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Windows 7: After a Virus Files missing (sfc scan shows)

12 Mar 2015   #1
Runout

Windows 7 Home Premium 64-bit
 
 
After a Virus Files missing (sfc scan shows)

I have a virus-attack but Kaspersky helped to stop this. I do a SFC SCAN and put the CBS.log in a zip.
There some files missing i need your help.

Greetings,

Runout


My System SpecsSystem Spec
.
12 Mar 2015   #2
americancritic

Windows 7 Home Premium 64-Bit SP1
 
 

Hi runout. Do you have malwarebytes installed if not please download the free version and run a full scan.

Malwarebytes Anti-Malware Free
My System SpecsSystem Spec
12 Mar 2015   #3
Runout

Windows 7 Home Premium 64-bit
 
 

Yes i have i just wanna fix that files cause i dont know how i get Thees.
My System SpecsSystem Spec
.

16 Mar 2015   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Your SFC log shows the following problems...
Code:
 Line 3612: 2015-03-12 18:54:20, Info                  CSI    00000344 [SR] Repairing 4 components
 Line 3613: 2015-03-12 18:54:20, Info                  CSI    00000345 [SR] Beginning Verify and Repair transaction
 Line 3614: 2015-03-12 18:54:20, Info                  CSI    00000346 [SR] Cannot repair member file [l:20{10}]"dmusic.dll" of Microsoft-Windows-Audio-DMusic, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 3615: 2015-03-12 18:54:20, Info                  CSI    00000347 [SR] Cannot repair member file [l:22{11}]"ifsutil.dll" of Microsoft-Windows-FileSystemUtilityLibraries, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 3616: 2015-03-12 18:54:20, Info                  CSI    00000348 [SR] Cannot repair member file [l:16{8}]"dmrc.dll" of Microsoft-Windows-mrc, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 3617: 2015-03-12 18:54:20, Info                  CSI    00000349 [SR] Cannot repair member file [l:24{12}]"sqlsrv32.dll" of Microsoft-Windows-Microsoft-Data-Access-Components-(MDAC)-ODBC-SQLServer-Driver-Dll, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
I'll post a fix later tonight, or tomorrow.
My System SpecsSystem Spec
16 Mar 2015   #5
Runout

Windows 7 Home Premium 64-bit
 
 

Thank you!!!
Best Support
My System SpecsSystem Spec
19 Mar 2015   #6
Runout

Windows 7 Home Premium 64-bit
 
 

Is it possible that the Windows Media Player have some errors cause of the missing files?
My System SpecsSystem Spec
22 Mar 2015   #7
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I've uploaded a file - rntaa.zip - to my OneDrive at Noel's OneDrive
Please download and save it.

Right-click on the saved file and select Extract all...
Change the target to C:\ and click on Extract
Close all windows (it would be a good idea to print these instructions!)

Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
Pick that
You'll have to log in with your username and password.

Pick the option to use a Command Prompt
At the prompt type
DIR C:\rntaa
hit the enter key - if you get a 'Not Found' error try
DIR D:\rntaa
or
DIR E:\rntaa



The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...



XCOPY <drive>:\rntaa <drive>:\windows\winsxs /y /i /s /v /h



(e.g. XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )



run the command (it should take almost no time) and when the prompt returns, type
EXIT
and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

Now run SFC /SCANNOW in an Elevated Command Prompt
then reboot and upload the new CBS.log file to your reply
My System SpecsSystem Spec
23 Mar 2015   #8
Runout

Windows 7 Home Premium 64-bit
 
 

Thank you very much!!!

Could I load the missing files (if there are some files missing in the future) by my self or is it better to ask you for it?
My System SpecsSystem Spec
23 Mar 2015   #9
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

If it was me I would ask for help before doing such things.
It doesn't cost anything and it's better to be safe than sorry.

If things are done correctly like from Noels post #7 nice things happen.

If one in not sure of such things and does something wrong it can be devastating.
My System SpecsSystem Spec
23 Mar 2015   #10
Runout

Windows 7 Home Premium 64-bit
 
 

Okay i just think about it cause i have thees Problem frequently in the past. But you are right. In the worth case i do something wrong.

I just have to thank you again Noel.


Greetings,


Runout
My System SpecsSystem Spec
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