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Windows 7: Windows keeps 'freezing', might not be caused by ram (only)

05 Dec 2014   #1
danodomonkos

Windows 7 Home professional 64 bit
 
 
Windows keeps 'freezing', might not be caused by ram (only)

Hi,

A few months ago my laptop stoped working, i had to force shut down. It didnt boot to windows, so I reinstalled windows on it. Then i found out that my hdd was defective so i borrowed my friends hdd. I installed windows again, and now everything works fine, expect for one thing, which i cant tell exactly, and i would need some help on that because i'm out of ideas.

So what's the issue. My system keeps freezing, in a way that i can interact with windows, alt+tab around, move the mouse and such, but if i e.g open a new tab in Chrome, and open some page e.g facebook, it will show the small loading circle, and open facebook after all this freezing mess is gone. Now this keeps happening like every 20-30 minutes in windows, and more often in games.

What could be the source of the problem? Obviously the RAM. I checked both of my rams with memtest86, and it did indeed show errors. I have two ram sticks, one of which is faulty and the other isnt. So we are cool, arent we? I should buy a new ram and ill be fine. Well, not really.

The real issue is that the problem occurs even if i only use my ram that doesnt have errors based on memtest.(actually, this thing happens even more often when only 1 ram stick is plugged in.)

-I'll attach photos of cpu-z's ram tabs, im not an expert, but i think that everything is fine here.
(pictures are taken with the 'good' ram stick being put in only, but cpuz shows exactly the same things when the other one is plugged in as well)

-I cleaned the connections of rams, that cant be an issue either.

-I installed all the drivers, expect that this program called DriverAgent thinks that my Standard AHCI 1.0 Serial ATA Controller's driver isnt installed, while device manager says that it is.

I hope you can give me some advice, because i'm kinda lost here right now.

Dan

Edit: obvious solution would be to put these ram sticks to an other laptop, but that's not an option for me right now.

Edit2: oops, i went noobtard, didnt post specs.
Here they are:
win 7 64 bit
amd radeon hd7400M series video card
amd athlon ii p360 dualcore processor
4gb ram (2gb - 2gb) (nanya kingston ddr3 1333mhz)
this is a packard bell en tk 81 laptop




Attached Thumbnails
Windows keeps 'freezing', might not be caused by ram (only)-cpuz1.jpg   Windows keeps 'freezing', might not be caused by ram (only)-cpuz2.jpg  
My System SpecsSystem Spec
.
06 Dec 2014   #2
danodomonkos

Windows 7 Home professional 64 bit
 
 

Sorry for bump, but 200 views almost and no reply? Come on )

I checked my ram module in AIDA64. Once again: i dont know much about these ram stuff, but is it okay that i have 5 different memory timings? (also isnt 1.5V a bit high? i'm just guessing)
IF anything would be wrong here, there is no way i can change it unfortunately, because my bios is really not a good bios. I can only chnage the boot order and some basic stuff.

Module Name Nanya NT2GC64B88B0NS-CG
Serial Number 53791323h (588478803)
Manufacture Date Week 7 / 2011
Module Size 2 GB (1 rank, 8 banks)
Module Type SO-DIMM
Memory Type DDR3 SDRAM
Memory Speed DDR3-1333 (667 MHz)
Module Width 64 bit
Module Voltage 1.5 V
Error Detection Method None
Refresh Rate Normal (7.8 us)
DRAM Manufacturer Nanya

@ 666 MHz 9-9-9-24 (CL-RCD-RP-RAS) / 33-107-4-10-5-5-20 (RC-RFC-RRD-WR-WTR-RTP-FAW)
@ 609 MHz 8-8-8-22 (CL-RCD-RP-RAS) / 30-98-4-10-5-5-19 (RC-RFC-RRD-WR-WTR-RTP-FAW)
@ 533 MHz 7-7-7-20 (CL-RCD-RP-RAS) / 27-86-4-8-4-4-16 (RC-RFC-RRD-WR-WTR-RTP-FAW)
@ 457 MHz 6-6-6-17 (CL-RCD-RP-RAS) / 23-74-3-7-4-4-14 (RC-RFC-RRD-WR-WTR-RTP-FAW)
@ 380 MHz 5-5-5-14 (CL-RCD-RP-RAS) / 19-61-3-6-3-3-12 (RC-RFC-RRD-WR-WTR-RTP-FAW)
My System SpecsSystem Spec
06 Dec 2014   #3
Pauly

Win7 Ultimate X64
 
 

If you are only running 1 stick of ram I think it would be better placed in ram slot #1
My System SpecsSystem Spec
.

06 Dec 2014   #4
danodomonkos

Windows 7 Home professional 64 bit
 
 

Quote   Quote: Originally Posted by Pauly View Post
If you are only running 1 stick of ram I think it would be better placed in ram slot #1
tried both slot1 and slot 2. same effect.

forgot to mention that the cpu usage drops to 1-4% when a 'freeze' happens and it goes back to its original usage when it ends. The ram usage stays constantly where it was before the 'freeze'.

In the event viewer i don't see anything related to this issue.

Temperatures are also okay.

I also installed all important windows updates, the problem is the same as it was before the updates.
My System SpecsSystem Spec
06 Dec 2014   #5
Pauly

Win7 Ultimate X64
 
 

My System SpecsSystem Spec
06 Dec 2014   #6
danodomonkos

Windows 7 Home professional 64 bit
 
 

Quote   Quote: Originally Posted by Pauly View Post
Alright, thanks for the links.

I've done scannow (dont know how could i forget it tho) and it says it didn't find any integrity violation.

I've also done this clean boot thingy (never heard of it). Well i noticed that the laptop booted a bit faster, and i could open chrome almost instantly instead of waiting minutes. I'll play some games for ~30 minutes and see if it helped my freezing issue or not.
My System SpecsSystem Spec
06 Dec 2014   #7
Pauly

Win7 Ultimate X64
 
 

If it does help your freezing you can try re enabling bit by bit to see where the problem lies but TBH you can leave most of it off unless you find a function that you need has gone awol
My System SpecsSystem Spec
06 Dec 2014   #8
danodomonkos

Windows 7 Home professional 64 bit
 
 

Quote   Quote: Originally Posted by Pauly View Post
If it does help your freezing you can try re enabling bit by bit to see where the problem lies but TBH you can leave most of it off unless you find a function that you need has gone awol
unfortunately it didnt help... It's the same as it was. Can you tell me if the timings, voltages and other stuff that i posted are okay or not please?
My System SpecsSystem Spec
06 Dec 2014   #9
Pauly

Win7 Ultimate X64
 
 

Just check your bios settings are the same as the values on the sticker of the ram, these are normally automatically done but it is wise to double check
My System SpecsSystem Spec
06 Dec 2014   #10
danodomonkos

Windows 7 Home professional 64 bit
 
 

Quote   Quote: Originally Posted by Pauly View Post
Just check your bios settings are the same as the values on the sticker of the ram, these are normally automatically done but it is wise to double check
As i mentioned most of my bios settings are restricted, i can only change basics like boot order.
Please read the whole thing so you'll know what exactly im talking about.
My System SpecsSystem Spec
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