Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Performance Issues with my Sisters' Laptop

01 Jan 2015   #11
Jesse Williams

Windows 10 Home 64-bit
 
 

Malwarebytes Anti-Malware
www.malwarebytes.org
Scan Date: 1/1/2015
Scan Time: 3:40:22 PM
Logfile:
Administrator: Yes
Version: 2.00.4.1028
Malware Database: v2015.01.01.06
Rootkit Database: v2014.12.30.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Cindy
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 500875
Time Elapsed: 46 min, 8 sec
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
Processes: 0
(No malicious items detected)
Modules: 0
(No malicious items detected)
Registry Keys: 0
(No malicious items detected)
Registry Values: 0
(No malicious items detected)
Registry Data: 0
(No malicious items detected)
Folders: 0
(No malicious items detected)
Files: 5
PUP.Optional.MySearchDial.A, C:\Users\Mariah\AppData\Roaming\Mozilla\Firefox\Profiles\se9kes5f.default\user.js, Good: (), Bad: (user_pref("extensions.mysearchdial.excTlbr", false), ,[7c854e1b235966d0c2ef1ba32ed71be5]
PUP.Optional.MySearchDial.A, C:\Users\Mariah\AppData\Roaming\Mozilla\Firefox\Profiles\se9kes5f.default\user.js, Good: (), Bad: (.instlRef", "");

user_pref("extensions.mysear), ,[53ae81e857256ec8e4cdbb0359ac916f]
PUP.Optional.MySearchDial.A, C:\Users\Mariah\AppData\Roaming\Mozilla\Firefox\Profiles\se9kes5f.default\user.js, Good: (), Bad: (
.instlRef", "");

user_pref("extensions.mysearch), ,[5ca5402937451d19c8e97549be47659b]
PUP.Optional.MySearchDial.A, C:\Users\Mariah\AppData\Roaming\Mozilla\Firefox\Profiles\se9kes5f.default\user.js, Good: (), Bad: (nstlRef", "");

user_pref("extensions.mysearchdial.excTlbr", false);
user_pref("extensions.mysearchdi), ,[be43442597e52313e3ce6856ff066d93]
PUP.Optional.MySearchDial.A, C:\Users\Mariah\AppData\Roaming\Mozilla\Firefox\Profiles\se9kes5f.default\user.js, Good: (), Bad: (al.excTlbr", false);
user_pref("extensions), ,[da27adbc2b51102611a01ca234d1e51b]
Physical Sectors: 0
(No malicious items detected)

(end)

This is what Malwarebytes picked up. I will now run Ccleaner and then Adware Cleaner.


My System SpecsSystem Spec
.
01 Jan 2015   #12
Jesse Williams

Windows 10 Home 64-bit
 
 

Should I run the free version of Ccleaner or the trial version?
My System SpecsSystem Spec
01 Jan 2015   #13
maxie

windows 7 home 64bit
 
 

Do not forget the System Scan ...
My System SpecsSystem Spec
.

01 Jan 2015   #14
Jesse Williams

Windows 10 Home 64-bit
 
 

I ran the scan, and it didn't find any integrity violations.
My System SpecsSystem Spec
01 Jan 2015   #15
maxie

windows 7 home 64bit
 
 

Use the Free Version ... Read the Link below ...


CCleaner - Delete Junk Files
My System SpecsSystem Spec
01 Jan 2015   #16
Jesse Williams

Windows 10 Home 64-bit
 
 

Okay
My System SpecsSystem Spec
01 Jan 2015   #17
Jesse Williams

Windows 10 Home 64-bit
 
 

Okay. Now, I am ready to use AdwCleaner. Can you send me the link?
My System SpecsSystem Spec
01 Jan 2015   #18
maxie

windows 7 home 64bit
 
 

My System SpecsSystem Spec
01 Jan 2015   #19
Jesse Williams

Windows 10 Home 64-bit
 
 

Thanks Maxie.
My System SpecsSystem Spec
01 Jan 2015   #20
Jesse Williams

Windows 10 Home 64-bit
 
 

Seems to be running better now. Thanks indianacarnie and maxie for your help. I appreciate it.
My System SpecsSystem Spec
Reply

 Performance Issues with my Sisters' Laptop




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Monthly Scan on my Sisters' Computer
So, I did a monthly scan on my sisters' computer with Malwarebytes. The scan results were PUPs, and those PUPs were MySearchDial. I have followed Maxie's (Brian's) suggestion on removing them. But, unfortunately there is no MySearchDial installed on the computer under installed programs. I reset IE...
System Security
Disk partion help with sisters laptop
Hello hoping you could help im having a similar problem...It's to do with the disk partitions ill post a snip see if you guys can advise what i need to be doing thanks in advance.
General Discussion
Boot Performance Issues
I have noticed over the last two months some slow boot times. I have turned off some of the unnecassary startup programs and noticed a lot of errors in the event log. I was wondering if anyone could help me understand what the mean. Here is a couple of the log reports Log Name:...
Performance & Maintenance
My sisters Laptop - Bluescreen
Hi all Just had my sis give me her laptop Recently put in a new hard drive for her as the old one failed. Resinstalled what she needs however now its bluescreening I dont know when or where this occurs as everything is ok at the moment Can anyone point me in the right direction please??...
BSOD Help and Support
Wit's End over performance issues
Ok, so I'm going to go insane over this computer. I have a year old Asus laptop that about a week or two ago started experiencing slowdowns while gaming. At first I thought it was a internet related issue, as I was on wireless and I was seeing pings of 300ish (I had these pings for a while, no...
Gaming
performance issues going from x86 to x64
I have an HTPC that I use for watching Netflix and hulu and photo editing. I have been using windows 7 Pro x86 for about 3 weeks flawlessly. I have done a clean install to Pro x64 and now my video quality in Netflix has become almost unwatchable. I just did internet speed test with Speedtest.net -...
Music, Pictures & Video


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 13:29.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App