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Windows 7: Windows 7 Stuck in diagnostic loop

05 Aug 2014   #1
lostlimit

Windows 7 Home Premium 64 bit
 
 
Windows 7 Stuck in diagnostic loop

I have windows 7 home premium 64bit. My dell laptop is currently stuck at the diagnostic startup whenever I load up the computer. I have ran both memory test and memory system, and both indicated no error. I have tried going into safe mode using F8 but that didn't work. I tried reinstalling the system using my Windows 7 CD but apparently I can't boot from the CD either. The CD doesn't automatically read nor does it work from the F12 boot up. I can't access the command prompt either. No matter what I do, it keep returning to the diagnostic screen.

Please help!


My System SpecsSystem Spec
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05 Aug 2014   #2
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

I have ran both memory test and memory system, and both indicated no error=>What are the two tests ... never headr about 2 test.

Can't you enter the BIOS whatsoever?
Post camshot of diagnostics screen plz.
My System SpecsSystem Spec
05 Aug 2014   #3
lostlimit

Windows 7 Home Premium 64 bit
 
 

Sorry, I for the tests, I meant Test Memory and Test System, both of which I ran and had no errors.

This is the screen I get everytime.


Attached Images
Windows 7 Stuck in diagnostic loop-img1343.jpg 
My System SpecsSystem Spec
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06 Aug 2014   #4
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Try "startup repair". Can you boot to "advanced boot options"?
Advanced Boot Options
Startup Repair
My System SpecsSystem Spec
06 Aug 2014   #5
lostlimit

Windows 7 Home Premium 64 bit
 
 

I can't go into either.
My System SpecsSystem Spec
06 Aug 2014   #6
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by lostlimit View Post
I can't go into either.
Can't you enter the BIOS? Can you boot from installation DVD?
My System SpecsSystem Spec
06 Aug 2014   #7
lostlimit

Windows 7 Home Premium 64 bit
 
 

Quote   Quote: Originally Posted by Kaktussoft View Post
Quote   Quote: Originally Posted by lostlimit View Post
I can't go into either.
Can't you enter the BIOS? Can you boot from installation DVD?
Nope.
My System SpecsSystem Spec
06 Aug 2014   #8
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Did you read the manual how to enter bios? did you read manual how to set "boot device order"?
Did you ever before bot from cd/dvd or enter bios?
My System SpecsSystem Spec
06 Aug 2014   #9
lostlimit

Windows 7 Home Premium 64 bit
 
 

Quote   Quote: Originally Posted by Kaktussoft View Post
Did you read the manual how to enter bios? did you read manual how to set "boot device order"?
Did you ever before bot from cd/dvd or enter bios?
Yes, i know how to enter bios and boot from cd as i have stated in my first post. But none of those worked.
My System SpecsSystem Spec
06 Aug 2014   #10
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by lostlimit View Post
Quote   Quote: Originally Posted by Kaktussoft View Post
Did you read the manual how to enter bios? did you read manual how to set "boot device order"?
Did you ever before bot from cd/dvd or enter bios?
Yes, i know how to enter bios and boot from cd as i have stated in my first post. But none of those worked.
So you want to say the "diagnostics memory and system checks" you see on boot are displayed before you can even enter the BIOS? What happens if you press exit there?
My System SpecsSystem Spec
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 Windows 7 Stuck in diagnostic loop




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