Another laptop that will not power off with Windows 7

linnemeyerhere said:

Try this as well disable all in your start up menu and try rebooting and shutting down several times with all none essentials closed in your start up menu.

That sounds the same as doing a Clean Boot, which I tried, and it did not fix the problem.
I booted with all System and Startup items disabled, from msconfig. No luck.
The only thing that resolves the problem is Safe Mode.

BTW, the same problem affects all Windows users too, since I do have multiple user accounts.

I have been trying to fix this since it started a month ago, with no luck.
That is why I said it is one of those almost impossible problems to fix...
Short of reinstalling Windows, which is not a good option.

linnemeyerhere said:

Maybe read up on repair install in our tutorial section?

If I remember correctly, a repair install is where you boot from the install DVD, then select to repair the existing installation, instead of installing again. Is that what you are referring to?

If so, I think that only repairs boot issues, and nothing else, but I could be wrong on that.
I might try it anyway, since I am grasping at straws now too.

I ran the Herdprotect scan, and it found 3 programs that were "Inconclusive" because they were not signed.
It did not give me the option to save the results, as shown in your attached image file.
Here is a screen shot of its results screen.

I know all 3 of those programs are OK, so it did not find anything truly suspicious.
Thanks for the suggestion though.
Fortunately, windows is still useable, and this problem is not causing any useability issues.

OK, I ran Hitman Pro as you suggested.
It found many things, and removed them, but it still won't power off or restart, so it did not fix the problem.

Attached here is the result log.