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Windows 7: Random freezes requiring Hard Reboot

01 Feb 2015   #11
Beneathsands

Win7 Ult
 
 

Quote   Quote: Originally Posted by gregrocker View Post
Will it install any Updates? Try again.

What drivers are missing in Device Manager now? What display driver is installed? Chipset? Check Sata controller

Did you test the RAM - Test with Memtest86+ ?

What installation media did you use? Latest version?

What is the SATA controller setting in BIOS? Is there a newer BIOS version?
Updates are installing as we speak, last few times ive managed to get a few dozen installed before it crashes again.

Only missing driver atm is USB controller, display driver is NVIDIA Geforce GTX 760, which is correct, but likely not fully updated. Chipset is AMD RD9x0 Rev 02. I have no idea how to check Sata controller.

Ram has passed memtest several times

Instalation media was my Win7 Ult disk, no clue on latest version

Ill check the sata controller setting in the BIOS, Im fairly certain that the BIOS is up to date, but having just wiped and reinstalled, I suppose that's in question


My System SpecsSystem Spec
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01 Feb 2015   #12
Beneathsands

Win7 Ult
 
 

I switched the HDD from IDE to AHCI, and that hasnt seemed to work. I had to reinstall windows again, and it's crashing during windows update again
My System SpecsSystem Spec
01 Feb 2015   #13
gregrocker

 

Can you try another hard drive? Strange that there were no freezes with HD disconnected running on boot disk.
My System SpecsSystem Spec
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01 Feb 2015   #14
Beneathsands

Win7 Ult
 
 

Crashed again with a different HDD, wondering if the pepermint thing wasn't a fluke.
My System SpecsSystem Spec
01 Feb 2015   #15
gregrocker

 

Are you overclocking?

Do you have four sticks of 4gb RAM installed? Try running with one pair at a time, then add another if there is no problem. That amount of RAM is a red flag.

You can stress the CPU to try to induce the condition by running Prime95.

Next you can stress the GPU by running FurMark: VGA Stress Test.

If you can change out your video card, or unplug it to use onboard chip, this may be revealing.

Did the condition occur before you installed AVG which is problematic bloatware now?

Did you change out the AV and monitor core temps from Troubleshooting Steps for Windows 7 ?
My System SpecsSystem Spec
01 Feb 2015   #16
Beneathsands

Win7 Ult
 
 

It's 2 sticks of 8, im currently running with only one, ill update shortly. Ive run prime 95 and furmark, though i may not have let them run long enough.
I dont have another video card to use, and my MB doesn't have on board video.
This problem definitely occured before i used AVG, and i only used it briefly.
Im not currently using any AV, though id be very suprised to learn that not using an AV is causing my computer to unrecoverably freeze constantly, and i have no clue what my core temp should be on an octo core running 4.7 ghz
My System SpecsSystem Spec
02 Feb 2015   #17
gregrocker

 

The tutorial suggests to install Core Temp to monitor temps in system tray. It shows what the Max is for your CPU.

I'll let you catch up with the other skipped Troubleshooting Steps for Windows 7
since these often turn up the problem if completed.
My System SpecsSystem Spec
02 Feb 2015   #18
Beneathsands

Win7 Ult
 
 

In that case, it's max is 90 and im ranging from 25-60 at any given time
My System SpecsSystem Spec
02 Feb 2015   #19
Beneathsands

Win7 Ult
 
 

Ok, the culprit seems to be Error ID 10010, but a cursory google search turned up very little as it pertains to Win7, mostly focusing on Windows Server or XP.
Advice?
My System SpecsSystem Spec
02 Feb 2015   #20
gregrocker

 

If you're performing Troubleshooting Steps for Windows 7
it specifically says to search the error's verbatim text and number. So we would need to see the actual text of the error and not just the number.

If this is not what you're doing perhaps you should explain in full what you are doing?

How did you come upon this error and what makes you connect it to the issue?
My System SpecsSystem Spec
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 Random freezes requiring Hard Reboot




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