Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Computer randomly shuts itself down during gaming

30 Nov 2014   #1
Drughi

Win 7 Home edition 64 bits
 
 
Computer randomly shuts itself down during gaming

Hi,

Was uncertain where to post this, as i can't quite locate the source of the problem.

The desktop computer an Alienware Aurora R4, is like 6 months old, find attached more details in zip file. Running on Windows 7 home edition 64bits. Graphic card is a AMD Radeon R9 200 series.

It seem to randomly shutdown when playing certain games (no BSOD), while others can be played just fine. The games where this have occoured is GTA 4, Ryse Son of Rome, Watch Dog, Construction Simulator 2015 and Total War Rome 2. Before shutdowns there are no warnings, just shut down and restart after a few seconds.

The event logs in windows gives little except for a error message on startup saying last shutdown was unexpected and also a critical with the same (se attachment for more info).

My main suspect was and still is the graphic card or its driver du to related to games mostly, but I've tried many things now and running out of ideas. But offcourse could be other things.

So far I've tried to change between a lot screen ATI drivers and Catalyst control center. Have managed to produce som BSOD while uninstalling old ATI drivers etc. Also tried the atikmdag.sys expansion trick, but did not work. I can fairly easy reproduce the shutdown with a save game Total War Rome 2.

Also for info, i've monitored tempraturs before several of shutdowns, and temp varies between 40-70 degree Celsius.

I've used tool from BSoD section to extract as much information as i can, see attached file. Would appreciate any help or tips.




Attached Files
File Type: zip SWORDFISH-30_11_2014_204011,16.zip (786.5 KB, 0 views)
My System SpecsSystem Spec
.
03 Dec 2014   #2
mdd1963

Windows 7 Home Premium 64 bit
 
 

Dell/Alienware should stand behind their products, make them replace it, IMO.......
My System SpecsSystem Spec
Reply

 Computer randomly shuts itself down during gaming




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
PC randomly shuts off while gaming.
So while I'm gaming my pc randomly shuts off, and when I watch the minidumps it gives me 3 .sys errors like these: http://i.imgur.com/vJxow31.png I've tried to clean install my drivers, but it didn't help. Specs: Intel Core i5 3570k ASrock extreme4 z77 Corsair h100i Corsair Obsidian 750D
BSOD Help and Support
Computer shuts off when gaming
I'm not sure if I got the right crash dump file, I followed all the steps and when I used SF_Diagnostic_Tool, it didn't give me any crash dump files, so I went into windows "C:\Windows\LiveKernelReports\WATCHDOG" and took the latest .dmp file I saw which was like 10minutes ago. I don't get a...
BSOD Help and Support
Laptop shuts down randomly while gaming NOT OVERHEATING
Hi, I have a sony vaio VPCF11S1E and lately it powers down completely random during some games (Lol and sc II). I do not get any warnings no BSOD, no windows logo nothing. Black screen and my fans stop. Now i can hear u thinking: "probably overheating". Well its not, my CPU/GPU temps don't even...
Gaming
computer randomly shuts down
My PC randomly shuts down with no warning. This has happen 3 or 4 times over the last couple of years. I have done everything I can think of. I uploaded a video of what happens. http://www.youtube.com/watch?v=O4Lt9y9-bgg&sns=em. Has anyone ever had this problem?
General Discussion
Computer shuts off randomly.
For some reason my Laptop shuts off randomly. I have no BSOD. Its like I held down the power button. Is there a setting that make your computer shut off after an amount of time or could it be a..... VIRUS :shock:
BSOD Help and Support
Computer shuts down after a few minutes of gaming.
Hey guys. I recently installed windows 7 beta on my laptop, everything was great until I loaded a game (heroes of might and magic 5). At first, it was running smooth, after about 5-10 minutes the computer shut down. Since my laptop overheats quite easily, I checked the temperature of the CPU, but...
General Discussion


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 22:19.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App