Windows 7 Ultimate 64 bit won't go in standby

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  1. Posts : 31
    Windows 7 64 bit Ultimate
    Thread Starter
       #21

    I disable all not Microsoft service but Norton 360 won't be disable.

    ....Continue....


    Now i try to disable service not Microsoft and startup element, the tab to the right "Services".

    I try also to uninstall Norton 360, but the issue remain

    Another problem perhaps connect with hibernate issue

    Diring shutdown or restart appears this screen without indication about program or software that cause this.

    "Waiting to close of program in..."
    Attached Thumbnails Attached Thumbnails Windows 7 Ultimate 64 bit won't go in standby-immagine_3.jpg  
    Last edited by Lorenzo Farina; 22 Feb 2015 at 15:02.
      My Computer


  2. Posts : 6,330
    Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64 +Linux_VMs +Chromium_VM
       #22

    The only other thing I can think of is look in Event Viewer after you click on Hibernate.
    See if there is any error there.
      My Computer


  3. Posts : 31
    Windows 7 64 bit Ultimate
    Thread Starter
       #23

    Can i reinstall windows 7 without delete software an programm actually install.

    With a usb key i can't update.
      My Computer


  4. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #24

    Take a look through this tutorial by Brink and see if that is what you want.

    Repair Install
      My Computer


  5. Posts : 6,330
    Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64 +Linux_VMs +Chromium_VM
       #25

    I agree with Layback Bear.

    It's not normal to have W7 Ultimate on a pre-built (HP) PC.
    Who installed Ultimate, and do you have the license key ?
      My Computer


  6. Posts : 31
    Windows 7 64 bit Ultimate
    Thread Starter
       #26

    Yes i have licence key

    I have installed Ultimate 7 normally.

    This is not the problem

    Standby works normal
      My Computer


  7. Posts : 31
    Windows 7 64 bit Ultimate
    Thread Starter
       #27

    DavidE said:
    I agree with Layback Bear.

    It's not normal to have W7 Ultimate on a pre-built (HP) PC.
    Who installed Ultimate, and do you have the license key ?

    I don't understand the problem about the license key.

    If you want i can send you photos for box and card with serial (serial license key will be hide naturally).

    Thanks for you help :)
      My Computer


  8. Posts : 6,330
    Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64 +Linux_VMs +Chromium_VM
       #28

    I didn't mean it's a problem.
    I just said it's unusual and asked a question.
    No need to send photos, and DON'T EVER post your license key or give it to anyone.

    So the PC sleeps, but does not hibernate, right ?

    You could try manually running the Hibernate command to see if it shows any errors.
    To do this, open a Command Prompt window and run this command:
    shutdown /h
      My Computer


  9. Posts : 31
    Windows 7 64 bit Ultimate
    Thread Starter
       #29

    strage message : "impossible to find specificate file (2)"
      My Computer


  10. Posts : 6,330
    Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64 +Linux_VMs +Chromium_VM
       #30

    That is strange, i never heard of this before

    Lets try adding the FORCE option to the command and see what happens.
    Try this command:
    shutdown /h /f
      My Computer


 
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