a PCI card add-on.

I only just read a post re this and I don't have the exact place to look. What I do recall is setting the speed to HIGH as opposed to ???.

If I find the thread\post I'll provide more info.

I've seen this on my system too. You might want to look in the event viewer, to see if a performance entry was written when you saw the msg. That might give you more information.

ICIT2LOL · 26 Jun 2014

My 2 cents worth I am wondering if it is worth updating the chipset driver and maybe take a look at what version BIOS you have.
http://www.asus.com/Motherboards/M4A...Desk_Download/

Boozad · 26 Jun 2014

sweeris said:

Orico usb 3.0 pci-e card (nec chip).

What is the exact model number of the device? NEC were bought out by Renesas a while ago so the device may need a firmware update. It's impossible to do any checking without knowing exactly what it is though.