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Windows 7: sfc scan cannot repair member files: options?

13 Jan 2015   #1
qphenic

Windows 7 Home Premium 64-bit
 
 
sfc scan cannot repair member files: options?

Have run sfc scan multiple times, always with same result: identification of a half dozen system files that are corrupt and cannot be repaired. My question is: can I somehow replace these individual files from recovery media? Or is there another easier way to go?

Sony did not provide installation disks, but I created recovery dvds (3 disks in all) immediately after purchase 5 years ago. So I have those.

Relevant items from most recent scan log below. Any help will be immensely appreciated. Have been troubleshooting for days and am now down to this.


2015-01-13 18:29:32, Info CSI 0000033e [SR] Beginning Verify and Repair transaction
2015-01-13 18:29:32, Info CSI 00000340 [SR] Cannot repair member file [l:24{12}]"esentprf.ini" of Microsoft-Windows-ExtensibleStorageEngine-PerformanceMonitoring.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-01-13 18:29:32, Info CSI 00000342 [SR] Cannot repair member file [l:34{17}]"Accessibility.dll" of Accessibility, Version = 6.1.7601.18523, pA = PROCESSOR_ARCHITECTURE_MSIL (8), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:b03f5f7f11d50a3a}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-01-13 18:29:32, Info CSI 00000344 [SR] Cannot repair member file [l:24{12}]"tintlgnt.ime" of Microsoft-Windows-IME-Traditional-Chinese-Core, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_IA32_ON_WIN64 (10), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-01-13 18:29:32, Info CSI 00000346 [SR] Cannot repair member file [l:18{9}]"tapi3.dll" of Microsoft-Windows-TAPI3, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_IA32_ON_WIN64 (10), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-01-13 18:29:32, Info CSI 00000348 [SR] Cannot repair member file [l:20{10}]"txflog.dll" of Microsoft-Windows-COM-ComPlus-Runtime-TXFLOG, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-01-13 18:29:32, Info CSI 0000034a [SR] Cannot repair member file [l:22{11}]"msvfw32.dll" of Microsoft-Windows-Video-For-Windows, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-01-13 18:29:32, Info CSI 0000034c [SR] Cannot repair member file [l:20{10}]"txflog.dll" of Microsoft-Windows-COM-ComPlus-Runtime-TXFLOG, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-01-13 18:29:32, Info CSI 0000034d [SR] This component was referenced by [l:202{101}]"Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.WindowsFoundationDelivery"
2015-01-13 18:29:32, Info CSI 00000350 [SR] Could not reproject corrupted file [ml:48{24},l:46{23}]"\??\C:\Windows\SysWOW64"\[l:20{10}]"txflog.dll"; source file in store is also corrupted
2015-01-13 18:29:32, Info CSI 00000352 [SR] Cannot repair member file [l:24{12}]"tintlgnt.ime" of Microsoft-Windows-IME-Traditional-Chinese-Core, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_IA32_ON_WIN64 (10), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-01-13 18:29:32, Info CSI 00000353 [SR] This component was referenced by [l:202{101}]"Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.WindowsFoundationDelivery"
2015-01-13 18:29:32, Info CSI 00000356 [SR] Could not reproject corrupted file [ml:48{24},l:46{23}]"\??\C:\Windows\SysWOW64"\[l:24{12}]"tintlgnt.ime"; source file in store is also corrupted
2015-01-13 18:29:32, Info CSI 00000358 [SR] Cannot repair member file [l:18{9}]"tapi3.dll" of Microsoft-Windows-TAPI3, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_IA32_ON_WIN64 (10), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-01-13 18:29:32, Info CSI 00000359 [SR] This component was referenced by [l:202{101}]"Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.WindowsFoundationDelivery"
2015-01-13 18:29:32, Info CSI 0000035c [SR] Could not reproject corrupted file [ml:48{24},l:46{23}]"\??\C:\Windows\SysWOW64"\[l:18{9}]"tapi3.dll"; source file in store is also corrupted
2015-01-13 18:29:32, Info CSI 0000035e [SR] Cannot repair member file [l:22{11}]"msvfw32.dll" of Microsoft-Windows-Video-For-Windows, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-01-13 18:29:32, Info CSI 0000035f [SR] This component was referenced by [l:202{101}]"Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.WindowsFoundationDelivery"
2015-01-13 18:29:32, Info CSI 00000362 [SR] Could not reproject corrupted file [ml:48{24},l:46{23}]"\??\C:\Windows\SysWOW64"\[l:22{11}]"msvfw32.dll"; source file in store is also corrupted
2015-01-13 18:29:32, Info CSI 00000364 [SR] Cannot repair member file [l:24{12}]"esentprf.ini" of Microsoft-Windows-ExtensibleStorageEngine-PerformanceMonitoring.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-01-13 18:29:32, Info CSI 00000365 [SR] This component was referenced by [l:266{133}]"Microsoft-Windows-WindowsFoundation-LanguagePack-Package~31bf3856ad364e35~amd64~en-US~6.1.7601.17514.Windows Foundation Language Pack"
2015-01-13 18:29:32, Info CSI 00000368 [SR] Could not reproject corrupted file [ml:520{260},l:58{29}]"\??\C:\Windows\Inf\ESENT\0409"\[l:24{12}]"esentprf.ini"; source file in store is also corrupted
2015-01-13 18:29:32, Info CSI 0000036a [SR] Cannot repair member file [l:34{17}]"Accessibility.dll" of Accessibility, Version = 6.1.7601.18523, pA = PROCESSOR_ARCHITECTURE_MSIL (8), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:b03f5f7f11d50a3a}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-01-13 18:29:32, Info CSI 0000036b [SR] This component was referenced by [l:158{79}]"Package_3_for_KB2937610~31bf3856ad364e35~amd64~~6.1.1.3.2937610-313_neutral_GDR"
2015-01-13 18:29:32, Info CSI 0000036e [SR] Could not reproject corrupted file [ml:520{260},l:98{49}]"\??\C:\Windows\Microsoft.NET\Framework\v2.0.50727"\[l:34{17}]"Accessibility.dll"; source file in store is also corrupted
2015-01-13 18:29:32, Info CSI 00000370 [SR] Repair complete
2015-01-13 18:29:32, Info CSI 00000371 [SR] Committing transaction
2015-01-13 18:29:33, Info CSI 00000375 [SR] Verify and Repair Transaction completed. All files and registry keys listed in this transaction have been successfully repaired


My System SpecsSystem Spec
.
15 Jan 2015   #2
qphenic

Windows 7 Home Premium 64-bit
 
 

Looking back over prior threads that bear some similarity to mine, it seems like Tom982 may be the problem slayer I need to hear from. Tom982, are you out there . . .
My System SpecsSystem Spec
15 Jan 2015   #3
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

Run a startup/repair. Startup Repair
My System SpecsSystem Spec
.

16 Jan 2015   #4
qphenic

Windows 7 Home Premium 64-bit
 
 

I'll give this a try whs, thank you.
My System SpecsSystem Spec
16 Jan 2015   #5
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Ignore the title and follow this tutorial:
Windows Update Posting Instructions

You don't have to run SFC again, just run SURT and then follow the posting instructions
basically, you'll zip the cbs folder, not just the log

if it's too big to post on the thread, post the zip the cbs.log and chksur.log and post that to get the analysis started
My System SpecsSystem Spec
18 Jan 2015   #6
qphenic

Windows 7 Home Premium 64-bit
 
 

Sorry for slow response, Slartybart. Not to be outdone by computer, dishwasher broke, necessitating time consuming intervention. So let's see if I can attach zipped CBS folder files ... okay, had to copy out cbs and chksur logs into separate folder. Here it is ... and please note, have not yet run startup repair as whs suggested.

testlog1.zip


My System SpecsSystem Spec
18 Jan 2015   #7
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Thanks qphenic

I boiled down your CBS log to
Code:
[SR] Cannot repair member file [l:18{9}]"tapi3.dll" of Microsoft-Windows-TAPI3, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_IA32_ON_WIN64 (10), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
[SR] Cannot repair member file [l:20{10}]"txflog.dll" of Microsoft-Windows-COM-ComPlus-Runtime-TXFLOG, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
[SR] Cannot repair member file [l:22{11}]"WMADMOE.DLL" of Microsoft-Windows-WMADMOE, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
[SR] Cannot repair member file [l:22{11}]"msvfw32.dll" of Microsoft-Windows-Video-For-Windows, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
[SR] Cannot repair member file [l:24{12}]"esentprf.ini" of Microsoft-Windows-ExtensibleStorageEngine-PerformanceMonitoring.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
[SR] Cannot repair member file [l:24{12}]"tintlgnt.ime" of Microsoft-Windows-IME-Traditional-Chinese-Core, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_IA32_ON_WIN64 (10), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
[SR] Cannot repair member file [l:34{17}]"Accessibility.dll" of Accessibility, Version = 6.1.7601.18523, pA = PROCESSOR_ARCHITECTURE_MSIL (8), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:b03f5f7f11d50a3a}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
[SR] Could not reproject corrupted file [ml:48{24},l:46{23}]"\??\C:\Windows\SysWOW64"\[l:18{9}]"tapi3.dll"; source file in store is also corrupted
[SR] Could not reproject corrupted file [ml:48{24},l:46{23}]"\??\C:\Windows\SysWOW64"\[l:20{10}]"txflog.dll"; source file in store is also corrupted
[SR] Could not reproject corrupted file [ml:48{24},l:46{23}]"\??\C:\Windows\SysWOW64"\[l:22{11}]"WMADMOE.DLL"; source file in store is also corrupted
[SR] Could not reproject corrupted file [ml:48{24},l:46{23}]"\??\C:\Windows\SysWOW64"\[l:22{11}]"msvfw32.dll"; source file in store is also corrupted
[SR] Could not reproject corrupted file [ml:48{24},l:46{23}]"\??\C:\Windows\SysWOW64"\[l:22{11}]"WMADMOE.DLL"; source file in store is also corrupted
[SR] Could not reproject corrupted file [ml:48{24},l:46{23}]"\??\C:\Windows\SysWOW64"\[l:22{11}]"msvfw32.dll"; source file in store is also corrupted
[SR] Could not reproject corrupted file [ml:48{24},l:46{23}]"\??\C:\Windows\SysWOW64"\[l:24{12}]"tintlgnt.ime"; source file in store is also corrupted
[SR] Could not reproject corrupted file [ml:520{260},l:58{29}]"\??\C:\Windows\Inf\ESENT\0409"\[l:24{12}]"esentprf.ini"; source file in store is also corrupted
[SR] Could not reproject corrupted file [ml:520{260},l:98{49}]"\??\C:\Windows\Microsoft.NET\Framework\v2.0.50727"\[l:34{17}]"Accessibility.dll"; source file in store is also corrupted
[SR] This component was referenced by [l:158{79}]"Package_3_for_KB2937610~31bf3856ad364e35~amd64~~6.1.1.3.2937610-313_neutral_GDR"
[SR] This component was referenced by [l:202{101}]"Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.WindowsFoundationDelivery"
[SR] This component was referenced by [l:206{103}]"Microsoft-Windows-Media-Format-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.WindowsMediaFormatRuntime"
[SR] This component was referenced by [l:266{133}]"Microsoft-Windows-WindowsFoundation-LanguagePack-Package~31bf3856ad364e35~amd64~en-US~6.1.7601.17514.Windows Foundation Language Pack"
But I'll have to put out a call for help. Hang on - the CBS repair folks are always busy.

Bill
.
My System SpecsSystem Spec
18 Jan 2015   #8
qphenic

Windows 7 Home Premium 64-bit
 
 

Thanks!!
My System SpecsSystem Spec
19 Jan 2015   #9
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I've uploaded a file - qphaa.zip - to my OneDrive at Noel's OneDrive
Please download and save it.

Right-click on the saved file and select Extract all...
Change the target to C:\ and click on Extract
Close all windows (it would be a good idea to print these instructions!)

Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
Pick that
You'll have to log in with your username and password.

Pick the option to use a Command Prompt
At the prompt type
DIR C:\qphaa
hit the enter key - if you get a 'Not Found' error try
DIR D:\qphaa
or
DIR E:\qphaa



The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...



XCOPY <drive>:\qphaa <drive>:\windows\winsxs /y /i /s /v /h



(e.g. XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )



run the command (it should take almost no time) and when the prompt returns, type
EXIT
and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

Now run SFC /SCANNOW in an Elevated Command Prompt
then reboot and upload the new CBS.log file to your reply
My System SpecsSystem Spec
19 Jan 2015   #10
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Quote   Quote: Originally Posted by qphenic View Post
Thanks!!
Thank Noel, he's the one who will actually help you. I'm only playing a facilitator role.

Thanks Noel

Bill
.
My System SpecsSystem Spec
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