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Windows 7: Several issues needing help with; slow, updates, dvd- on win 7 hp pc

07 Nov 2014   #1
sstdiana

New Mexico (NM) Windows 7 Home Premium 64bit
 
 
Several issues needing help with; slow, updates, dvd- on win 7 hp pc

Having several issues. I think main one is a few updates are not installing and therefore hindering the performance of pc. After restoring to an earlier point, I now have a very slow running pc. I have tried some of the advice just short of re-installing win 7 or repairing install. Updates not downloading: KB97632, KB2545698. CD/DVD is not playing anything. Shows up as F: on Computer but says media is not recognized on cd/dvds.

My computer:
Hp Pavilion dv4-2140us Entertainment PC
Win 7 Home Premium (2009)
64-bit
AMD Turion II Dual-Core
Mobile M520 2.30ghz
DVDRAM GT30LATA

Code:
Checking System Update Readiness.

 
Binary Version 6.1.7601.22471

 
Package Version 26.0

 
2014-11-07 16:04

 
 

 
Checking Windows Servicing Packages

 
 

 
Checking Package Manifests and Catalogs

 
(f)    CBS MUM Corrupt    0x00000000    servicing\Packages\PA32D9~1.MUM       
 Expected file name Package_for_KB972270~31bf3856ad364e35~amd64~~6.1.1.0.mum 
does not match the actual file name

 
(f)    CBS Catalog Missing    0x00000002    servicing\Packages\PA32D9~1.cat   
     

 
(f)    CBS MUM Corrupt    0x00000000    servicing\Packages\PAE326~1.MUM       
 Expected file name Package_for_KB972270_RTM~31bf3856ad364e35~amd64~~6.1.1.0.mum 
does not match the actual file name

 
(f)    CBS Catalog Missing    0x00000002    servicing\Packages\PAE326~1.cat   
     

 
 

 
Checking Package Watchlist

 
 

 
Checking Component Watchlist

 
 

 
Checking Packages

 
(f)    CBS MUM Missing    0x00000002    
servicing\Packages\Package_2_for_KB2545698~31bf3856ad364e35~amd64~~6.1.1.3.mum   
     

 
(f)    CBS MUM Missing    0x00000002    
servicing\Packages\Package_for_KB2545698_SP1~31bf3856ad364e35~amd64~~6.1.1.3.mum 
       

 
 

 
Checking Component Store

 
 Summary:

 
Seconds executed: 4032

 
 Found 6 errors

 
  CBS MUM Missing Total count: 2

 
  CBS MUM Corrupt Total count: 2

 
  CBS Catalog Missing Total count: 2

 
 

 
Unavailable repair files:

 
    servicing\packages\PA32D9~1.mum

 
    servicing\packages\PA32D9~1.mum

 
    servicing\packages\PAE326~1.mum

 
    servicing\packages\PAE326~1.mum

 
    
servicing\packages\Package_2_for_KB2545698~31bf3856ad364e35~amd64~~6.1.1.3.mum

 
    
servicing\packages\Package_for_KB2545698_SP1~31bf3856ad364e35~amd64~~6.1.1.3.mum

 
    servicing\packages\PA32D9~1.cat

 
    servicing\packages\PA32D9~1.cat

 
    servicing\packages\PAE326~1.cat

 
    servicing\packages\PAE326~1.cat

 
    
servicing\packages\Package_2_for_KB2545698~31bf3856ad364e35~amd64~~6.1.1.3.cat

 
    
servicing\packages\Package_for_KB2545698_SP1~31bf3856ad364e35~amd64~~6.1.1.3.cat




Any help would be appreciated.


My System SpecsSystem Spec
.
07 Nov 2014   #2
indianacarnie

 

Welcome to the Forums sstdiana!

I would highly suggest either a repair install or even a clean fresh install. Have you ran an system file check? Heres a link to how to do that if you haven't before SFC /SCANNOW Command - System File Checker It can find and possibly repair corrupt system files.

A repair install would keep all your settings/programs etc. and is really quite simple : Repair Install

You could try this for the Windows update issues : Windows Update - Reset

Of course you've ran all your malware/anti-virus scans I'm assuming.
My System SpecsSystem Spec
09 Nov 2014   #3
sstdiana

New Mexico (NM) Windows 7 Home Premium 64bit
 
 

Called into work and unable to work on this till now......

I have done all of the fixes from direct installs for updates to early restores. Have yet to install Win SP1. PC just seems worse.

I have finally got the USB to work with Rufus. Not the Win Tool. Would not work with the file downloaded.

I downloaded Windows 7 Home Premium X64 SP1 U (media refresh) from digital river.

Once install started, I made it all the way to checking for updates and a screen stating I needed Win 7 SP1 before it can go any further. Aghhhhhhh! Am I missing something.......
My System SpecsSystem Spec
.

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 Several issues needing help with; slow, updates, dvd- on win 7 hp pc




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