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Windows 7: Extreme drops in framerate on high end laptop

10 Aug 2014   #1
oollenbe

Saskatchewan
 
 
Extreme drops in framerate on high end laptop

Recently my laptop has been experiencing sudden rapid drops in fps, making most games near unplayable. This has only recently been occuring and i lack alot of computer knowledge so i havent found an easy fix by myself. When i first bought the laptop its could run most games on high graphic quality but its only gotten worse as time has gone by. all help greatly appreciated!

Computer specs are

OS Name Microsoft Windows 7 Home Premium
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name ALEINWARE
System Manufacturer Alienware
System Model M14xR1
System Type x64-based PC
Processor Intel(R) Core(TM) i7-2670QM CPU @ 2.20GHz, 2201 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date Alienware A08, 24/12/2011
SMBIOS Version 2.7
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale Canada
Hardware Abstraction Layer Version = "6.1.7601.17514"
User Name Aleinware\Oliver
Time Zone Eastern Standard Time
Installed Physical Memory (RAM) 16.0 GB
Total Physical Memory 15.9 GB
Available Physical Memory 11.7 GB
Total Virtual Memory 31.9 GB
Available Virtual Memory 26.1 GB
Page File Space 15.9 GB
Page File C:\pagefile.sys

(Sorry for shitty formatting)


My System SpecsSystem Spec
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10 Aug 2014   #2
andrew129260

Windows 10 Pro
 
 

Do you have a lot of startup program running?

What games are you trying to run? Have you tried turning down the quality?

What security software do you use?


You may have programs running at startup that is causing this issue. Please see this tutorial to temporary disable them and see if the issue is resolved:

Troubleshoot Application Conflicts by Performing a Clean Startup
My System SpecsSystem Spec
10 Aug 2014   #3
oollenbe

Saskatchewan
 
 

ive turned off most of my startup programs already. almost all games seem to be suffering from the framerate drop, none in-particular are running worse then all the other. im using IObit Malware fighter 2.3 if that helps.
My System SpecsSystem Spec
.

10 Aug 2014   #4
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

As long as you have IObit anything on your computer you are going to have problems.
Fixing your computer after removing IObit is still another problem.
My System SpecsSystem Spec
10 Aug 2014   #5
logicearth

Windows 10 Pro (x64)
 
 

When was the last time you cleaned the vents?
My System SpecsSystem Spec
10 Aug 2014   #6
windude99

Windows 7 Professional x64 Service Pack 1
 
 

Quote   Quote: Originally Posted by oollenbe View Post
ive turned off most of my startup programs already. almost all games seem to be suffering from the framerate drop, none in-particular are running worse then all the other. im using IObit Malware fighter 2.3 if that helps.
Once you have done what the others above have suggested, run a FULL SCAN with Malwarebytes Anti-Malware: Malwarebytes | Free Anti-Malware & Internet Security Software
My System SpecsSystem Spec
10 Aug 2014   #7
andrew129260

Windows 10 Pro
 
 

+1 on the iobit. There software causes issues that are unbelievable sometimes. I label all there software scareware/spyware. I myself recommend replacing it and getting something like panda cloud free antivirus or avast.
My System SpecsSystem Spec
10 Aug 2014   #8
oollenbe

Saskatchewan
 
 

wow thanks everyone so much im going ahead and doing a full un install of everything IObit. Are there any steps after i should take to making sure they havent killed my performance?
My System SpecsSystem Spec
10 Aug 2014   #9
andrew129260

Windows 10 Pro
 
 

Quote   Quote: Originally Posted by oollenbe View Post
wow thanks everyone so much im going ahead and doing a full un install of everything IObit. Are there any steps after i should take to making sure they havent killed my performance?
I am going to throw a lot of text at you. But if you read it, and take the time you will feel like you have a whole new pc.

After uninstalling anything iobit, restart your pc.

Everything should be much faster now. My below software I recommend you to use is very light and should not affect your performance that much. Report back and tell us what happens.

You might also be interested in this tutorial:

Optimize Windows 7

I advise you to install and use the following Free security programs/solutions:

-Panda antivirus -You can only have 1 antivirus installed at a time, I recommend using this one and uninstalling what you are using now.

-Malwarebytes

-Superantispyware

-Unchecky

-Should I remove it

-Web of Trust

-Set up open dns

Run the first 3 listed and scan around once every 2 weeks. Make sure you update them before scanning. Unfortunately no program out there is a silver bullet-there is no one program to protect you entirely. So due to this, it is necessary to have a couple of products to help keep you safe on all fronts.

Panda Cloud Antivirus: Panda cloud AV is a great free program that uses the cloud (the internet) to scan your pc for threats. This antivirus works very well at detecting the newest threats, as well as some unknown ones that have not yet been discovered. For information on how to use it, the manual is located here.


Malwarebytes: This is a great program to use to scan your pc for malware that your antivirus might possibly miss or not look for. A guide on how to use it can be found here.

Superantispyware: This is a great second opinion scanner which will scan for spyware and other types of PUPS. (Potentially unwanted programs.)

Unchecky: is a program that aims to keep unwanted programs from entering your pc when installing a new program. Most programs give you the option of express install or custom install. When you do a regular install of most applications, they add toolbars and other unwanted items to your pc. If you choose the custom option however, you can avoid most of these unwanted programs by unchecking them and then clicking next. This program does this for you automatically. It removes the checkmarks so that when you click next and next your way through the install proccess, you do not get a bunch of junk on your system. Keep in mind though, this is how most people get unwanted spyware etc on there pc. When installing any new program, google it and see if it has good reviews. Then during the install don't just click next and rush through it. Take your time to read what is in front of you, and uncheck anything you do not want.

The best part about unchecky is it's a install and forget. It updates automatically. And works to prevent unnecessary programs from sneaking in during software installs.


Should I remove it: This is not a malware scanner. What it does is it looks at all of the installed programs on your PC and gives you a percentage % of how many people uninstall the software. If the percentage % is high, I would remove it as it is most likely not a good program. It also gives a ton of information about what the program does and how it behaves.

WOT: (web of trust) is a very helpful browser addon that works with all web browsers and helps you to avoid nasty sites that have been known to host malware and the like. It uses a rating system by users as well as there own internal site investigations to place websites into categories and mark whether or not they are safe. It is a good tool to help you avoid clicking on a bad link in the first place.

Open DNS: is a service that helps you block known malware sites before they even reach your PC entirely. It also can be configured to block adult sites, and filter out other web sites based on categories. All for free. Not only does it protect your computers, but other devices as well.

For more information, see here:

https://support.opendns.com/entries/...g-and-Security

If it looks to advanced for you, it actually isn't very hard to set up. See the very first link above (set up open dns) which will take you to the setup page. You do not need to create an account if you wish not to. There is a link in the bottom right hand corner to avoid making an account if you do not want it. They have directions on how to apply it to your computer, or your router so that every device on your network can be protected.


Making windows security better for you and anyone using your PC:


I also suggest using a standard user account in windows, and only using an admin account when you need to install software. If you have family members sharing your pc, create standard user accounts for them. See this link below on how to do so:

User Account - Create

When using a standard account and you make a change or install a program that affects the whole system, UAC will prompt you to continue. Make sure the setting or program you are tying to install is listed, then click yes to continue. If you are just browsing the web and the prompt appears with a program you have not heard of, or do not know what it is, it is much safer to click no then yes. No will block the action, and if you were trying to do something, you can always start it again and choose yes.

UAC makes this easy, see here:

What is user account control (UAC)?

I also suggest choosing always notify for UAC:

What are User Account Control settings?

I also recommend that you use bleeping computers suggestions which can be found here:

How to keep your computer safe online

So how Did I get Infected?


Those are my recommendations to you, and I Highly suggest you follow them. Should you have any questions, post back.

Do not feel like you need to do everything above, if your computer knowledge is limited do what you are able and feel comfortable doing. If you read all the instructions though you should be able to do it yourself.

With the solution provided above, your risk of malware infection drops considerably.
My System SpecsSystem Spec
10 Aug 2014   #10
oollenbe

Saskatchewan
 
 

super appreciate the lengthy post. i went ahead and installed almost all the programs listed, ran a full defrag, CCleaner and malware sweep and just rebooted my computer. noticing a good 10+ fps from what was going on before. Any other programs or software i should or shouldnt be using that would affect my computer preformance? if its a helpful sidenote, i notice some frame delay outside of games too, though very minimal.
My System SpecsSystem Spec
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