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Windows 7: CHKDSK and SFC Scan Results: What do they mean?

01 Oct 2014   #1
bensonmojo

Windows 7 Home x64
 
 
CHKDSK and SFC Scan Results: What do they mean?

Greetings,

First off, I was noticing slowness in the boot time of my computer and wanted to get to the bottom of the issue so I found online that it was suggested to run a SFC scan. Initially this failed with the message "Windows resource protection cannot perform the requested operation". Because of this, I decided to run a CHKDSK command, which in turn found some "bad clusters". I have attached the ChkDsk log because I do not know how to interpret it. Also, I ran another SFC scan following the ChkDsk, which completed but read "Windows Resource Protection found corrupt files but was unable to fix some of them". (I have attached a screen shot of this message)

Is my hard drive going bad?
Any help would be appreciated.




Attached Thumbnails
CHKDSK and SFC Scan Results: What do they mean?-sfcscan.png  
Attached Files
File Type: txt Chkdsk10-1.txt (4.6 KB, 4 views)
My System SpecsSystem Spec
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01 Oct 2014   #2
matts6887

Windows 7 ultimate 64-bit
 
 

From what i can tell of the .txt log you posted; it looks like you have quite a few bad sectors and or files on the drive that is contributing to the issue. if you can; try and run check disk again and see if it comes up with any other errors. Also; since you said it was slow; i would download and run super anti spyware and malware bytes to scan for spyware and malware.
My System SpecsSystem Spec
01 Oct 2014   #3
bensonmojo

Windows 7 Home x64
 
 

Thank you matts6887. I will run a "chkdsk /f C:" command and see what the results are.

The slowness I mentioned was mostly noticeable during boot up, between Windows start logo screen and actual user log-on, as well as after user log-on the desktop would sometimes load slowly. I have Malwarebytes Installed, and just ran a scan recently. I use MSE as AntiVirus, and had Kaspersky prior to that, but didn't continue my subscription. I also run scans with AdwCleaner now and then.
My System SpecsSystem Spec
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01 Oct 2014   #4
bensonmojo

Windows 7 Home x64
 
 

Here are the results from the second scan:

Checking file system on C:
The type of the file system is NTFS.

A disk check has been scheduled.
Windows will now check the disk.

CHKDSK is verifying files (stage 1 of 3)...
277760 file records processed. File verification completed.
1295 large file records processed. 0 bad file records processed. 0 EA records processed. 60 reparse records processed. CHKDSK is verifying indexes (stage 2 of 3)...
359412 index entries processed. Index verification completed.
0 unindexed files scanned. 0 unindexed files recovered. CHKDSK is verifying security descriptors (stage 3 of 3)...
277760 file SDs/SIDs processed. Cleaning up 15 unused index entries from index $SII of file 0x9.
Cleaning up 15 unused index entries from index $SDH of file 0x9.
Cleaning up 15 unused security descriptors.
Security descriptor verification completed.
40827 data files processed. CHKDSK is verifying Usn Journal...
36458672 USN bytes processed. Usn Journal verification completed.
Windows has checked the file system and found no problems.

710248447 KB total disk space.
184375984 KB in 206977 files.
124720 KB in 40828 indexes.
16 KB in bad sectors.
406179 KB in use by the system.
65536 KB occupied by the log file.
525341548 KB available on disk.

4096 bytes in each allocation unit.
177562111 total allocation units on disk.
131335387 allocation units available on disk.

Internal Info:
00 3d 04 00 09 c8 03 00 0d c8 06 00 00 00 00 00 .=..............
fb 26 00 00 3c 00 00 00 00 00 00 00 00 00 00 00 .&..<...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................

Windows has finished checking your disk.
Please wait while your computer restarts.
My System SpecsSystem Spec
03 Oct 2014   #5
Nostromov

Windows 7 Professional x64 Service Pack 1
 
 

Quote   Quote: Originally Posted by bensonmojo View Post
I will run a "chkdsk /f C:" command and see what the results are.
I can't get into this (sorz! ), but have to mention it.. Chkdsk is rarely a *good* solution, because apparent disk corruption CAN occur due to several factors - and IN MY EXPERIENCE, it's almost never because the disk is faulty and/or contains bad sectors. So the tool will *fix* the "errors" and you will apparently have a normal system, while all along - the initial problem / error had been due to some Windows Service, a Scheduled Task, Virus, or whatever.

Just a heads-up, that chkdsk is a tool to be used as a last-resort and w/professional care; not as a go-to fix for everything (as is often done, meh). Anyway, suppose it's too late for you now (haven't looked at the results); but, yeah - just sayin' ! =)
My System SpecsSystem Spec
03 Oct 2014   #6
bensonmojo

Windows 7 Home x64
 
 

Thanks for the input Nostromov.

I tried some other tests. From the Resource and Performance Monitor diagnostic results it tells me:
Severity: Information
Warning: The average disk queue length is 4. The disk may be at its maximum transfer capacity due to throughput and disk seeks
Related: Disk Diagnosis

And when I run the built in HP diagnostics (press ESC during start up F9 for diagnostics..) it says that the Hard Disk DST Short Test has failed.

This is an HP Pavilion laptop machine, and the HD is Toshiba. From what I can tell, Toshiba only has manufacturer diagnostics software for its Fujitsu branded HDs.
Is there a good diagnostics testing tool where I can test/monitor the status of my HD?
I don't want to buy a new one unless necessary, my laptop is still in working order.
My System SpecsSystem Spec
08 Oct 2014   #7
bensonmojo

Windows 7 Home x64
 
 

I have attached as a .txt part of the CBS.log file that I extracted from the larger file. It may be too little (or too much) info, but I have don't know how to resolve the issues.

I am wondering if the problem is with the hard drive itself, or the Windows installation on the drive is missing some files and it can be corrected with a repair/upgrade or complete re-installation of the OS on the drive?
My System SpecsSystem Spec
08 Oct 2014   #8
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

I don't want to get in the way but I think a couple of question are needed.

1. How big is the drive and how much free space is left to use?

2. Have you made backups in case the drive in question goes bad quickly.

Note: Testing hard drives is hard on hard drives. Meaning in the middle of testing the hard drive can just die. Backup before testing of the things you want to save.
My System SpecsSystem Spec
08 Oct 2014   #9
bensonmojo

Windows 7 Home x64
 
 

Layback Bear,

The drive is about 700 GB. The C: partition is 677 GB with 500 GB free space, while the HP Recovery partition is about 20 GB.

I have been using Cobian Backup to make file backups, and just today scheduled it to run these twice a week for most of my important folders onto an external WD hard drive. I haven't had much luck using backup imaging programs (the built in Windows one kept giving me errors, and I used EaseUS TodoBackup but that seemed to slow down my computer so I uninstalled it).
But, other than all those files, I don't think I need anything from my PC so I don't really need a full image backup, unless I'm missing something?
My System SpecsSystem Spec
08 Oct 2014   #10
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

You are the one who decides what to keep. If you are happy with your backup that is all that is needed.

If it was my computer I would just replace the drive and do a Clean Install but you said you would rather not.

From your post #6

Quote:
And when I run the built in HP diagnostics (press ESC during start up F9 for diagnostics..) it says that the Hard Disk DST Short Test has failed.
*In that case I would do a Repair Install.

This Tutorial by Brink will give you the needed instructions.

Repair Install

My personal methods of my computer about hard drives.

If in doubt throw it out.

Start looking at a Samsung or Intel SSD
My System SpecsSystem Spec
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 CHKDSK and SFC Scan Results: What do they mean?




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