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Windows 7: A friend is having performance issues.

19 Jul 2014   #1
dpiperjr

Windows 7 Home 64
 
 
A friend is having performance issues.

Hello, my friend is having some performance issues, slow speeds and such. Could anyone tell me what to start with on this forum to give info to anyone? I have access to her computer remotely via TeamViewer. I have already diagnosed her PSU is going bad and CPU needs new thermal paste.
The computer is a HP P7-1074.

Thanks in advance, Dan.


My System SpecsSystem Spec
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19 Jul 2014   #2
HarriePateman

Windows 7 Ultimate 64-bit
 
 

Run CCleaner the link is in my sig.

What process are running?
My System SpecsSystem Spec
19 Jul 2014   #3
Yard Dog

Win 7 Home Premium SP1 32 bit
 
 

Hello dpiperjr , welcome to the Forums : start out using this.. read links and all info carefully : Troubleshooting Steps for Windows 7
My System SpecsSystem Spec
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19 Jul 2014   #4
dpiperjr

Windows 7 Home 64
 
 

She runs ccleaner a few times a day.



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 A friend is having performance issues.




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