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Windows 7: Performing SFC/SCANNOW yields inconsistent result

23 May 2015   #11
angelbeats96

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by DavidE View Post
Go to Control Panel > Programs and Features.
Is Opera listed in your installed programs ?
If it is, uninstall it.

Something you downloaded and installed may have installed Opera (without you realizing it).
When installing ANYTHING, we now have to pay close attention to every screen to make sure things don't sneak in.
When installing, always use the Advanced installer option, and read everything carefully.
You often have to uncheck options so unwanted goodies don't get installed on the PC by the installer default setings.
It's not listed as one of the installed programs. I'm guessing I might have installed it a few years back and deleted it, though not 100%.

Yes I should pay more attention when I install something. I always go with "recommended" installation and that seems to install unwanted programs as well.


My System SpecsSystem Spec
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30 May 2015   #12
angelbeats96

Windows 7 Ultimate x64
 
 

Bumping the thread for solution.
My System SpecsSystem Spec
30 May 2015   #13
carwiz

Windows 7 Pro-x64
 
 

Quote   Quote: Originally Posted by angelbeats96 View Post
A week ago, a random disk check was performed on C drive after certain restart despite the fact that I didn't set it up to run.
This would indicate you have a failing disk. Windows will automatically setup a disk check at next boot when it senses a faulty disk. This should be a warning to you to start looking for a new drive.
My System SpecsSystem Spec
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31 May 2015   #14
angelbeats96

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by carwiz View Post
Quote   Quote: Originally Posted by angelbeats96 View Post
A week ago, a random disk check was performed on C drive after certain restart despite the fact that I didn't set it up to run.
This would indicate you have a failing disk. Windows will automatically setup a disk check at next boot when it senses a faulty disk. This should be a warning to you to start looking for a new drive.
Even if it only happened once only? And the fact that it never happened before?

I've attached the check disk log (first result)... Although it mentions "one of the disks" it says that my C drive was scanned so I'm guessing my C drive (SSD) is the one having this problem?


Attached Files
File Type: txt CHKDSKResults.txt (35.2 KB, 4 views)
My System SpecsSystem Spec
31 May 2015   #15
carwiz

Windows 7 Pro-x64
 
 

It is possible that auto-chkdsk was caused an anomaly but it's proof that Windows caught an NTFS error. These are normally caused by turning off the PC without using Windows "Shutdown" or by an electrical power interruption. Either of these should have placed a Kernel Power entry into the Event Log.

I noticed Opera showing up in one of the chkdsk logs so I wonder how you "deleted" it. Did you use Window's Uninstall or simply try to delete files? There may have been a component of Opera running at the time that wouldn't have been deleted and it caused a file error attempting some operation.

Another cause could be that you have not installed SP1 to Windows. It contained some critical updates to the HAL and the NTFS components of Windows. This is a must have!

Then there's the disk itself. I would check with the OEM and see if there's been a firmware update for it.
My System SpecsSystem Spec
31 May 2015   #16
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The error in the SFC log has nothing to do with KB3022345 - instead it's this...
Code:
2015-05-16 11:47:24, Info                  CSI    00000d4b [SR] Repairing 1 components
2015-05-16 11:47:24, Info                  CSI    00000d4c [SR] Beginning Verify and Repair transaction
2015-05-16 11:47:24, Info                  CSI    00000d4e [SR] Cannot repair member file [l:18{9}]"p1033.ngr" of Microsoft-Windows-SpeechRecognizerENU.ale, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
- from the 'latest' log in your first post

...or this
Code:
2015-05-24 01:22:01, Info                  CSI    00000d56 [SR] Repairing 1 components
2015-05-24 01:22:01, Info                  CSI    00000d57 [SR] Beginning Verify and Repair transaction
2015-05-24 01:22:01, Info                  CSI    00000d58 [SR] Cannot repair member file [l:26{13}]"opera.browser" of NetFx-ASPNET_REGBROWSER_FILES, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:b03f5f7f11d50a3a}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
from the second log in post #9


I wasn't aware that there were files in the ASP system directed at specific browsers! - but it'spart of the OS and nothing to do with any potential/actual install of Opera.

I'll post a fix for that last in a short while.
My System SpecsSystem Spec
31 May 2015   #17
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I've uploaded a file - a96aa.zip - to my OneDrive at Noel's OneDrive
Please download and save it.

Right-click on the saved file and select Extract all...
Change the target to C:\ and click on Extract
Close all windows (it would be a good idea to print these instructions!)

Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
Pick that
You'll have to log in with your username and password.

Pick the option to use a Command Prompt
At the prompt type
DIR C:\a96aa
hit the enter key - if you get a 'Not Found' error try
DIR D:\a96aa
or
DIR E:\a96aa



The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...



XCOPY <drive>:\a96aa <drive>:\windows\winsxs /y /i /s /v /h



(e.g. XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )



run the command (it should take almost no time) and when the prompt returns, type
EXIT
and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

Now run SFC /SCANNOW in an Elevated Command Prompt
then reboot and upload the new CBS.log file to your reply
My System SpecsSystem Spec
01 Jun 2015   #18
angelbeats96

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by carwiz View Post
It is possible that auto-chkdsk was caused...
Yes there were random hang which I had to restart by using reset button. I've mentioned this in my previous posts which, changed my initial problem to having this one.

Unfortunately I have no idea how I deleted/uninstalled Opera as it was long time ago.


Quote   Quote: Originally Posted by NoelDP View Post
I've uploaded a file - a96aa.zip - to my OneDrive at Noel's OneDrive
Please download and save it...
Thank you very much for the solution.

Just before I go on, I've made a "change" before seeing your post and as a result, I'm not sure if I should proceed with your solution or not.

Last night, I ran and installed Windows hotfix (KB947821) on two instances: one where I accidentally pressed "cancel" during installation and the other one being successfully installed. I can see two logs being displayed in the update history with one showing "failed" and the other one showing "successful".
Afterwards I ran sfc/scaannow and all of the sudden I'm not getting corrupted result instead I'm getting "... did not find any integrity violations." result. I ran the scan three times in a row as well as ran it between restarts/shut down which, all of them yielded same clean result. I've attached a log for these results.

All in all, I was about to post this news in the following days as I was planning to run sfc/scannow on multiple occasions to make sure if I get the original inconsistent result/consistent opera result or not.

With that being said do I go on with your fix? There's also an restore point before I installed the hotfix if necessary.


Attached Files
File Type: txt sfcdetails.txt (620.4 KB, 2 views)
My System SpecsSystem Spec
01 Jun 2015   #19
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Interesting!
Please post the CheckSUR.log file and CheckSUR.Persist.log file from the C:\Windows\Logs\CBS folder.
My System SpecsSystem Spec
01 Jun 2015   #20
angelbeats96

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by NoelDP View Post
Interesting!
Please post the CheckSUR.log file and CheckSUR.Persist.log file from the C:\Windows\Logs\CBS folder.
I'm still running sfc/scannow time to time and all results are clean... Though I'm skeptical about corrupted opera files being gone for good.


Attached Files
File Type: log CheckSUR.log (394 Bytes, 1 views)
File Type: log CheckSUR.persist.log (2.4 KB, 1 views)
My System SpecsSystem Spec
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 Performing SFC/SCANNOW yields inconsistent result




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