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Windows 7: Laptop just turned off suddenly

25 Nov 2014   #1
thready

Win 7 Home Premium x64
 
 
Laptop just turned off suddenly

I was playing Xcom on my laptop and the thing just turned off right away. When I was doing the tool thing to collect info, I saw a few errors pop up so I included a picture of one in the zip file that I added here. Thanks for the help.

UPDATE: Sorry I combined a following post and put it here to save you guys the hassle of reading 3 posts. It just happened again and this time I had the intake vent clear. I checked the event viewer and the times this happened had one event ID is 507 and the other is 532 and the source is ESENT. I'm almost positive it's a bad HDD so if it is then I'm just getting an SSD. I assume this because the laptop worked fine for a year but it's always had some HDD quirks such as wallpapers not changing when I set them up as a slideshow and updates not being able to be completed. Sometimes it would freeze and become unresponsive for a few seconds, other times I would have to ctrl alt del to task manager and I would see the disk being used 100% when I wasn't even doing anything. And the only 2 times it shut off I was playing Xcom and I was loading a level from the HDD. I just figure those are HDD problems. I ran Seatools but the test I run never has a problem.

This is the event viewer:

Warning 11/28/2014 1:46:17 PM ESENT 507 Performance
Warning 11/28/2014 1:46:16 PM ESENT 532 General
Warning 11/28/2014 1:46:16 PM ESENT 532 General
Warning 11/28/2014 1:46:12 PM ESENT 532 General

This is the description of the first warning:

LiveComm (4428) C:\Users\Patrick\AppData\Local\Packages\microsoft.windowscommunicationsapps_8wekyb3d8bbwe\LocalState \LiveComm\eda13f37bf60dfeb\120712-0049\: A request to read from the file "C:\Users\Patrick\AppData\Local\Packages\microsoft.windowscommunicationsapps_8wekyb3d8bbwe\LocalStat e\LiveComm\eda13f37bf60dfeb\120712-0049\DBStore\livecomm.edb" at offset 1409024 (0x0000000000158000) for 8192 (0x00002000) bytes has not completed for 36 second(s). This problem is likely due to faulty hardware. Please contact your hardware vendor for further assistance diagnosing the problem.




Attached Files
File Type: zip SF_25-11-2014.zip (1.61 MB, 3 views)
My System SpecsSystem Spec
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30 Nov 2014   #2
thready

Win 7 Home Premium x64
 
 

Wow this is really fun having this problem for about 5 days now and having it happen at least twice a day. I just had it happen again... fun...
My System SpecsSystem Spec
03 Dec 2014   #3
mdd1963

Windows 7 Home Premium 64 bit
 
 

My old Toshiba laptop would hard/instantaneous power off when the cpu would overheat watching youtube videos...

I'd start with checking cpu temps, noting any activity causing climbing too quickly or above 65-75C....
My System SpecsSystem Spec
.

03 Dec 2014   #4
thready

Win 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by mdd1963 View Post
My old Toshiba laptop would hard/instantaneous power off when the cpu would overheat watching youtube videos...

I'd start with checking cpu temps, noting any activity causing climbing too quickly or above 65-75C....
I have been monitoring my CPU temps and nothing's too high when it happens.
My System SpecsSystem Spec
03 Dec 2014   #5
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

I doubt anyone smart is going to touch your zip file,
Post it as a normal jpeg attachment.
My System SpecsSystem Spec
04 Dec 2014   #6
mdd1963

Windows 7 Home Premium 64 bit
 
 

(And as a side note, I'd be very surprised if any sort of hard drive issue would cause much other than a lock up/freeze/blue screen, vice a hard/instantaneous power off, but, not to say it's not possible, just unlikely)
My System SpecsSystem Spec
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 Laptop just turned off suddenly




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