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Windows 7: Very high memory (and sometimes CPU) usage by svchost.exe: up to 1 GB

14 Jun 2015   #1
mahmoud

Winows 7 Ultimate 32bit
 
 
Very high memory (and sometimes CPU) usage by svchost.exe: up to 1 GB

Hi everyone

I have been experiencing some really annoying problem since I switched from XP to Seven on my Dell Vostro 1500 laptop. I had BSODs often, and also VERY high memory and cpu usage by svchost.exe.
I tried to install another windows 7 and I still have the same problems. I also still have the XP, and while it has gotten relatively slow, it works fine, without any of these problems.
I have attached a snapshot of Taskmanager.

Any thoughts?
Thanks




Attached Images
Very high memory (and sometimes CPU) usage by svchost.exe: up to 1 GB-svchost.png 
My System SpecsSystem Spec
.
14 Jun 2015   #2
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Can't tell what's running under svchost from your screenshot. Add the PID column:

Very high memory (and sometimes CPU) usage by svchost.exe: up to 1 GB-windows-task-manager-1.jpg

Then check the PID against the svchost instance with the same PID in the services tab.
Very high memory (and sometimes CPU) usage by svchost.exe: up to 1 GB-windows-task-manager-2.jpg


My System SpecsSystem Spec
15 Jun 2015   #3
mahmoud

Winows 7 Ultimate 32bit
 
 

Hi Callender, and thanks for the reply.
I did that, and the PID was 1048, as you can see in the attached picture.

Cheers


Attached Thumbnails
Very high memory (and sometimes CPU) usage by svchost.exe: up to 1 GB-svchost2.png  
My System SpecsSystem Spec
.

15 Jun 2015   #4
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Okay - next time it happens try stopping the Background Intelligent Transfer Service (BITS) service and the Windows Update service (wuauserv)

Start > Run then type

services.msc

Press Enter.

Stop both services - if Windows Update service doesn't stop try restsring and stopping BITS then stop Windows Update.

Then check memory usage. If it's dropped back to normal then you've got a windows update issue.
My System SpecsSystem Spec
23 Jun 2015   #5
mahmoud

Winows 7 Ultimate 32bit
 
 

Callender

Quote:
If it's dropped back to normal then you've got a windows update issue.
Confirmed, so it seems that I have a windows update issue. What should I do next? Should I just keep the windows update service stopped?
My System SpecsSystem Spec
23 Jun 2015   #6
GokAy

Windows 7 Ultimate x64 SP1
 
 

My brother-in-law's PC is in the same state, it wasn't updated after SP1 by the way. And can't update due to thrashing of HDD and everything. Returns to usable state after disabling BITS and Windows Update services.

I will reinstall Windows and see if it will help installing the updates right after OS. This PC has 2 GB RAM and 64-bit OS anyway, will change to 32bit.

The MS KB (can't remember the number) didn't help.
My System SpecsSystem Spec
23 Jun 2015   #7
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Okay - if you want a fix it's long winded and you could end up going round and round in circles with the same issue for a few hours.

However - here's my best attempt at explaining it.

Important: Make a system image backup. Do not go ahead without one!

Reset Internet Explorer to default settings. Control Panel > Internet Options > Advanced > Reset

Reboot when it's been reset.

Switch to default Hosts file if you're using a modified Hosts file.

Microsoft has the very powerful Fix It Tool 50202 that completely reinstalls Windows Update components. It's hard to find so here's a direct download link:

hxxps://www.winhelp.us/files/MicrosoftFixit50202.msi

Run aggressive options.

Disconnect your network adapter.

Reboot.

Make sure that you have at least 10% free space on your windows partition.

Run the following commands from an elevated command prompt. You'll need to eanble copy/ paste. You also need to run Powershell for some of the commands and exit Powershell to run others.


Modified version from Brink's tutorial:

Code:
:: Created by: Shawn Brink
:: http://www.sevenforums.com
:: Tutorial: Windows Update - Reset


net stop bits
net stop wuauserv
net stop appidsvc
net stop cryptsvc
Ipconfig /flushdns

del /f /q "%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\qmgr*.dat"
del /f /s /q %SystemRoot%\SoftwareDistribution\*.* 
del /f /s /q %SystemRoot%\system32\catroot2\*.*
del /f /q %SystemRoot%\WindowsUpdate.log

NOTE: Check manually that the above entries have been deleted. If not - force delete or delete on boot or unlock and delete. Just make sure that they're deleted.

Type Powershell and press Enter

sc.exe sdset bits D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)
sc.exe sdset wuauserv D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)

Exit Powershell (type Exit and press Enter)
The prompt should read: C:\Windows\System32>

regsvr32.exe /s atl.dll
regsvr32.exe /s urlmon.dll
regsvr32.exe /s mshtml.dll
regsvr32.exe /s shdocvw.dll
regsvr32.exe /s browseui.dll
regsvr32.exe /s jscript.dll
regsvr32.exe /s vbscript.dll
regsvr32.exe /s scrrun.dll
regsvr32.exe /s msxml.dll
regsvr32.exe /s msxml3.dll
regsvr32.exe /s msxml6.dll
regsvr32.exe /s actxprxy.dll
regsvr32.exe /s softpub.dll
regsvr32.exe /s wintrust.dll
regsvr32.exe /s dssenh.dll
regsvr32.exe /s rsaenh.dll
regsvr32.exe /s gpkcsp.dll
regsvr32.exe /s sccbase.dll
regsvr32.exe /s slbcsp.dll
regsvr32.exe /s cryptdlg.dll
regsvr32.exe /s oleaut32.dll
regsvr32.exe /s ole32.dll
regsvr32.exe /s shell32.dll
regsvr32.exe /s initpki.dll
regsvr32.exe /s wuapi.dll
regsvr32.exe /s wuaueng.dll
regsvr32.exe /s wuaueng1.dll
regsvr32.exe /s wucltui.dll
regsvr32.exe /s wups.dll
regsvr32.exe /s wups2.dll
regsvr32.exe /s wuweb.dll
regsvr32.exe /s qmgr.dll
regsvr32.exe /s qmgrprxy.dll
regsvr32.exe /s wucltux.dll
regsvr32.exe /s muweb.dll
regsvr32.exe /s wuwebv.dll
regsvr32 /s wudriver.dll

REG DELETE "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate" /v SusClientId /f

netsh winsock reset
net start bits
net start wuauserv
net start appidsvc
net start cryptsvc

Type Powershell and press Enter.
bitsadmin.exe /reset /allusers

Type Exit then Exit and press Enter.
Reconfigure Windows Update settings.

Start > All Programs > Windows Update

Do not check for updates.

Reconnect your network adapter and reboot.

Wait 10 minutes and run a check for updates. Don't be surprised if memory usage is high the first time as checks are carried out.

If you still get a problem the next day (next windows update check) then try force reinstalling Windows Update Agent.

https://support.microsoft.com/en-us/kb/949104

Download the version for your OS and save it somewhere then:

Start> Run

then type

"Full PathTo\WindowsUpdateAgent-7.6-x64.exe" /wuforce

For 64bit windows

or

"Full PathTo\WindowsUpdateAgent-7.6-x32.exe" /wuforce

For 32bit windows

Replace "FullPathTo" with the actual path.

Reboot.

Reconfigure Windows Update settings again.

If there's still a problem run the script again.

If there's still a problem after that let us know.
My System SpecsSystem Spec
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 Very high memory (and sometimes CPU) usage by svchost.exe: up to 1 GB




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