Solved Corrupt "utc.app.json" & "telemetry.ASM-WindowsDefault.json"

newpgm

newpgm

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Corrupt "utc.app.json" & "telemetry.ASM-WindowsDefault.json"

Hi,
Found corrupted files running SFC /scannow:
"utc.app.json" & "telemetry.ASM-WindowsDefault.json"

Used your excellent Extract Files from Windows 7 Installation DVD tutorial but am unable to locate either "utc.app.json" or "telemetry.ASM-WindowsDefault.json" in "E:\sources\install.wim\4\Windows\System32\". A search of "C:\Windows\System32" for utc does indicate file UtcResources.dll & also a search for telemetry found file "Program-Telemetry" in "C:\Windows\System32\winevt\Logs" (an entry in the event log I assume?).
Not sure if either file is located in Windows\System32 but just scratching for info here.

So, did a Google search on Cannot repair member file [l:24{12}]"utc.app.json" & found links suggesting there was a problem with Microsoft Update KB3022345. Which successfully installed on my computer on 5/10/15.
Suggested fix is at The Tech Cookbook = Windows 7 update (KB3022345) causing corrupt files

However it seems to me Microsoft should be creating the fix for these updates, not The Tech Cookbook :confused:

SFCFix Script

Warning: this fix is specific to the above corruptions only, do not run these fixes if you do not have these corrupt files.

Download SFCFix.exe (by niemiro) and save this to your Desktop.
Download SFCFix.zip from one of the below links, and save this to your Desktop. Ensure that this file is named SFCFix.zip – do not rename it.
If you have a x64 machine download this version: SFCFix (x64 fix)
If you have a x86 machine download this version: SFCFix (x86 fix)
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a file should be created on your Desktop: SFCFix.txt.
The results should return as Fixed:
Click to expand...

Is this the proper way to go about fixing :huh:
Perhaps uninstalling KB3022345 is a better idea.
Since this is my goto place for Win7 related issues was hoping someone here could shed some light.

Thanks,
richie
 
Last edited:

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I uninstalled KB3022345 & sfc /scannow is all good :D

Sorry for all the verbiage & for wasting anyone's time.

This update enables the Diagnostics Tracking Service. Not sure what Diag it's is Tracking but unless anyone knows of a reason to keep this update guess I will leave it Hidden.

Thanks,
richie
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Ultimate x64Intel Core i7-950Elpida DDR3 12 Gb 1066EVGA nVidia GeForce GTX 760 2GB GDDR5
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS 435MT
OS
Windows 7 Ultimate x64
CPU
Intel Core i7-950
Motherboard
Dell 0R849J
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Elpida DDR3 12 Gb 1066
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EVGA nVidia GeForce GTX 760 2GB GDDR5
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Syba PCI-e VIA VT1723 Envy24DT
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Dell 3007WFP-HC, Nixeus Vue 30
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Logitech MX 5500 combo
Mouse
Logitech MX 5500
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300Mbps
Antivirus
MSE
Browser
IE11 & Chrome
Other Info
MBAM Premium
Last edited:

My Computer My Computer

At a glance

Windows 7 Ultimate x64Intel Core i7-950Elpida DDR3 12 Gb 1066EVGA nVidia GeForce GTX 760 2GB GDDR5
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS 435MT
OS
Windows 7 Ultimate x64
CPU
Intel Core i7-950
Motherboard
Dell 0R849J
Memory
Elpida DDR3 12 Gb 1066
Graphics Card(s)
EVGA nVidia GeForce GTX 760 2GB GDDR5
Sound Card
Syba PCI-e VIA VT1723 Envy24DT
Monitor(s) Displays
Dell 3007WFP-HC, Nixeus Vue 30
Screen Resolution
1920 x 1200
Hard Drives
Crucial M500 240GB
1TB Seagate Barracuda
PSU
Corsair CX500M
Keyboard
Logitech MX 5500 combo
Mouse
Logitech MX 5500
Internet Speed
300Mbps
Antivirus
MSE
Browser
IE11 & Chrome
Other Info
MBAM Premium
Windows Update is guilty of the problem
Sometimes in May (to prepare for Windows 10) they provided KB3022345 which installed a telemetry (phone home) function. The files installed were wrongly detected as corrupt by SFC (probably a coding error). They delivered a corrected update early June KB3068708 but apparently never removed the bad version! See https://support.microsoft.com/en-us/kb/3022345
"This update has been replaced by the latest update for customer experience and diagnostic telemetry that was first released on June 2, 2015. To obtain the update, see 3068708 Update for customer experience and diagnostic telemetry."
"this update (the original one) contains the following files that are occasionally updated by the Diagnostic Tracking Service:
telemetry.ASM-WindowsDefault.json
utc.app.json
The two files are marked as static files in the update. When an advanced user runs the System File Checker Tool (sfc.exe), the files are unintentionally flagged as corrupted. There is no impact or actual corruption on a device running this update, and a later service update will resolve this issue."

Even funnier (well...) this is probably what has blocked the installation of Windows 10 on my twomachines! for 8 days now!
Go to "installed updates" and uninstall KB3022345,that should do the job! Good luck
 

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I think they did remove the bad version. It is no longer hidden nor is it installed.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64Intel Core i7-950Elpida DDR3 12 Gb 1066EVGA nVidia GeForce GTX 760 2GB GDDR5
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS 435MT
OS
Windows 7 Ultimate x64
CPU
Intel Core i7-950
Motherboard
Dell 0R849J
Memory
Elpida DDR3 12 Gb 1066
Graphics Card(s)
EVGA nVidia GeForce GTX 760 2GB GDDR5
Sound Card
Syba PCI-e VIA VT1723 Envy24DT
Monitor(s) Displays
Dell 3007WFP-HC, Nixeus Vue 30
Screen Resolution
1920 x 1200
Hard Drives
Crucial M500 240GB
1TB Seagate Barracuda
PSU
Corsair CX500M
Keyboard
Logitech MX 5500 combo
Mouse
Logitech MX 5500
Internet Speed
300Mbps
Antivirus
MSE
Browser
IE11 & Chrome
Other Info
MBAM Premium
It's not in the system32 folder, you will find the files in the C:\Windows\winsxs\ folder. I have had the same problem.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64 bit
Computer type
PC/Desktop
OS
Windows 7 Home Premium 64 bit
Philippeam said:
Windows Update is guilty of the problem
Sometimes in May (to prepare for Windows 10) they provided KB3022345 which installed a telemetry (phone home) function. The files installed were wrongly detected as corrupt by SFC (probably a coding error). They delivered a corrected update early June KB3068708 but apparently never removed the bad version! See https://support.microsoft.com/en-us/kb/3022345
"This update has been replaced by the latest update for customer experience and diagnostic telemetry that was first released on June 2, 2015. To obtain the update, see 3068708 Update for customer experience and diagnostic telemetry."
"this update (the original one) contains the following files that are occasionally updated by the Diagnostic Tracking Service:
telemetry.ASM-WindowsDefault.json
utc.app.json
The two files are marked as static files in the update. When an advanced user runs the System File Checker Tool (sfc.exe), the files are unintentionally flagged as corrupted. There is no impact or actual corruption on a device running this update, and a later service update will resolve this issue."

Even funnier (well...) this is probably what has blocked the installation of Windows 10 on my twomachines! for 8 days now!
Go to "installed updates" and uninstall KB3022345,that should do the job! Good luck
Click to expand...

Have there been any adverse effects after uninstalling KB3022345?
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitIntel core i58GBAMD Radeo HD 7700 series
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Puget Systems
OS
Windows 7 Home Premium 64bit
CPU
Intel core i5
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ASUSTeK Computer INC. P8Z68-V PRO GEN3 (LGA1155)
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Antec TruePower New Series 650W
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Lancool C-K7B
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Cooler Master Hyper TX3
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windows security essentials
Browser
IE10, Firefox
I keep KB3022345 off of my system without any problems.
I don't want anything that has anything to do with W-10.
 

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Windows 10 Pro. 64/ version 1709 Windows 7 Pr...Intel i7-6800K @ 4.3Corsair Platinum 16 gig @2400EVGA GTX 1070 OC
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Home made Desktop
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Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
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Intel i7-6800K @ 4.3
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ASUS X-99 Deluxe II
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Corsair Platinum 16 gig @2400
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Das 4 Professional
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Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
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I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
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