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Windows 7: SFC problem

18 May 2015   #1
phenix

windows 7 Pro 64 bit
 
 
SFC problem

I was told to ask my SFC problem here.
This is the last message I posted there.

Thanks GokAy.
I uninstalled KB3022345. Then I ran SFC /scannow and I still had errors.
Guess I have more than 1 error.
I'm getting leery of installing any more windows updates, with this windows
10 mess being shoved down our throats. I want nothing to do with Windows 10.
They have turned the OSes into toys and an advertising medium IMHO.

To bring this up to date I ran SFC /scannow about 4 times and still had errors
on Dell Windows 7 pro 32-bit computer. Then I downloaded and ran "System Update
Readiness tool" It fixed nothing I could see.
I then uploaded the ssfcdetails.txt to that forum.
The other forum is "NEWS" under May 12th 2015 windows update.
Please help....


My System SpecsSystem Spec
.
18 May 2015   #2
AddRAM

Windows 7 Pro x64 Windows 10 Pro x64
 
 

You still have an update in there that`s messing up sfc.

I didn`t install any updates that`s said to "Resolve issues in Windows" and I`m good


Attached Thumbnails
SFC problem-sfc.jpg  
My System SpecsSystem Spec
19 May 2015   #3
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Please follow the Windows Update Posting Instructions and post the requested data

If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

Please also post the C:\Windows\windowsudpate.log file
My System SpecsSystem Spec
.

19 May 2015   #4
phenix

windows 7 Pro 64 bit
 
 

If this is not what's needed then be specific on what is needed
and I will try to comply. New to this so please understand.


Attached Files
File Type: txt sfcdetails.txt (33.1 KB, 5 views)
File Type: log WindowsUpdate.log (2.9 KB, 4 views)
My System SpecsSystem Spec
20 May 2015   #5
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Here's the important bit from your SFC scan...
Code:
2015-05-18 13:47:47, Info                  CSI    000001f8 [SR] Beginning Verify and Repair transaction
2015-05-18 13:47:47, Info                  CSI    000001fa [SR] Cannot repair member file [l:24{12}]"utc.app.json" of Microsoft-Windows-Unified-Telemetry-Client, Version = 6.1.7601.18839, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-05-18 13:47:47, Info                  CSI    000001fc [SR] Cannot repair member file [l:66{33}]"telemetry.ASM-WindowsDefault.json" of Microsoft-Windows-Unified-Telemetry-Client, Version = 6.1.7601.18839, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
The specification on your posts says you have a 64-bit install - but these are 32-bit files??



SFCFix Script

Warning: this fix is specific to the above corruptions only, do not run these fixes if you do not have these corrupt files.
  • Download SFCFix.exe (by niemiro) and save this to your Desktop.
  • Download SFCFix.zip from the below link, and save this to your Desktop. Ensure that this file is named SFCFix.zip – do not rename it.
  • download this version: SFCFix(x86version)
  • Save any open documents and close all open windows.
  • On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  • Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  • SFCFix will now process the script.
  • Upon completion, a file should be created on your Desktop: SFCFix.txt.
  • Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please – put tags around the log to break up the text.

SFC /SCANNOW
  • Right click on the Start button
  • Click on Command prompt (Admin) => Press Yes on the prompt
  • Inside the Command Prompt windows copy and paste the following command SFC /SCANNOW


My System SpecsSystem Spec
20 May 2015   #6
phenix

windows 7 Pro 64 bit
 
 

Thanks NoelDP,
Out doing manual labor this morning. Got you post and will get right to it.
Wiffies computer is a 32-bit computer. Mine is the 64-bit one.
The problem exists on Wiffies computer not mine.
My System SpecsSystem Spec
20 May 2015   #7
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Ah - makes sense then!

good luck!
My System SpecsSystem Spec
20 May 2015   #8
phenix

windows 7 Pro 64 bit
 
 

Hi NoelDP,
I ran your instructions and they found nothing wrong.
However in the DOS windows it stated that there were errors
that could not be fixed.
I have attached the file you requested.
If you need anything else just ask and I will try to comply.
Many thanks for your help.


Attached Files
File Type: txt SFCFix.txt (946 Bytes, 3 views)
My System SpecsSystem Spec
20 May 2015   #9
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

From what I can see, you simply ran the SFCFix.exe file - and didn't DRAG the required downloaded file onto it, as described.

Please follow the given instructions precisely - they work for other, so they should work for you.
My System SpecsSystem Spec
28 May 2015   #10
Diazruanova

Windows 7 Home Premium 64bit SP1
 
 

NoelDP,

Thanks for your solution to this problem which coincidentally was exactly the same as the one from the original poster!!!
Applied it and now SFC /scannow shows NO errors as before. Easy and quick!


Thanks again!
My System SpecsSystem Spec
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