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Windows 7: Toshiba Laptop With Blinking Underscore With Unknown Cause

20 Feb 2015   #11
Quartet

Windows 7 Home Premium x64
 
 

Hello, and as always, sorry for not replying.

He figured that the problem was that there really was no operating system on the computer. He then installed Ubuntu to test the computer to find out if there was anything major that was wrong with the computer. Then he uninstalled Ubuntu and told us that we should order a disk to reinstall Windows 7. We got the disk, and attempted to install the operating system. When the install was finishing, the computer turned off all of the sudden. Now every time the install is close to finishing, it does that. That is the only real problem now.

Please Help!


My System SpecsSystem Spec
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20 Feb 2015   #12
Quartet

Windows 7 Home Premium x64
 
 

Also, the Ubuntu install was successful and went very smoothly. But for some reason the Windows 7 install does this. Perhaps the problem is overheating, because that may cause the computer to turn off. The Ubuntu install did not seem make as much noise or increase temperatures during the install.
My System SpecsSystem Spec
21 Feb 2015   #13
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Ok well if you reckon it is the temps and it could possibly be just that if the machine is off any age and by that I mean over say three years old because the thermal compound on the CPU / graphics chip can dry out.
Run this while you can and post back the temps https://www.piriform.com/speccy

Now if the compound is at fault it is able to be reapplied as long as you are confident enough to do that.
My System SpecsSystem Spec
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21 Feb 2015   #14
Quartet

Windows 7 Home Premium x64
 
 

Well, I installed Windows by being in a cold area and having the computer sit near a cold object, so that works.

The temperature and CPU are the two main problems now. When I open Task Manager the CPU usage is at 100%. That is odd considering I just installed Windows. I am also trying to configure the Norton Antivirus protection, but while everything is updating, the computer turns off, most likely due to overheating and the CPU. It could be a virus, but I cannot know until Norton is setup.
My System SpecsSystem Spec
12 Mar 2015   #15
Quartet

Windows 7 Home Premium x64
 
 

Thank You

I would like to thank you for all you have done. You have been a great help in my endeavors. I know I haven't replied in a very long time, but that is only due to the fact that the problem has been fixed. I left this experience more knowledgeable.
My System SpecsSystem Spec
14 Mar 2015   #16
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

That's no problem mate late replying we all get tied up but just what was the problem then am curious?
My System SpecsSystem Spec
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 Toshiba Laptop With Blinking Underscore With Unknown Cause




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