Computer shuts down randomly W/O warning User32 event ID 1074.


  1. Posts : 2
    win7 pro x64
       #1

    Computer shuts down randomly W/O warning User32 event ID 1074.


    I've got a dell DT connected to our domain thats rebooting randomly, after taking a look in the event log I found the following:

    The process C:\Windows\system32\winlogon.exe (BGR-PLAY-DT-06) has initiated the restart of computer BGR-PLAY-DT-06 on behalf of user NT AUTHORITY\SYSTEM for the following reason: No title for this reason could be found
    Reason Code: 0x500ff
    Shutdown Type: restart

    Log Name: System
    Source: User32
    event ID: 1074
    level: information
    User: System

    The computer does not blue screen it just simply shuts itself down.
      My Computer


  2. Posts : 1,449
    Windows 7 ultimate 64-bit
       #2

    i just did a search for this on google; but it really didnt give any real answers as to what that means. My best guess is that if your computer is randomly shutting down by itself; it sounds to me like its got something to do with either a possible bad power supply issue; and or something motherboard related that is causing this. How old is your system and how old is the power supply?
      My Computer


  3. Posts : 2
    win7 pro x64
    Thread Starter
       #3

    Thanks for the response!

    The machine is brand new out of the box from dell so less than 2 months old, recently imaged and deployed. the reason why I've been steering away from considering this a hardware issue for 2 reasons, the first being if it were the motherboard failing or a bad stick of ram wouldn't the machine BSOD and not do a clean reboot? And if it was a bad psu wouldn't the machine just simply lose power? Also I ran through the dell diagnostics and the only thing that reported faulty was the cdrom drive which is non essential.
      My Computer


 

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