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Windows 7: Rate computer fails

05 Jul 2014   #11
mikesndbs

Windows 7 pro 64bit SRP1
 
 

Hi again

I've read them, thing is I am not sure bitlocker is on my system?

Attached, the policy screen and it says not config for bitlocker.

Attached icons view in control panel and no bitlocker option.

I'll keep digging, but will this bitlocker be the reason I can't run 'rate my computer?




Attached Thumbnails
Rate computer fails-notconfig.jpg   Rate computer fails-icons.jpg  
My System SpecsSystem Spec
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05 Jul 2014   #12
Yard Dog

Win 7 Home Premium SP1 32 bit
 
 

Well, let me ask you this.. Do you have the reinstall dvd /cd that came with this computer ?
You may want to consider one of these options : Repair Install or Clean Install Windows 7

The problem is, that your OS is encrypted from what I could tell from your earlier post.
My System SpecsSystem Spec
05 Jul 2014   #13
mikesndbs

Windows 7 pro 64bit SRP1
 
 

Hi, sorry to frustrate

My system was pre installed but has a recovery section.

Maybe I should be going back to the seller about this as they set it up?


Attached Thumbnails
Rate computer fails-drives.jpg  
My System SpecsSystem Spec
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05 Jul 2014   #14
Yard Dog

Win 7 Home Premium SP1 32 bit
 
 

There is an issue for sure, as the one tutorial clearly states that the Bitlocker does not come with your stated version OS. But, you can not access your apparently encrypted hard drive to run a program that needs access . Post back your results as they may help someone who has had this same issue.
If you use the Recovery program , I am not sure it would fix the issue, but, it is worth a shot .
My System SpecsSystem Spec
05 Jul 2014   #15
mikesndbs

Windows 7 pro 64bit SRP1
 
 

Could it be the recovery partition itself causing this I note has no drive letter?
Thanks for all your help.
I have also emailed the seller
My System SpecsSystem Spec
05 Jul 2014   #16
Yard Dog

Win 7 Home Premium SP1 32 bit
 
 

It is part of the C drive .
My System SpecsSystem Spec
05 Jul 2014   #17
mikesndbs

Windows 7 pro 64bit SRP1
 
 

Yeah sorry, scratching my head a bit here.

Will keep you posted.
My System SpecsSystem Spec
05 Jul 2014   #18
Yard Dog

Win 7 Home Premium SP1 32 bit
 
 

Try this just to see if you have a genuine OS . post back how this goes .

Check If Your Windows Is Activated And Genuine!
My System SpecsSystem Spec
05 Jul 2014   #19
mikesndbs

Windows 7 pro 64bit SRP1
 
 

Quote   Quote: Originally Posted by Yard Dog View Post
Try this just to see if you have a genuine OS . post back how this goes .

Check If Your Windows Is Activated And Genuine!

Hi, all checks out thanks.

I found this info
Remove Bitlocker components from Windows 7 Pro

Looks like it might be a bug?
My System SpecsSystem Spec
05 Jul 2014   #20
Yard Dog

Win 7 Home Premium SP1 32 bit
 
 

Yes.. as something was not right . Lets hope you can now perform your rate me program now.. Post back how that goes .
My System SpecsSystem Spec
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 Rate computer fails




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