20+ Start up of Dell Laptop and Poor Performance??

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  1. jrjwdavis
    Posts : 22
    Windows 7 Home 64 bit
    Thread Starter
       New #11

    Sadly I am not around when these crashes happen so I cannot say what is causing them
      My Computer
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  3. maxie
    Posts : 18,415
    windows 7 home 64bit
       New #12

    No you are still Infected .. You have two choices you could start a new Thread Under BSOD ...

    Blue Screen of Death (BSOD) Posting Instructions


    Or you could do a Clean Install do you have the Product COA Key ? ...


    A Repair Install is unlikely to help ....
      My Computer
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  4. maxie
    Posts : 18,415
    windows 7 home 64bit
       New #13

    You have tried several times to do a Scan with no success ..

    I would try Step 3 from the Tutorial below ...


    Troubleshooting Windows 7 Failure to Boot
      My Computer
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  6. jrjwdavis
    Posts : 22
    Windows 7 Home 64 bit
    Thread Starter
       New #14

    Malwarebytes scan run, various Malware stuff found. I have put the results as an attachment. I currently attempting to run a SFC/SCANNOW but to no avail. I am downloading the system update readiness tool then retrying the SFC/Scannow.
    Attached Thumbnails Attached Thumbnails 20+ Start up of Dell Laptop and Poor Performance??-malware-breakdown.jpg  
      My Computer
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  7. maxie
    Posts : 18,415
    windows 7 home 64bit
       New #15

    Can you Upload the Mbam Log Please ...
      My Computer
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  8. jrjwdavis
    Posts : 22
    Windows 7 Home 64 bit
    Thread Starter
       New #16

    is this it?


    2014/10/03 11:27:35 +0100
    mbam-log-2014-10-03 (11-27-34).xml
    yes


    2.00.2.1012
    v2014.10.01.10
    v2014.09.19.01
    free
    disabled
    disabled
    disabled


    Windows 7 Service Pack 1
    x64
    jrjwdavis
    NTFS


    threat
    completed
    369011
    4783
    0
    0
    7
    0
    0
    0
    1
    0


    enabled
    enabled
    enabled
    enabled
    disabled
    disabled
    enabled
    warn
    enabled



    HKLM\SOFTWARE\CLASSES\SearchToolbarLib.CSearchToolbarImpl
    PUP.Optional.SearchToolbar
    success
    7b13e82774082f07230ea725eb17d12f


    HKLM\SOFTWARE\CLASSES\SearchToolbarLib.CSearchToolbarImpl.1
    PUP.Optional.SearchToolbar
    success
    a2ec65aa9be1e74f1a17507c03ff9c64


    HKLM\SOFTWARE\WOW6432NODE\CLASSES\SearchToolbarLib.CSearchToolbarImpl
    PUP.Optional.SearchToolbar
    success
    a2ec65aa9be1e74f1a17507c03ff9c64


    HKLM\SOFTWARE\WOW6432NODE\CLASSES\SearchToolbarLib.CSearchToolbarImpl.1
    PUP.Optional.SearchToolbar
    success
    a2ec65aa9be1e74f1a17507c03ff9c64


    HKLM\SOFTWARE\WOW6432NODE\Iminent
    PUP.Optional.Iminent.A
    success
    a6e8fb141a62d165f891073a26ddaa56


    HKU\S-1-5-21-916229497-3887201424-774435852-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\Iminent
    PUP.Optional.Iminent.A
    success
    a9e520ef3448ac8a5e2c8db41be810f0


    HKU\S-1-5-21-916229497-3887201424-774435852-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\SOFTONIC\Universal Downloader
    PUP.Optional.Softonic.A
    success
    701e868949331026814f5fd0db28619f


    C:\Windows\Installer\ce369c.msi
    PUP.Optional.Spigot.A
    success
    e9a59e71f08c999df8a112aba9586c94
      My Computer
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  10. maxie
    Posts : 18,415
    windows 7 home 64bit
       New #17

    Nothing to serious there ... Can easy deal with those later ... Just wait till the System Scan is finished then Report back with the Results ....
      My Computer
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  11. jrjwdavis
    Posts : 22
    Windows 7 Home 64 bit
    Thread Starter
       New #18

    Hi, Sadly the scan is not working stating that: Windows Resource Protection could not perform the requested operation.

    It gets to 12% through and stops.
      My Computer
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  12. maxie
    Posts : 18,415
    windows 7 home 64bit
       New #19

    If you have a Windows Disc or a Recovery Disc ...

    You could try a Startup Repair ... Or a Repair and Install ..


    Repair Install
      My Computer
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  13. jrjwdavis
    Posts : 22
    Windows 7 Home 64 bit
    Thread Starter
       New #20

    Hey, the speed is basically back to its normal 5 minutes now which is good! I dont know if this will be permanent.

    This happened by running malware bytes and quarantining them. Do I need to do anything else. will the system still be compromised ? thanks
      My Computer
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