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Windows 7: Computer restarts when playing graphic intensive games

02 Apr 2015   #11
carwiz

Windows 7 Pro-x64
 
 

Are you over-clocking anything? If you are, STOP and return the settings to default.


My System SpecsSystem Spec
.
02 Apr 2015   #12
antilegacy

Windows 7 home premium
 
 

I have not overclocked anything. The graphics card is the superclocked version, but i wouldn't even know how to overclock at this point.
My System SpecsSystem Spec
02 Apr 2015   #13
carwiz

Windows 7 Pro-x64
 
 

Run the System File Checker using Option Two. Report back any console messages about errors.
My System SpecsSystem Spec
.

02 Apr 2015   #14
antilegacy

Windows 7 home premium
 
 

I've ran that a few times, but I'll run it again and post results. Doing it now.
My System SpecsSystem Spec
02 Apr 2015   #15
antilegacy

Windows 7 home premium
 
 

Came back with no errors.
My System SpecsSystem Spec
02 Apr 2015   #16
carwiz

Windows 7 Pro-x64
 
 

Download and run the Emsisoft Emergency Kit. It's portable so there's no install but it does need to update. It will take a few minutes to update the signatures. After that, click on scan.
My System SpecsSystem Spec
02 Apr 2015   #17
antilegacy

Windows 7 home premium
 
 

Scan just finished. Found some adware, but nothing that would explain crashing.
My System SpecsSystem Spec
02 Apr 2015   #18
carwiz

Windows 7 Pro-x64
 
 

I'm curious, why would you say that? No AV finds everything. It means your system is infected. Reboot and try your test again.
My System SpecsSystem Spec
02 Apr 2015   #19
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {ffffffffc0000005, fffff8800107bdb1, fffff880033703d8, fffff8800336fc30}

Probably caused by : EtronXHCI.sys ( EtronXHCI+9db1 )

Followup: MachineOwner
---------

start             end                 module name
fffff880`01072000 fffff880`01085500   EtronXHCI T (no symbols)           
    Loaded symbol image file: EtronXHCI.sys
    Image path: \SystemRoot\System32\Drivers\EtronXHCI.sys
    Image name: EtronXHCI.sys
    Timestamp:        Tue Jul 26 07:00:56 2011 (4E2DE090)
    CheckSum:         00020826
    ImageSize:        00013500
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
The Etron USB3.0 driver is outdated. As far as I know it is an OEM version only, so if one ins't available from Gigabyte as an update, you have have to uninstall it and leave it uninstalled.
My System SpecsSystem Spec
02 Apr 2015   #20
antilegacy

Windows 7 home premium
 
 

I did run the OCCT test again after the scan finished. It causes another restart =\.

Also I already updated the Etron 3.0 driver. That was the first thing I did to try to fix this problem. Unfortunately there haven't been any dumps since then though to help me diagnose the problem.

I was able to play 90+ hours of dragon age inquisition without ever crashing, then it just started happening after an hour and a half of playing. I installed the latest drivers for everything I could find on gigabytes website. I was able to play for 3 hours, before it crashing. Then I saw there were 2 services that were acting up around the time of the crashes(one was adobe flash player auto-updater service, the other was the Nvidia streamer service. I disabled them and the next day I was able to play with no issues at all. Then the next day it started crashing before even an hour was up.

I've been subsequently testing every part I can think of in the computer to find the fault. I checked the RAM with memtest(9+ passes), I checked the graphics card with the Furmark and OCCT GPU test. When I tried to run any test that taxes the CPU the computer restarts. At this point I believe the fault is either in the CPU or the MOBO. But I can't figure out which one is at fault because I don't have another of either to test.
My System SpecsSystem Spec
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 Computer restarts when playing graphic intensive games




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