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Please check my energy report
Hi everyone,
Since I fired my new build few weeks ago everything has been running great
but one thing: the pc won't wake up from sleep.
Fan spinning, but no monitor signal, no Num Lock light and
no way to exit this state but force shut down holding the power button.
No overclock is present, turbo mode off, every auto power management BS
in the UEFI Bios is off, all devices are set for max performance (never sleep, never turn off)
Keyboard is set to be the only device that wakes up the computer.
Drivers are all manually updated, all of them from manufacturer sites
SFC scannow reports no errors, install is clean.
I've tried anything I can think about and I'm no noob.. :/
I'm lost, and having the sleep function working is pretty important
for me because I do turn on/off the PC very often and yeah, I don't want to do that,
I do need the sleep mode to work properly.
Mobo is Asus H81M-K, chipset 1150, I7 4970, 12GB Ram Kingstone, Nvidia Gt 610 2GB Ram,
everything is brand new, every device has their own updated drivers,
Bios has been flashed successfully with the last version.
Intel driver utility also shows no problems or drivers to update (altho' some of them
have been manually because new versions were available)
I ran the powercfg energy report which I'm pasting
below, some "errors" I know are just the devices set to never turn off to save power
and to not wake the computer up but some of them (like the incompatibility problem
with the PCIe, and ASPM being turned off. That one is default in the Bios, should I turn it on??)
Anyways, if someone can take a look and see if he finds something that
could cause the PC not to wake up that'd be awesome.
Thank you in advance
Errors
Power Policy:Power Plan Personality is High Performance (Plugged In)
The current power plan personality is High Performance when the system is plugged in.
Power Policyisplay timeout disabled (Plugged In)
The display is not configured to turn off after a period of inactivity.
Power Policy:Sleep timeout is disabled (Plugged In)
The computer is not configured to automatically sleep after a period of inactivity.
Power Policy
The disk is not configured to turn off after a period of disk inactivity.
Power Policy:USB Selective Suspend is disabled (Plugged In)
The current power policy has globally disabled USB selective suspend.
Power Policy:PCI Express ASPM is disabled (Plugged In)
The current power policy for PCI Express Active State Power Management (ASPM) is configured to Off.
System Availability Requests
The program has made a request to prevent the display from automatically entering a low-power mode.
Requesting Process \Device\HarddiskVolume2\Program Files (x86)\Google\Chrome\Application\chrome.exe
System Availability Requests:System Required Request
The device or driver has made a request to prevent the system from automatically entering sleep.
Requesting Driver Instance HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_10438576&REV_1003\4&29e4df1&0&0001
Requesting Driver Device Realtek High Definition Audio
USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
Device Name USB Root Hub
Host Controller ID PCI\VEN_8086&DEV_8C2D
Host Controller Location PCI bus 0, device 26, function 0
Device ID USB\VID_8086&PID_8C2D
Port Path
USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
Device Name USB Root Hub
Host Controller ID PCI\VEN_8086&DEV_8C26
Host Controller Location PCI bus 0, device 29, function 0
Device ID USB\VID_8086&PID_8C26
Port Path
USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
Device Name Generic USB Hub
Host Controller ID PCI\VEN_8086&DEV_8C2D
Host Controller Location PCI bus 0, device 26, function 0
Device ID USB\VID_8087&PID_8008
Port Path 1
USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
Device Name Generic USB Hub
Host Controller ID PCI\VEN_8086&DEV_8C26
Host Controller Location PCI bus 0, device 29, function 0
Device ID USB\VID_8087&PID_8000
Port Path 1
CPU Utilization:Processor utilization is high
The average processor utilization during the trace was high. The system will consume less power when the average processor utilization is very low. Review processor utilization for individual processes to determine which applications and services contribute the most to total processor utilization.
Average Utilization (%) 5.34
Platform Power Management Capabilities:PCI Express Active-State Power Management (ASPM) Disabled
PCI Express Active-State Power Management (ASPM) has been disabled due to a known incompatibility with the hardware in this computer.
Warnings
Platform Timer Resolution:Platform Timer Resolution
The default platform timer resolution is 15.6ms (15625000ns) and should be used whenever the system is idle. If the timer resolution is increased, processor power management technologies may not be effective. The timer resolution may be increased due to multimedia playback or graphical animations.
Current Timer Resolution (100ns units) 10000
Maximum Timer Period (100ns units) 156001
Platform Timer Resolution:Outstanding Timer Request
A program or service has requested a timer resolution smaller than the platform maximum timer resolution.
Requested Period 100000
Requesting Process ID 504
Requesting Process Path \Device\HarddiskVolume2\Windows\System32\svchost.exe
Platform Timer Resolution:Outstanding Timer Request
A program or service has requested a timer resolution smaller than the platform maximum timer resolution.
Requested Period 10000
Requesting Process ID 3092
Requesting Process Path \Device\HarddiskVolume2\Program Files (x86)\Google\Chrome\Application\chrome.exe
Power Policy:802.11 Radio Power Policy is Maximum Performance (Plugged In)
The current power policy for 802.11-compatible wireless network adapters is not configured to use low-power modes.
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name chrome.exe
PID 360
Average Utilization (%) 1.82
Module Average Module Utilization (%)
\Device\HarddiskVolume2\Program Files (x86)\Google\Chrome\Application\38.0.2125.111\chrome.dll 1.12
\SystemRoot\system32\ntoskrnl.exe 0.41
\SystemRoot\System32\Drivers\Ntfs.sys 0.04
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name chrome.exe
PID 3092
Average Utilization (%) 1.11
Module Average Module Utilization (%)
\Device\HarddiskVolume2\Program Files (x86)\Google\Chrome\Application\38.0.2125.111\chrome_child.dll 0.54
\Device\HarddiskVolume2\Program Files (x86)\Google\Chrome\Application\38.0.2125.111\ffmpegsumo.dll 0.33
\Device\HarddiskVolume2\Windows\SysWOW64\ntdll.dll 0.08
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name chrome.exe
PID 3300
Average Utilization (%) 0.82
Module Average Module Utilization (%)
\Device\HarddiskVolume2\Program Files (x86)\Google\Chrome\Application\38.0.2125.111\chrome_child.dll 0.62
\SystemRoot\system32\ntoskrnl.exe 0.06
\Device\HarddiskVolume2\Windows\SysWOW64\ntdll.dll 0.04
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