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Windows 7: WmiPrvSE.exe cause high CPU usage

20 Jun 2014   #1
Pentakilllz

Windows 7 Home Premium 64bit
 
 
WmiPrvSE.exe cause high CPU usage

Hello Seven Forums members. First of I am sorry if this post is in the totally wrong category or if there is already a solution for this but I am not sure if the solution for this applies to every laptop/pc. My sister is asking me to help her fixing her Laptop which is really slow. I opened up the task manager while leaving the laptop in idle state and found out that some process is using up to 30 % of the CPU. So I clicked on the "show processes from all users" button and I could see the culprit: WmiPrvSE.exe.
I assume it's a vital process for Windows to run so killing the process wouldn't work. Therefore I opened up the services and looked for the service that is associated with it. Pausing the "Windows Management Instrumentation" service made the CPU usage go to normal. I went to the properties of this service to look up the dependencies but it showed me nothing. Furthermore, other services didn't show any dependencies either. After a while it showed this window:"Windows:Server execution failed".
But back to the actual problem: What can I possibly do to fix this service or process to make the CPU usage normal again?
If there is any more information required I will edit this post as fast I can.


My System SpecsSystem Spec
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20 Jun 2014   #2
Ztruker

Windows 10 Pro X64
 
 

There is some info here and a link to another post that may help: WmiPrvSE.exe causing high CPU usage? - Microsoft Community
My System SpecsSystem Spec
20 Jun 2014   #3
Pentakilllz

Windows 7 Home Premium 64bit
 
 

Thx! I will try to follow the steps and report back later.
My System SpecsSystem Spec
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20 Jun 2014   #4
Pentakilllz

Windows 7 Home Premium 64bit
 
 

At one point in the tutorial there is a step that I cannot execute because it says there is an error.
My System SpecsSystem Spec
20 Jun 2014   #5
Ztruker

Windows 10 Pro X64
 
 

My System SpecsSystem Spec
20 Jun 2014   #6
Pentakilllz

Windows 7 Home Premium 64bit
 
 

Yes I am using that website.The step after "Enable logging". It gives me this error message: "The requested operation cannot be performed over an enabled direct channel.The channel must first be disabled before performing the requested operation.
I will be back tomorrow.
My System SpecsSystem Spec
22 Jun 2014   #7
Ztruker

Windows 10 Pro X64
 
 

Rats. I tried it and was able to set it up okay.

Try Process Explorer. It provides more information than Task Manager and may help determine what is the real cause.

One other thing to try as well. How to perform a clean boot in Windows
My System SpecsSystem Spec
24 Jun 2014   #8
Pentakilllz

Windows 7 Home Premium 64bit
 
 

Ok, I will try out Process Explorer and the "clean boot in Windows". Sorry for my lack of activity.
My System SpecsSystem Spec
28 Jun 2014   #9
Pentakilllz

Windows 7 Home Premium 64bit
 
 

I have used Process Explorer and used the "find" function to find all processes related to the "WmiPrvSE.exe" process.
I made a screenshot of the processes or "handles" ( no idea what that is) and the one marked blue and all the other ones under it are related to the WmiPrvSE.exe process. What would be the next step to determine the real cause? Also how would performing a clean boot help?
My System SpecsSystem Spec
01 Jul 2014   #10
Ztruker

Windows 10 Pro X64
 
 

I can't read the info in the image you posted.

As for Clean boot, it starts with the minimum processes required for the system to run. If you read through the tutorial you'll see it tells you what to do to try to identify the cause of a problem.
My System SpecsSystem Spec
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 WmiPrvSE.exe cause high CPU usage




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