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Windows 7: Computer restarts when playing graphic intensive games

02 Apr 2015   #21
carwiz

Windows 7 Pro-x64
 
 

Yeah, I saw that too but the OP said he took care of it. Silly me.


My System SpecsSystem Spec
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02 Apr 2015   #22
carwiz

Windows 7 Pro-x64
 
 

How old is the build? You might try reseating the CPU cooler. Make sure both are clean and use just daub of heatsink compound. Spread it well with a credit card or similar. None is better than too much. Some of the temperature monitors don't report AMD temps very accurately. Until recent models, the AMD CPU would go up in smoke before it would attempt to throttle or save itself.

Rerun the Diagnostic Utility again. Be sure to allow time for it to gather all the files. It can take five minutes or more to complete.
My System SpecsSystem Spec
02 Apr 2015   #23
antilegacy

Windows 7 home premium
 
 

I recently added more thermal paste and reseated the heatsink. I may have used more grease than needed though. I'll have to redo it tomorrow I guess. But here's the logs.


Attached Files
File Type: zip SF_02-04-2015.zip (2.59 MB, 3 views)
My System SpecsSystem Spec
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02 Apr 2015   #24
carwiz

Windows 7 Pro-x64
 
 

Well, nothing new there.

Try the heatsink.
My System SpecsSystem Spec
02 Apr 2015   #25
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

The latest BSOD on 24 March still points to the Etron driver. There are no .dmp files that point to the CPU. What am I missing here?
My System SpecsSystem Spec
03 Apr 2015   #26
carwiz

Windows 7 Pro-x64
 
 

Quote   Quote: Originally Posted by Golden View Post
The latest BSOD on 24 March still points to the Etron driver. There are no .dmp files that point to the CPU. What am I missing here?
Yes, you are correct and I considered that but review the thread and the OP's claim. It doesn't explain the other sudden stops with no dumps. And the application faults are all over the place. It's as if the CPU is just coming to a hard halt. The sys-log ends in January now for some reason or it might shed some light on the errors.

Added:
Perhaps just disabling the USB-3 hardware to stop the driver load would help isolate the problem.
My System SpecsSystem Spec
03 Apr 2015   #27
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Mmmm.........perhaps the PSU is really shaky at high output?

OCCT does a PSU test where it maxes both CPU and GPU - the idea is to stress the PSU (heat wise). It may be worth a crack?
My System SpecsSystem Spec
03 Apr 2015   #28
antilegacy

Windows 7 home premium
 
 

I'm at work right now, so I haven't had a chance to mess with the heatsink yet to re-apply the thermal paste more sparingly. But the PSU is brand new(as in I just installed it 2 days ago when it arrived). The only time there's really a problem with the PC is when it's under a heavy load(stress test, playing Dragon age: inquisition). I can play all other games that I own without any problems what so ever. I've also moved all USB cables to the slots that aren't USB 3.0.

I had read else ware that when someone had disabled the 3.0 ports it disabled all of their USB ports.
My System SpecsSystem Spec
03 Apr 2015   #29
carwiz

Windows 7 Pro-x64
 
 

What's the make and exact model of PSU you installed? You should size the PS so that 50-60% of its rating is enough to supply the systems TDP (Total Design Power). Even the best PSUs that are rated 80+Gold or Platinum range in the 83-87%. Some may hit the low 90s but that is PEAK output efficiency. Few, if any, will sustain that output continuously.

That said, the Etron driver is still questionable. There are many problems with it documented here and on the net. The most recent version seems to be from 2012 and that's directly from Etron. The dump is showing that the driver is out of date or doesn't match. One option would be to try and force Windows to do an update and see what it finds. There must be a more recent (or different) WHQL driver available or WinDbg wouldn't have flagged the driver in the dump(s).
My System SpecsSystem Spec
03 Apr 2015   #30
antilegacy

Windows 7 home premium
 
 

Rosewill LIGHTNING-1000 Continuous 1000W & 50 Degree C Power Supply - Newegg.com <-This is the PSU that I bought in the last week and installed. The Amps and Watts are a bit higher than I actually need. According to voltage calculators I need a minimum of 650 watts.

I will check on the Etron driver again, but I got that from the gigabyte website for my MOBO. Maybe I'll try the etron website directly for a more up to date version? I have told windows to search for updates.

When I get home the first thing I'm going to do is re-seat the heatsink and apply new thermal paste(since I know I added too much).
My System SpecsSystem Spec
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 Computer restarts when playing graphic intensive games




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