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Slow shutdown and boot; Short DST failed
Product Name: Hp g72 notebook pc
Operating System: Microsoft Windows 7 Home Premium (64-bit)
Laptop was running smoothly until five days ago. At that time began to freeze up various applications including live mail and others. I have run malware and virus checks with no problems identified. When I shut down and restart it takes about 10 minutes for shutdown and about 15 minutes for start up. On start up I went to F2 to check start up characteristics. ran start up test, run-in test, system tuneup. All three showed failure of the Short DST. Failure ID: RSPN3X-5617HE-XD003G-60UG03. (I'm not sure if the zeros indicated are zeros or the letter O). I tried a system restore but unfortunately my restore dates did not go back far enough.
Any suggestions would be appreciated. Can you suggest any other things that I should check? Do you need more information? From the nature of these questions, it is probably clear that my expertise in this area is quite limited. Thanks for your help.