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Windows 7: Corrupted System File SFC Can't Fix

02 Aug 2014   #61
tjg79

Windows 7 Professional x64 SP1
 
 

OK, the solution for me to get to the "Repair my Computer" Command Prompt is to boot from the Windows 7 Professional x64 DVD.

In the "Repair my Computer" Command Prompt mode, my boot drive is E:\. However, I don't see the tjgaa folder and the system indicates the directory as "not found." I checked C:\, but that is my 100MB Reserved Partition. I checked D:\ and that appears to be my Disk 1 E:\ drive.

I looked for the extracted tjgaa folder on my C:\ drive when I first extracted all (tjgaa.zip) to C:\. I didn't see it, but I know it's there, because I did a second extract all and I got several pop-ups that asked if I wanted to replace the existing tjgaa folder and the files inside.

After I extract the tjgaa.zip file, extract all, to the C:\, should I be able to see the tjgaa folder on my C:\ directory?

Thanks for the assistance.

Regards


My System SpecsSystem Spec
.
02 Aug 2014   #62
tjg79

Windows 7 Professional x64 SP1
 
 

OK, It appears that when I extract the tjgaa.zip file to the C:\, it produces a folder named amd64_microsoft-windows-security-spp-ux_31bf...

I see two options: 1. Use the folder the extract all command produces or 2. Create a new folder named tjgaa during the extract all process and extract all to that folder.

If I use the folder produced by the extract all command, then:

Should I be using the XCOPY E:\amd64_microsoft-windows-security-spp-ux_31bf... E:\windows\winsxs /y /i /s /v /h

for the final command?

Thanks for your assistance.

Regards
My System SpecsSystem Spec
02 Aug 2014   #63
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

I will again defer to Noel on this.

edit: Sorry, just read your post again, do #2 when you extract
2. Create a new folder named tjgaa during the extract all process and extract all to that folder.


But I think you want to copy the tjgaa folder that you extracted not the subfolder.
XCOPY E:\tjgaa E:\windows\winsxs /y /i /s /v /h
Noel then says to run the command... I'm not sure if he meant the xcopy or there's another command to run.

Best to review the instructions in #52 and wait for Noel.

Bill
.
My System SpecsSystem Spec
.

02 Aug 2014   #64
tjg79

Windows 7 Professional x64 SP1
 
 

Quote   Quote: Originally Posted by Slartybart View Post
I will again defer to Noel on this.

edit: Sorry, just read your post again, do #2 when you extract
2. Create a new folder named tjgaa during the extract all process and extract all to that folder.


But I think you want to copy the tjgaa folder that you extracted not the subfolder.
XCOPY E:\tjgaa E:\windows\winsxs /y /i /s /v /h
Noel then says to run the command... I'm not sure if he meant the xcopy or there's another command to run.

Best to review the instructions in #52 and wait for Noel.

Bill
.

OK, thanks.

I think I'll try creating a new folder named tjgaa during the extract process and then checking to ensure the contents doesn't include a subfolder. If it does contain a subfolder, I move the contents of the subfolder to the tjgaa folder.

I hope I'm not screwing this up.

Thanks guys for all the assistance.

Regards

PS

It was easier just to create a new tjgaa folder on C:\ and move the contents from the amd64... folder to the new tjgaa folder.

Regards
My System SpecsSystem Spec
02 Aug 2014   #65
tjg79

Windows 7 Professional x64 SP1
 
 

Quote   Quote: Originally Posted by NoelDP View Post
I've uploaded a file - tjgaa.zip - to my OneDrive at Noel's OneDrive
Please download and save it.

Right-click on the saved file and select Extract all...
Change the target to C:\ and click on Extract
Close all windows (it would be a good idea to print these instructions!)

Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
Pick that
You'll have to log in with your username and password.

Pick the option to use a Command Prompt
At the prompt type
DIR C:\tjgaa
hit the enter key - if you get a 'Not Found' error try
DIR D:\tjgaa
or
DIR E:\tjgaa



The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...



XCOPY <drive>:\tjgaa <drive>:\windows\winsxs /y /i /s /v /h



(e.g. XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )



run the command (it should take almost no time) and when the prompt returns, type
EXIT
and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

Now run SFC /SCANNOW in an Elevated Command Prompt
then reboot and upload the new CBS.log file to your reply
Code:
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.
C:\Windows\system32>sfc /scannow
Beginning system scan.  This process will take some time.
Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection found corrupt files but was unable to fix some of th
em.
Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example
C:\Windows\Logs\CBS\CBS.log
C:\Windows\system32>
Attachment 327848
My System SpecsSystem Spec
02 Aug 2014   #66
tjg79

Windows 7 Professional x64 SP1
 
 

Quote   Quote: Originally Posted by Slartybart View Post
XCOPY E:\tjgaa E:\windows\winsxs /y /i /s /v /h

Noel then says to run the command... I'm not sure if he meant the xcopy or there's another command to run.
I wasn't sure what he meant by "run the command" also. I thought it could have two meanings: 1. hit the enter key after typing the string, or 2. run the "slui.exe" command file.

I did both by typing "E:\tjgaa\slui.exe" at the command prompt, and hit "enter" after I did number 1. I didn't see anything unusual.

Regards
My System SpecsSystem Spec
02 Aug 2014   #67
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

All you had to do was extract all, create a new folder during the extract.

Right click on noel's tjgaa.zip file, select extract all
the default destination folder is the same name but it is not compressed.
When you complete the extraction you have two folders named tjgaa
One is compressed (.zip) and the other is a regular folder
Corrupted System File SFC Can't Fix-capture.png
I'm not sure of two things
1) Did the folder you copy contain all of the files necessary to complete the task
2) What Noel meant by the run statement - was it the xcopy or was there another command

All you're doing is moving a folder to winsxs, I'm sure Noel will provide further instructions on how to repair slui.dll - there might be changes required to permissions. Do the move and wait for Noel.

Pease extract the files from the tjgaa compressed folder to a regular folder named tjgaa again (replace the existing folder). You need all of the files Noel provided to make this work.

Then Xcopy the regular folder tjgaa to windows\winsxs per Noel's instructions.

No harm, no foul.


My System SpecsSystem Spec
02 Aug 2014   #68
tjg79

Windows 7 Professional x64 SP1
 
 

Success!

If there was only one way to screw it up out of a million choices, I would find it.

Apparently, the subfolder in folder tjgaa is important. When I copied the files to the C:\tjgaa folder the first time, I omitted the subfolder that is a product of the extraction.

I repeated the instructions, but this time ensured I had the subfolder with its contents in the C:\tjgaa folder.

I just hit enter after I typed the XCOPY command.

The result was a successful system file checker scan.

It doesn't appear that the slui.exe file is corrupted at this time.

A copy of the CBS.log file and sfc /scannow results are:

Code:
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.
C:\Windows\system32>sfc /scannow
Beginning system scan.  This process will take some time.
Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection did not find any integrity violations.
C:\Windows\system32>
Attachment 327877

If I don't get another activation pop-up in the next few days, I think the issue is resolved.

Thanks for all the support.

Regards
My System SpecsSystem Spec
02 Aug 2014   #69
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Hang in there tjg79. Noel will probably want to take a look at things again and see results.
Even if your fixed Noel likes to see the results. It can help him on the next problem computer.

I went through this type of thing about a year ago on one of my computers.
Because people like me do it seldom it can get taunting.
My System SpecsSystem Spec
02 Aug 2014   #70
tjg79

Windows 7 Professional x64 SP1
 
 

I think I'm back to where I was just before I contacted Microsoft Genuine Advantage and Microsoft Support three days ago. The system file checker shows no issues, but I still get the pop-up suggesting that my Win 7 is not genuine.

I'll start a new thread under Windows Updates & Activation to try to sort that issue out.

My error at following the instructions that NoelDP posted in post #52 was that I extracted the zip file to C:\ when I should have extracted the file to C:\tjgaa. I thought that since the zip file was named tjgaa.zip, it would unzip in the C:\ directory as tjgaa. It didn't.

This was a good thread for me. I learned about several good malicious software removal tools.

Thanks again to everyone for all the help and support. And, thank you NoelDP for your assistance and putting that system repair package together.

Best Regards to everyone.
My System SpecsSystem Spec
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