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Windows 7: Computer takes a long time to load, constantly not responding.

11 Dec 2014   #1
ern815

Windows 7 Home Premium 64bit
 
 
Computer takes a long time to load, constantly not responding.

Hi all,

Recently my laptop is giving me issues, it took a long time to do anything at all. Some times it states that window explorer stops responding. I tried going into safe mode and use the sfc /scannow feature but it auto dismisses after 7% verification. I am not sure what's the cause of all this issue but it started since Monday. I tried to do a system restore as well but it didn't work.

Also the funny thing is, the windows antivirus and windows defender all got disabled when I logged in. I hope someone here could assist with my issue before I decided to do a clean reboot. Thank you.


My System SpecsSystem Spec
.
11 Dec 2014   #2
marsmimar

Microsoft Community Contributor Award Recipient

 
 

Quote:
Also the funny thing is, the windows antivirus and windows defender all got disabled when I logged in.
When you say "windows antivirus" got disabled, what exactly are you referring to? Is this an installed antivirus or something else? Malware is known to disable antivirus programs.

You could try downloading, installing, and running full scans with these free products: Malwarebytes, ESET Online Scanner, SuperAntispyware, Comodo Cleaning Essentials, etc.
My System SpecsSystem Spec
12 Dec 2014   #3
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

According to your system specs you have AVG installed.
When you installed AVG it probably turned off the other anti virus programs. It's not wise to run more that one anti virus at one time on one computer.

After completing marsmimar suggestions please let us know what the result are.
My System SpecsSystem Spec
.

13 Dec 2014   #4
ern815

Windows 7 Home Premium 64bit
 
 

Hi all,

thanks for the advise. I have decided to do a clean wipe and reinstall everything from scratch again. When i start my computer this time round. There is this message that says 'Windows detected a harddisk problem'. What can I do to check whether it is in error?
My System SpecsSystem Spec
13 Dec 2014   #5
PeaB4YouGo

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Bring up a Command Prompt and type "CHKDSK drive letter: /B"
My System SpecsSystem Spec
14 Dec 2014   #6
marsmimar

Microsoft Community Contributor Award Recipient

 
 

Quote   Quote: Originally Posted by ern815 View Post
Hi all,

thanks for the advise. I have decided to do a clean wipe and reinstall everything from scratch again. When i start my computer this time round. There is this message that says 'Windows detected a harddisk problem'. What can I do to check whether it is in error?
If the hard drive is failing it would be a good idea to back up any important data. Running any kind of diagnostics on the hard drive could stress it and cause it to fail sooner rather than later.
My System SpecsSystem Spec
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 Computer takes a long time to load, constantly not responding.




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