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Windows 7: Help needed! I have about 30 Com Surrogate processes that show up ...

26 Aug 2014   #1
McSeven

W7 Prof 64 bit
 
 
Help needed! I have about 30 Com Surrogate processes that show up ...

after a while using the computer. This has just started today.

I ran Avira, MalwareBytes and SysBot and nothing shows up such as malware or a virus.

So I am at a loss about this. I am worried that my computer has been compromised.

Thanks in advance.


My System SpecsSystem Spec
.
27 Aug 2014   #2
Lin0

Windows 7 64bit Ultimate
 
 

Hey Bud,

Looks like we are the only ones on the whole internet using Win7 with a problem of 30 to 50 Com Surrogate processes!

I'll start working on this issue past all the same scans that you did, that did not show anything malicious, today! I'll keep you posted as to what works!
My System SpecsSystem Spec
27 Aug 2014   #3
McSeven

W7 Prof 64 bit
 
 

I had to do a system restore to fix the problem.

I think what caused the problem was VLC Player crashing.
My System SpecsSystem Spec
.

27 Aug 2014   #4
Lin0

Windows 7 64bit Ultimate
 
 

oh really? Dang I never ever ran or installed VLC and I did system restore back to a month ago which is three weeks before this happened and its still the same
I'll keep looking...
My System SpecsSystem Spec
27 Aug 2014   #5
Lin0

Windows 7 64bit Ultimate
 
 

haha! Maybe vlc is the antidote - I'll try installing it next!
My System SpecsSystem Spec
28 Aug 2014   #6
Lin0

Windows 7 64bit Ultimate
 
 
Solved

As a temporary workaround I found that I could go to Control Panel - System - Advanced System Settings - Settings(under performance tab) ; Then UNCHECK Show Thumbnails Instead Of Icons

Restart the computer
Ahhh! Now I can at least work on the PC (with so many duplicate processes running my pc was stoneage slow!)

So then I tried installing VLC, that did nothing. Then I uninstalled it, nothing.

Then I created a new profile, and that check box was by default rechecked and everything was now normal(yay!) but then I copied all my old files over to that new profile and 5 minutes after that was done the duplicate processes began to build again. No!

So I found a post talking about how an image file maybe getting copied over from a corrupted or on-its-way-out hard drive was causing the problem...and that resonated with me because that was my situation. So I figured out all I had to do was look thru my pictures and movies for thumbnails that were -blank- and delete those images and or movies. I had one corrupted .bmp file and three .jpg files that were corrupt. Once deleted I restarted and finally - everything was normal again.

Strange issue...hope this helps.
~Will
My System SpecsSystem Spec
28 Aug 2014   #7
HarriePateman

Windows 7 Ultimate 64-bit
 
 

Okay guys, sorry no-one was able to help out here.

Can you both run a Full virus Scan.

also

information   Information
The sfc /scannow command (System File Checker) scans the integrity of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible.
SFC /SCANNOW Command - System File Checker
My System SpecsSystem Spec
29 Aug 2014   #8
McSeven

W7 Prof 64 bit
 
 

Happy to hear that you are back for normal Lin0.
My System SpecsSystem Spec
29 Aug 2014   #9
McSeven

W7 Prof 64 bit
 
 

Thanks for the link Harrie.
My System SpecsSystem Spec
29 Aug 2014   #10
HarriePateman

Windows 7 Ultimate 64-bit
 
 

Quote   Quote: Originally Posted by McSeven View Post
Thanks for the link Harrie.
No worries.
My System SpecsSystem Spec
Reply

 Help needed! I have about 30 Com Surrogate processes that show up ...




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