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Windows 7: Random Lag, possibly explorer.Troubleshooting issues.

17 Dec 2014   #1
eracet

Windows 7 64 Pro
 
 
Random Lag, possibly explorer.Troubleshooting issues.

I am currently having issues with random lag on explorer and programs.
What it is exactly doing is giving unresponsive for about 30 seconds on programs such as firefox, thunderbird, explorer.exe.
Thought it may be a resource issue but doesnt appear to be.

Here is the full version:

I received a 4TB hybrid drive to increase performance over my slower 2TB 3gb/s drive.
Cloned windows on a different PC,
Did not work since 4TB needed a different boot, so fresh install of 4TB drive using windows 7 disc.
Put the old windows 7 as a backup drive for old programs and document transfers etc.
Installed 500 updates
Loaded programs
Current list of some running programs:
Firefox with adblock,
Avast,
Aida,
HD sentinel
Winpatrol,
Display Fusion,
Steam,
Carbonite,
Razor Comms,
Razor Synapse,
Logitech gaming software,
Thunderbird email,
DAEMON Tools lite,

A few others I didn't mention but these are the main ones that run frequently.
I did have unhackme but just uninstalled it because I thought that may of been the issue but was not.

Here is troubleshooting steps I have done.
SFC/ scandisc.
Malwarebytes scan,
unhack me scan (Currently not running atm)
Removed Firefox plugins.
Troubleshooting with Resource monitor and Performace monitor (No luck yet)
Removed some unused Startup programs.
Full update on everything.

This one is really throwing me. Been working on it for days.
Looking at shockwave or adobe flash issues maybe as well. But don't think that would throw off everything.


My System SpecsSystem Spec
.
17 Dec 2014   #2
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

Run this program to check for possible driver problems (red bars) - DPC Latency Checker
My System SpecsSystem Spec
18 Dec 2014   #3
eracet

Windows 7 64 Pro
 
 

Running it and see spikes in latency, but not sure what I should disable or try looking at.

Any advice?

One thing that is really strange is I see such things as when playing a game , that I see a strange lag with highlighting icons , windows flashing at times etc.
I run 3 monitors and primary gaming , then I see an icon on the left monitor highlight etc.
My System SpecsSystem Spec
.

18 Dec 2014   #4
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

You have to check your drivers. I would check the graphics driver first.
My System SpecsSystem Spec
19 Dec 2014   #5
eracet

Windows 7 64 Pro
 
 

I updated Graphics drivers nvidia,
Seen 5 unknowns (fixed)
One General USB hub conflict , still unknown source.
Updated 28 drivers , motherboard and other, VIA Slimdrivers.

One thing I see that is odd is it lists a lot of duplicates in device manager.
Such as Duplicate USB controllers,
8 processor listings instead of 4.
And some are right correctly listed.
I do notice that when it starts lagging it does flash device manager so makes me think that its on the right path.
I disabled network adapters, USB stuff, etc.
My System SpecsSystem Spec
21 Dec 2014   #6
eracet

Windows 7 64 Pro
 
 

I went though all controllers, updated Video drivers from Scratch.
Disabled a ton of things, finally got into
IDE ATA/ATAPI controllers
and seen that there is 2 ATA Channel 0,1,2,3
And a single ATA channel 4
I disabled the second ATA channel 1, the Second ATA channel 2 and the Third Channel 3

When I disabled the second ATA channel 2 it disabled one of my program drives on restart.
But it seemed to kill the latency to 0 with no lag spikes.

I went to re-enable ATA channel 2 and it brought back my main program drive.

It still seems as though one of my drives are disabled (I have 7) and currently only 2 ata channels are disabled.

What can I do to bring back the last HDD and is it an error in possible cable malfunction or ?
My System SpecsSystem Spec
22 Dec 2014   #7
eracet

Windows 7 64 Pro
 
 

Ok I removed one HDD , that seemed to be causing issues.. I was wrong.
After disabling IDE ATA/ATAPI controllers, the issue came back.
Was running ok for a day with no latency issues.
I re-enabled after everything seemed ok for the day. Issue came back.
Now I re-disabled them removed a HDD and the issue is back
My System SpecsSystem Spec
22 Dec 2014   #8
eracet

Windows 7 64 Pro
 
 

I messed back and forth with IDE ATA/ATAPI controllers.
Back and forth turning some off and then back on.

Was unable to troubleshoot any specific ones that are causing issues.

So I opened resource monitor and watched Disk read and write rate.

Noticed carbonite (Cloud Backup) was running on multiple drives for read, for backup purposes.

When putting Carbonite on pause it seemed to stop any latency from happening.

Could this be related to carbonite?

I also have new SATA cables coming that I may try to plug in 2 of my HDD into the controller card I have on PCI and see if that makes any difference.

Does anyone have any other suggestions,
Considered BIOS flash as well.
My System SpecsSystem Spec
28 Dec 2014   #9
eracet

Windows 7 64 Pro
 
 

Update: Flashed new bios

Still points to carbonite pausing seems to decrease lag.

Only issue I have is I have a Generic USB hub conflict in device manager.

Having issue figuring out where it is coming from.
May end up disconnection all USB devices and see if it still shows,

I really only see 5 hubs and it shows 6 but then again it shows duplicates of a lot of different ones.
My System SpecsSystem Spec
30 Dec 2014   #10
eracet

Windows 7 64 Pro
 
 

Talked to Carbonite for 2 hours , resolved nothing.
I did notice that when installing a program or any accessing to drives that happens I do get lag and program unresponsiveness.
All Device conflicts are fixed, had a bad USB hub.
Put all new SATA cables on all drives.
Carbonite "experts" mentioned that there software is working good, but may be some registry leak.
I really don't want to do a registry "fixer" but not sure what else to do.

Did a system restore point and then it gave me lag for a little bit.
My System SpecsSystem Spec
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 Random Lag, possibly explorer.Troubleshooting issues.




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