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Windows 7: Two explorer.exe, One taking all of my RAM's Memory

27 Nov 2014   #1
AfrimS

Windows 7 Home Premium 64bit
 
 
Two explorer.exe, One taking all of my RAM's Memory

Hello, Ever since last month on October 2014 I'v noticed that I have 2 Explorer.exe's with one being my desktop (The one with the username, Afrim) and another explorer.exe process that has no username but this explorer.exe process starts off using a minimal amount of my Memory but after a few minutes this process will then use up ALL of my memory reaching at 5,000,000 K and higher. When this uses all my Memory I then open up task manager which takes me a few mins to do and then i end the Process and sometime end the Process Tree. After ending the process there is only one explorer.exe, which is my desktop but then a few mins later the Other explorer.exe with no username returns and takes up ALL of my memory again and again.

I've searched up alot for this issue but seem to find no solution so far what I have tried is going into my MSConfig and set my boot options to Safe mode and have done multiple Full Scans with Malwarebytes and Microsoft Security Essentials and nothing is found. Other then that I have also set the boot options to a Selective Startup and checked off the "Load System Services" box and nothing else I then go into the services Tab and check off Hide All Microsoft Services and then disable all the other non Microsoft services. Still even doing this the second explorer.exe returns and uses all my Memory. Also in my Folder Options > View, the "launch folder windows in a separate process" box is not ticked.

After many researching of this I am completely lost on what to do, I cannot use my PC properly anymore because of this situation and any help is much appreciated thank you for reading this and possible helping me out.

Here are some pics of the Task Manager and Folder Options;
imgur: the simple image sharer
imgur: the simple image sharer

EDIT:
The issue has been resolved! Much thanks to everyone that had helped out with the situation.


My System SpecsSystem Spec
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27 Nov 2014   #2
NimoTony

Windows 7 Ultimate 32bit
 
 

search for explorer.exe---The explorer.exe file is located in the folder C:\Windows. In other cases, explorer.exe is a virus, spyware, trojan or worm!
My System SpecsSystem Spec
27 Nov 2014   #3
Tookeri

Windows 7 Pro 32
 
 

You could also try this to see if any antivirus products detects anything about your processes:

Process Explorer + VirusTotal (to check all processes with 50+ AV's)
My System SpecsSystem Spec
.

27 Nov 2014   #4
AfrimS

Windows 7 Home Premium 64bit
 
 

Theres is a Explorer.exe in the windows folder and it is 2,805 KB large and also another explorer.exe in the System32 folder and that one is 2,555 KB large and as for the virus total check thing i did it Dropbox.exe is detected, killed the dropbox.exe process now and will see what happens
My System SpecsSystem Spec
27 Nov 2014   #5
Tookeri

Windows 7 Pro 32
 
 

You should verify in Process Explorer who the verified signer is for both of these. Step 11 in the Tutorial.

And as mentioned in the Tutorial, you need to look at how many detections there were, for Dropbox.exe that is. If it's only one(or a few) chances are they're "false positives" which means wrongly detected and the file is likely clean. When checking with that many anti-virus products it increases the risk of false-positives.
My System SpecsSystem Spec
27 Nov 2014   #6
AfrimS

Windows 7 Home Premium 64bit
 
 

So the normal Explorer.exe with the username is all good and has a Company name and is verified but the second Explorer.exe that takes all my Memory has no company name or verification at all and when hovering over it, it says "Path:[Error Opening Process]"

Here is an image;
imgur: the simple image sharer
My System SpecsSystem Spec
27 Nov 2014   #7
Tookeri

Windows 7 Pro 32
 
 

You need to follow every step in the Tutorial including starting Process Explorer with administrator permissions so it can check system processes too. That could also be the reason why you can't see all info about all processes.
My System SpecsSystem Spec
27 Nov 2014   #8
AfrimS

Windows 7 Home Premium 64bit
 
 

Okay did all the steps once again and this time and ran it as an Admin, I have suspended explorer.exe and it is not increasing nor decreasing in the amount of memory being taken, it is verified as a Microsoft Corporation company and 0/56 is found for the Virus Total. At this point I do not know what to do. Iv followed all the instrutions from the link you gave me i will try a full scan from malwarebytes and Microsoft security essentials soon. What should i try not seeing as there is no virus total scans found for it and that it is verified.

Heres an image of Process Explorer;
imgur: the simple image sharer
My System SpecsSystem Spec
27 Nov 2014   #9
Tookeri

Windows 7 Pro 32
 
 

I'm not sure, maybe someone else has some ideas. One thing you can do though is step 8 for that process to also check all DLL files used by that process.
My System SpecsSystem Spec
27 Nov 2014   #10
AfrimS

Windows 7 Home Premium 64bit
 
 

when doing the CTRL + L thing for the DLL all that shows is this imgur: the simple image sharer
how can i check company name, path and, virus total for the dll's?
My System SpecsSystem Spec
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 Two explorer.exe, One taking all of my RAM's Memory




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