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Windows 7: New program will be gone after restart

13 Oct 2014   #1
eminempark

Windows 7
 
 
New program will be gone after restart

I have a computer that given by my relative. Everytime i installed a software, it is successful. But everytime, i restart, the software is gone. Is it a kind of hard disk protection? Any idea how to solve beside format the the computer? Thank you.


My System SpecsSystem Spec
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14 Oct 2014   #2
Tookeri

Windows 7 Pro 32
 
 

Hi and welcome to SevenForums,

Check in Control Panel - Programs and features, and sort on date descending to see if the programs are there or not. Maybe it's only something wrong with the desktop and shortcuts or your user profile, and the programs are still installed.

I'm guessing it's probably easiest to ask your relatives if they know something about this.
My System SpecsSystem Spec
15 Oct 2014   #3
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Agree with Tookeri and seeing you have not had this machine from go I would be suspicious of how it has been used and would run these in this order

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

http://www.sevenforums.com/tutorials/433-disk-check.html < use the /f and /r options in Option2 if necessary

http://www.superantispyware.com/

http://www.malwarebytes.org/products/malwarebytes_free/

http://www.bleepingcomputer.com/download/adwcleaner/

download from bleeping computer – delete any rubbishthese find.

PS Some system specs would be very helpful too
System Info - See Your System Specs
My System SpecsSystem Spec
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 New program will be gone after restart




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