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Windows 7: Laptop taking 10+ minutes to start up, constant blackscreen

16 Jan 2015   #1
Xylisithe

Microsoft Windows 7 Ultimate 64-bit
 
 
Laptop taking 10+ minutes to start up, constant blackscreen

My best friends laptop has been taking 10+ minutes to start up the past couple days, always in a constant black screen with the cursor sometimes appearing, but never moving. Unsure of what may be causing the issue.

Here are the computer specs, will provide any more information if needed:



UPDATE:

Now the black screen is no longer happening, but all programs are becoming constantly unresponsive.


My System SpecsSystem Spec
.
16 Jan 2015   #2
matts6887

Windows 7 ultimate 64-bit
 
 

if its taking that long to start up; which it shouldnt. i would give it a thorough cleaning for malware, spyware, and adware. Those 3 things when they infect the system can cause the system to slow way way down. I would scan for those 3 things; download, install, and run the following programs from the following links:

Downloading AdwCleaner

SUPERAntiSpyware - Downloading File

https://www.malwarebytes.org/mwb-download/

Then; once you do that; I would also do a disk defrag. Click start, programs, accessories, system tools, then disk defragmenter and let that run. Give these steps a shot and see if it helps resolve the issue(s).
My System SpecsSystem Spec
16 Jan 2015   #3
Ranger4

Windows 7 Home Premium 64 bit sp1
 
 

Quote   Quote: Originally Posted by matts6887 View Post
if its taking that long to start up; which it shouldnt. i would give it a thorough cleaning for malware, spyware, and adware. Those 3 things when they infect the system can cause the system to slow way way down. I would scan for those 3 things; download, install, and run the following programs from the following links:

Downloading AdwCleaner

SUPERAntiSpyware - Downloading File

https://www.malwarebytes.org/mwb-download/

Then; once you do that; I would also do a disk defrag. Click start, programs, accessories, system tools, then disk defragmenter and let that run. Give these steps a shot and see if it helps resolve the issue(s).
Just a quick note. I see the laptop has a SSD, so do NOT defrag that. SSDs should not be defragged.
My System SpecsSystem Spec
.

17 Jan 2015   #4
Xylisithe

Microsoft Windows 7 Ultimate 64-bit
 
 

Followed the suggested and did not see any improvements apart from the fact the cursor is now no longer having an issue.

No issues in safe mode.
My System SpecsSystem Spec
17 Jan 2015   #5
PlatypusKnight

Dual Boot Win 8.1 x64; Win 7 SP1 x64
 
 

Hi Xylisithe,

Does your friend have any of the following programs installed:

Fences,
DAEMON Tools,
VistaSwitcher,
TeraCopy?
My System SpecsSystem Spec
18 Jan 2015   #6
Xylisithe

Microsoft Windows 7 Ultimate 64-bit
 
 

Quote   Quote: Originally Posted by PlatypusKnight View Post
Hi Xylisithe,

Does your friend have any of the following programs installed:

Fences,
DAEMON Tools,
VistaSwitcher,
TeraCopy?
No, they do not.
My System SpecsSystem Spec
18 Jan 2015   #7
PlatypusKnight

Dual Boot Win 8.1 x64; Win 7 SP1 x64
 
 

Hmmm. . .

If the machine is booting into safe mode and you experience no issues it almost certainly has to be an image issue.

Perhaps a recent Windows update introduced a conflict.

Please follow the steps here and let me know what results:

Troubleshoot Application Conflicts by Performing a Clean Startup
My System SpecsSystem Spec
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 Laptop taking 10+ minutes to start up, constant blackscreen




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