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#1
SFCdetails.txt attached - WMP crashes
Some background: did a clean reinstall W7 SP1 w/media refresh from .iso from heidoc several days ago. Everything went without a hitch ... or so I thought. First opportunity today to check Windows Media Player and no file would play. Went through the steps with troubleshooter and refreshed/re-registered the music library. No joy.
Error message reads:
Problem signature
Problem Event Name: APPCRASH
Application Name: wmplayer.exe
Application Version: 12.0.7601.17514
Application Timestamp: 4ce7a485
Fault Module Name: MF.dll
Fault Module Version: 12.0.7601.17514
Fault Module Timestamp: 4ce7b880
Exception Code: c0000005
Exception Offset: 00024a29
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Thinking it to be pointing at mf.dll file, I took ownership of the file, then couldn't find a replacement mf.dll.
I then ran sfc /scannow (2x): report attached
sfcdetails.txt
Couldn't make heads nor tails of it so ran TheWindowsClub FixWMP Utility.
No joy.
Any help I can get would be very welcome. Thank you in advance.