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Windows 7: RE: Acer 7535 repaired - new hardware - Next steps to Redo setup?

19 Jun 2014   #1
MissPunkin91

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
RE: Acer 7535 repaired - new hardware - Next steps to Redo setup?

Greetings all!

Here's the quick backstory on this laptop. It is an Acer Aspire 7535 and we were having all sorts of problems with her shutting down and nothing on screen and not starting up awhile back.

Finally got her into a repair shop that just opened up across the street on Tuesday and have her back already.

The fellow there said he put in a video card, ours was damaged.

Hopefully, he is trustworthy but anyhow, the laptop seems to be running quite fine.

So, I need to go about setting her all back up the way that I want.

So far, I have made sure Windows Defender is turned on and scanned. Have Malwarebytes Premium also installed and running.

I believe he must have used a windows 7 reinstall because he said that he had to activate windows 7? Yes, I checked and the product key is the same one from the very beginning.

Anyhow, there is a Win Old folder now existing on the drive. No big deal because I had already backed up our stuff prior to her really taking fits and have backup copies on 2 external hard drives plus our new HP laptop.

As you can tell, I am connected to the internet as well.

So, my 1st set of questions are:

1 - is it safe for me to just delete the windows old folder now? I can't see there would be a use for it because

a - everything important was already backed up multiple times and
b - when she was first giving me major fits, I had used the Windows 7 install disk that Acer wanted me to make when I made all of the backup recovery disks and installed that copy in an attempt to see if I could make her work.

So, am I correct in thinking that the old file can then be deleted and, if not, can someone explain where and why it would not be safe to do so?

2 - Am I correct in thinking that I can now use my recovery disks to reinstall the software that originally came with her so that I can have what I want on her?

The following is what was prompted to create initially way back when we 1st purchased her -

Create Recovery default disks - 1, 2 & 3
Create Drivers & applications
Windows 7 Install Disk
Windows Repair Disk - 64 bit

Now, before I do any of that, I am concerned as to the vid card that was installed to repair her. Does that change anything in regards to the applications or drivers that are on the above mentioned disk?

I don't want to mess anything up before I even get the ball rolling here, so any help would be greatly appreciated on that.

3 - Are there any other programs that I might need to install in regards to virus and such?

4 - I see that they already installed over 100 Windows updates since yesterday and I am going to go and check for new ones here in a little bit. I want to make sure that it catches any essential updates in regards to the hardware that is already on it, but again, I fear messing things up so I'm wondering if I need to make any setting adjustments anywhere??

5 - Once I go through and reinstall the software -
a - I know there's probably stuff I can delete because I don't want it (example Mcafeeyuck)
b - will I need to or should I anyhow, go ahead and create a new set of recovery disks??


OK, that is my initial set of RE-Setup questions, LOL.

Once we go through all of that, I know I'm going to have more as I work my way through setting her back up but a few steps at a time.

Who knows, maybe someone else will also find all of this useful as well.

Thanks in advance for all help.

I look forward to hearing from the much wiser and knowledgeable folks here, because you all are totally awesome!!


My System SpecsSystem Spec
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19 Jun 2014   #2
gregrocker

 

For future reference and to read over to understand here's what's involved in getting and maintaining a perfect Clean Reinstall - Factory OEM Windows 7.

Enable Automatically deliver drivers via Windows Update (Step 3) then run all rounds of Important and Optional Windows Updates. Set Updates to Automatic and include Recommended. After requested reboots, go back to Check for Updates until there are no more offered.

You can delete the windows.old folder which means the partitions were not deleted to give you the cleanest install. If he left the Recovery on it Acer Recovery will not run after a reinstall so it is best to delete all partitions to get the cleanest install. If you feel you've achieved a perfect install then I'd save a backup image externally to use in place of Recovery which partition you can then delete and either extend C into the space or create a new storage partition there. Backup Complete Computer - Create an Image Backup

It keeps the image smaller if you store your data on a separate partition, either linking the User folders from C User Folders - Change Default Location or rightclicking a copy of each you move to the data partition to add to the related Library - Include a Folder - Windows 7 Forums

Feel free after reading the blue link tutorials to ask back any questions. YOu might even want to do a perfect install yourself for the experience which is quite educational and rewarding since following our methods will insure you have an install better than most all.
My System SpecsSystem Spec
20 Jun 2014   #3
MissPunkin91

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

So far,

The windows recovery partition doesn't exist, yet.

I did take the disk for drivers and applications and put I t in and took a look at what was on it.
There are a whole bunch of drivers (which scare me at the moment) and some applications. One of which was the Acer recovery program.

I did install that and it does go into the proper menu which asks which type of recovery, reinstall or recovery disk making option that you would like to choose.

I have noticed that only wacky thing is the keyboard, when typing out long sentences like here. It tends to want to backspace on me. Like putting the cursor back a few sentences into the middle of another word.

Driver related? I don't know.

I was able to attach a USB and all of the USB ports seem to be working fine.

Have not tried to use a music or dvd disk, yet.

I did go into my facebook page and play candy crush and to play fairly well, except for the mouse that game seemed to neither me or my husband care for. There was just a little lag and probably because both of us were on the router at the same time, I think.

I did check out the wild tangent game, bejeweled 3, because that is always where I had massive problems with this laptop for the past several years. Lagging, choppy, distorted screeching sounds, and a message saying that the card had stopped responding.

Played a few rounds of the lightning game and it worked very well. No lagging or error message and no sound problems. That pleased me very much.

The application disk did not have some of the stuff that I thought it would have, Microsoft Works, Arcade Player, the webcam software, the trial version of Office, McAfeeYuck and a host of other things. They must be included on one of the Recovery disks.

Internet use seems to be quite nice and speedy, even with both of us on a laptop at the same time.

So, with all of that, I'm thinking she should be a go to continue onward with a reinstall of what I want back on.

So, I'm going to go print off the tutorial and read through that before beginning to venture onward.

Is there anything else that anyone can think of trying out to make sure that the computer shop took care of whatever ailed her before I even begin thinking about getting her all set back up and operational again?

If so, please ask away or add your guidance as it would be greatly appreciated.

I probably won't start on that task until maybe Sunday evening or Monday.

If anything else pops up that seems really odd before then, I'll post it here.

Thanks again for all of your help and I hope that everyone has a great weekend.
My System SpecsSystem Spec
.

20 Jun 2014   #4
MissPunkin91

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
RE: Question regarding the recovery disks

Oh,

I do have a question.

Say I decide to do the Acer recovery, choosing the option to send it back to factory condition, or perhaps I should do a run through that way just to see how things go.. I do have one set of recovery disks that were made when we 1st purchased the laptop.

Now, that was back in early 2010.

Do you think, no matter which type of recovery/install option route that we decide upon, that it would be advisable to create a newer set of them for safekeeping?


Please let me know your thoughts/opinions on this matter and thanks again for your input.
My System SpecsSystem Spec
20 Jun 2014   #5
gregrocker

 

As I recall the shop Clean Reinstalled Win7 from disk, which would make the Recovery partition inaccessible to generate disks or run from Windows or boot.

You can try running the Recovery Disks to see how you like the reinstallation it provides. If the disks fail sometimes it helps to wipe the hard drive from the WIn7 disk Command Line with Diskpart Clean Command to get them to run or complete.

Immediately afterward I would Enable Automatically deliver drivers via Windows Update (Step 3) then run all rounds of Important and Optional Windows Updates. Set Updates to Automatic and include Recommended. After requested reboots, go back to Check for Updates until there are no more offered. This should Update all drivers; if any are still missing in Device Manager import them from the Acer Support Downloads webpage for your model.

Then work through the steps to Clean Up Factory Bloatware .

If WIn7 is fast and never hangs then you might wanna keep it. If not do the Clean Reinstall.
My System SpecsSystem Spec
20 Jun 2014   #6
mjf

Windows 7x64 Home Premium SP1
 
 

Quote   Quote: Originally Posted by MissPunkin91 View Post
Do you think, no matter which type of recovery/install option route that we decide upon, that it would be advisable to create a newer set of them for safekeeping?
You can make copies of your factory recovery DVDs using a program like Imgburn. This give you .ISO files for each recovery DVD. You can store these ISO files away on an external HDD. You can use Imgburn to burn new DVDs when you like.

You won't see a recovery partition in Windows explorer and need to look in "Disk Management".
My System SpecsSystem Spec
20 Jun 2014   #7
MissPunkin91

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Thanks all!

Can I hit you up with another question?

Would it be weird of me to want to go in and, for lack of a better word, spy on my laptop to see what all the repair folks did to it?

Is there any way to see such stuff?

I'm just really curious to know, even though the info might not make much sense to me.
My System SpecsSystem Spec
20 Jun 2014   #8
gregrocker

 

Is it activated in Computer>Properties? Is there an Acer logo there?

Take a screenshot of Control Panel>Programs and Features, and the msconfig Startup and Services (after hiding all MS services) tabs showing all listings.

Screenshots and Files - Upload and Post in Seven Forums
My System SpecsSystem Spec
20 Jun 2014   #9
Nostromov

Windows 7 Professional x64 Service Pack 1
 
 

Quote   Quote: Originally Posted by MissPunkin91 View Post
I believe he must have used a windows 7 reinstall because he said that he had to activate windows 7? Yes, I checked and the product key is the same one from the very beginning.

Anyhow, there is a Win Old folder now existing on the drive. No big deal because I had already backed up our stuff prior to her really taking fits and have backup copies on 2 external hard drives plus our new HP laptop.
Quote   Quote: Originally Posted by gregrocker View Post
For future reference and to read over to understand here's what's involved in getting and maintaining a perfect Clean Reinstall - Factory OEM Windows 7.
Looks like the maintenance guy could've done w/that guide (As in: there is NO need to reinstall Windows for a/the video driver, jeeh-sus). xD

Quote   Quote: Originally Posted by gregrocker View Post
As I recall the shop Clean Reinstalled Win7 from disk, which would make the Recovery partition inaccessible to generate disks or run from Windows or boot.
Nah, it should still be there?! :-0

(And also, drivers from Windows Update might NOT be *better* than the drivers from the ASUS motherboard cd/dvd)

P.S.
Quote   Quote: Originally Posted by MissPunkin91 View Post
So far, I have made sure Windows Defender is turned on and scanned. Have Malwarebytes Premium also installed and running.
Screenshot attached, of the disabled Windows Defender; sometimes more *harm* can be done with having multiple programs perform the same function..:)

Edit:
Quote   Quote: Originally Posted by gregrocker View Post
If WIn7 is fast and never hangs then you might wanna keep it. If not do the Clean Reinstall.
If that laptop really has a hidden partition, to restore to factory.. Sometimes it's "cool" to have all the stuff that came with it: a clean format/reinstall could destroy all of that.


Attached Images
RE:  Acer 7535 repaired - new hardware - Next steps to Redo setup?-2014-06-21_5-30-26.jpg 
My System SpecsSystem Spec
20 Jun 2014   #10
gregrocker

 

I've never seen or heard of an Acer that keeps its hotlink to Recovery after Clean Reinstall. So the partition may still be there but the link most likely will not work for running Recovery or making the disks. It is possible however to Boot Recovery Partition using EasyBCD

Acer eRecovery Management - Restore Using ALT - F10 - YouTube
Acer Support - Answers, E-Mail, Chat - How do I restore my computer using the eRecovery Management program? Acer eRecovery Management - Restore from OS - YouTube
Acer Support: Frequently Asked Questions list for Recovery media and Restoring a system to factory load
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