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Windows 7: Boot time tripled after Antivirus subscription ended.

13 Dec 2014   #1
Tangy

Windows 7 Home Premium 32bit
 
 
Boot time tripled after Antivirus subscription ended.

Hey everyone,

I'm not sure what changed, but as soon as my subscription to Norton ended on the 9th of this month, my boot times literally tripled. I set up some views in Event Viewer, and prior to the 9th, my LONGEST boot time was 90,000 MS, and since the 9th, my SHORTEST boot time has been 350,000 MS.

Since then, I've installed Malwarebytes, checked for issues, installed AVG, checked for issues, removed both, and installed Bitdefender. The only thing I have left that has changed on the 9th was AVG Web Tuneup that I just cant seem to remove.

It seems to hang at the screen when it is loading the log on page. I started boot-logging, and everything in the boot log seems to indicate it is started in a much shorter amount of time, but it still just hangs.

Can anyone give me some things to change around with?

***My computer is a custom computer, and it is running Windows 7 Professional 64 bit***


My System SpecsSystem Spec
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13 Dec 2014   #2
Tangy

Windows 7 Home Premium 32bit
 
 

Just noticed this in the event viewer, "Custom dynamic link libraries are being loaded for every application. The system administrator should review the list of libraries to ensure they are related to trusted applications."
This seems to have been on my computer forever, but prior to the 9th, this step only took about 3 seconds, for the last 5 days, every time it ran, it took well over 1 minute and 17 seconds.

Does anyone have any insight into this?

***Only a few times has this happened, most of the time it is very high 1 minute +, but a few times since the 9th, it has been around 10-20 seconds
My System SpecsSystem Spec
13 Dec 2014   #3
Tangy

Windows 7 Home Premium 32bit
 
 

Safe booting resulted in the computer starting up in 32 seconds.
My System SpecsSystem Spec
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13 Dec 2014   #4
Brink

64-bit Windows 10 Pro
 
 

Hello Tangy,

If you have not already, I would start off by completely uninstalling Norton to see if that is the cause.

https://support.norton.com/sp/en/us/...rProfile_en_us

If not, then you could use the tutorial below to troubleshoot using a clean startup to hopefully ID a culprit.

Troubleshoot Application Conflicts by Performing a Clean Startup
My System SpecsSystem Spec
13 Dec 2014   #5
Tangy

Windows 7 Home Premium 32bit
 
 

Gave it a shot but the clean startup didn't change boot time. I was unable to shut off the bit defender antivirus and stuff, the services would not save with them off, but I've had this problem for a few days prior to installing bitdefender, so while it may be contributing to the problem, it can't be the root cause.
My System SpecsSystem Spec
14 Dec 2014   #6
Ranger4

Windows 7 Home Premium 64 bit sp1
 
 

Quote   Quote: Originally Posted by Tangy View Post
Gave it a shot but the clean startup didn't change boot time. I was unable to shut off the bit defender antivirus and stuff, the services would not save with them off, but I've had this problem for a few days prior to installing bitdefender, so while it may be contributing to the problem, it can't be the root cause.
Did you uninstall Norton by going to their website & downloading their uninstaller as Brink suggested.

Having multiple anti virus programs will cause all sorts of trouble as they conflict with one another.

You should go to the websites of AVG & Bitdefender & download their uninstallers as just using Windows uninstaller from Programs & Features does not fully remove AV programs, so you need their uninstall utilities.
My System SpecsSystem Spec
14 Dec 2014   #7
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

Did you run the Norton uninstaller - if not, you have not really uninstalled Norton and there could be a conflict.

I would also disable ALL startup programs.
My System SpecsSystem Spec
15 Dec 2014   #8
PeaB4YouGo

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

I think once you've gone thru Norton's uninstaller, another good idea is to use Ccleaner (or something similar) to scan your registry for little orphan keys that are no longer needed and get rid of them. Then, of course, there are services that run when they're not needed. You can disable those, as well, by using msconfig from the command line (run as admin).

Again, if you're not well versed, or not confident, you may not want to mess with services, but run that Ccleaner on your registry.
My System SpecsSystem Spec
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