SFCdetails.txt attached - WMP crashes


  1. Posts : 53
    Windows 7 Premium x64 SP1
       #1

    SFCdetails.txt attached - WMP crashes


    Some background: did a clean reinstall W7 SP1 w/media refresh from .iso from heidoc several days ago. Everything went without a hitch ... or so I thought. First opportunity today to check Windows Media Player and no file would play. Went through the steps with troubleshooter and refreshed/re-registered the music library. No joy.

    Error message reads:
    Problem signature

    Problem Event Name: APPCRASH
    Application Name: wmplayer.exe
    Application Version: 12.0.7601.17514
    Application Timestamp: 4ce7a485
    Fault Module Name: MF.dll
    Fault Module Version: 12.0.7601.17514
    Fault Module Timestamp: 4ce7b880
    Exception Code: c0000005
    Exception Offset: 00024a29
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 1033
    Additional Information 1: 0a9e
    Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
    Additional Information 3: 0a9e
    Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

    Thinking it to be pointing at mf.dll file, I took ownership of the file, then couldn't find a replacement mf.dll.

    I then ran sfc /scannow (2x): report attached

    sfcdetails.txt

    Couldn't make heads nor tails of it so ran TheWindowsClub FixWMP Utility.

    No joy.

    Any help I can get would be very welcome. Thank you in advance.
      My Computer


  2. Posts : 53
    Windows 7 Premium x64 SP1
    Thread Starter
       #2

    Nevermind ... I found the mf.dll file at Mf.dll download - OriginalDLL.com. Took ownership of the mf.dll files in System32 and SystemWOW64 folders, renamed existing in each file to mf.dll.old. Copied the downloaded mf.dll file into each folder. Et voila ... WMP works
      My Computer


  3. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #3

    Exactly what Windows 7 did you install that you had this problem?
      My Computer


  4. Posts : 53
    Windows 7 Premium x64 SP1
    Thread Starter
       #4

    X17-58997
      My Computer


 

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