Corrupted System File SFC Can't Fix

OK, the solution for me to get to the "Repair my Computer" Command Prompt is to boot from the Windows 7 Professional x64 DVD.

In the "Repair my Computer" Command Prompt mode, my boot drive is E:\. However, I don't see the tjgaa folder and the system indicates the directory as "not found." I checked C:\, but that is my 100MB Reserved Partition. I checked D:\ and that appears to be my Disk 1 E:\ drive.

I looked for the extracted tjgaa folder on my C:\ drive when I first extracted all (tjgaa.zip) to C:\. I didn't see it, but I know it's there, because I did a second extract all and I got several pop-ups that asked if I wanted to replace the existing tjgaa folder and the files inside.

After I extract the tjgaa.zip file, extract all, to the C:\, should I be able to see the tjgaa folder on my C:\ directory?

Thanks for the assistance.

Regards

OK, It appears that when I extract the tjgaa.zip file to the C:\, it produces a folder named amd64_microsoft-windows-security-spp-ux_31bf...

I see two options: 1. Use the folder the extract all command produces or 2. Create a new folder named tjgaa during the extract all process and extract all to that folder.

If I use the folder produced by the extract all command, then:

Should I be using the XCOPY E:\amd64_microsoft-windows-security-spp-ux_31bf... E:\windows\winsxs /y /i /s /v /h

for the final command?

Thanks for your assistance.

Regards

Slartybart said:

I will again defer to Noel on this.

edit: Sorry, just read your post again, do #2 when you extract
2. Create a new folder named tjgaa during the extract all process and extract all to that folder.


But I think you want to copy the tjgaa folder that you extracted not the subfolder.

XCOPY E:\tjgaa E:\windows\winsxs /y /i /s /v /h

Noel then says to run the command... I'm not sure if he meant the xcopy or there's another command to run.

Best to review the instructions in #52 and wait for Noel.

Bill
.

OK, thanks.

I think I'll try creating a new folder named tjgaa during the extract process and then checking to ensure the contents doesn't include a subfolder. If it does contain a subfolder, I move the contents of the subfolder to the tjgaa folder.

I hope I'm not screwing this up.

Thanks guys for all the assistance.

Regards

PS

It was easier just to create a new tjgaa folder on C:\ and move the contents from the amd64... folder to the new tjgaa folder.

Regards

NoelDP said:

I've uploaded a file - tjgaa.zip - to my OneDrive at Noel's OneDrive
Please download and save it.

Right-click on the saved file and select Extract all...
Change the target to C:\ and click on Extract
Close all windows (it would be a good idea to print these instructions!)

Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
Pick that
You'll have to log in with your username and password.

Pick the option to use a Command Prompt
At the prompt type
DIR C:\tjgaa
hit the enter key - if you get a 'Not Found' error try
DIR D:\tjgaa
or
DIR E:\tjgaa



The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...



XCOPY <drive>:\tjgaa <drive>:\windows\winsxs /y /i /s /v /h



(e.g. XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )



run the command (it should take almost no time) and when the prompt returns, type
EXIT
and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

Now run SFC /SCANNOW in an Elevated Command Prompt
then reboot and upload the new CBS.log file to your reply

Code:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.
C:\Windows\system32>sfc /scannow
Beginning system scan.  This process will take some time.
Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection found corrupt files but was unable to fix some of th
em.
Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example
C:\Windows\Logs\CBS\CBS.log
C:\Windows\system32>

Attachment 327848

Slartybart said:

XCOPY E:\tjgaa E:\windows\winsxs /y /i /s /v /h

Noel then says to run the command... I'm not sure if he meant the xcopy or there's another command to run.

I wasn't sure what he meant by "run the command" also. I thought it could have two meanings: 1. hit the enter key after typing the string, or 2. run the "slui.exe" command file.

I did both by typing "E:\tjgaa\slui.exe" at the command prompt, and hit "enter" after I did number 1. I didn't see anything unusual.

Regards

Success!

If there was only one way to screw it up out of a million choices, I would find it.

Apparently, the subfolder in folder tjgaa is important. When I copied the files to the C:\tjgaa folder the first time, I omitted the subfolder that is a product of the extraction.

I repeated the instructions, but this time ensured I had the subfolder with its contents in the C:\tjgaa folder.

I just hit enter after I typed the XCOPY command.

The result was a successful system file checker scan.

It doesn't appear that the slui.exe file is corrupted at this time.

A copy of the CBS.log file and sfc /scannow results are:

Code:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.
C:\Windows\system32>sfc /scannow
Beginning system scan.  This process will take some time.
Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection did not find any integrity violations.
C:\Windows\system32>

Attachment 327877

If I don't get another activation pop-up in the next few days, I think the issue is resolved.

Thanks for all the support.

Regards

I think I'm back to where I was just before I contacted Microsoft Genuine Advantage and Microsoft Support three days ago. The system file checker shows no issues, but I still get the pop-up suggesting that my Win 7 is not genuine.

I'll start a new thread under Windows Updates & Activation to try to sort that issue out.

My error at following the instructions that NoelDP posted in post #52 was that I extracted the zip file to C:\ when I should have extracted the file to C:\tjgaa. I thought that since the zip file was named tjgaa.zip, it would unzip in the C:\ directory as tjgaa. It didn't.

This was a good thread for me. I learned about several good malicious software removal tools.

Thanks again to everyone for all the help and support. And, thank you NoelDP for your assistance and putting that system repair package together.

Best Regards to everyone.